---
description: Learn more about ListenFirst price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ListenFirst Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Social Media Monitoring Software](/directory/31028/social-media-monitoring/software) > [ListenFirst](/software/180069/listenfirst)

# ListenFirst

Canonical: https://www.capterra.co.nz/software/180069/listenfirst

> ListenFirst provides comprehensive, social media analytics for a fragmented ecosystem. It's trusted by the world's largest brands.
> 
> Verdict: Rated **4.6/5** by 5 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses ListenFirst?

Maximize your social media ROI with all the data and insights brands need – in one platform.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 5 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: ListenFirst Media
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Per User
- **Pricing Details**: Contact ListenFirst for pricing details.
- **Target Audience**: 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Audience Targeting
- Campaign Analytics
- Competitive Analysis
- Competitor Monitoring
- Content Management
- Customer Engagement
- Customisable Reports
- Dashboard
- Engagement Tracking
- Multi-Channel Data Collection
- Performance Metrics
- Reputation Management
- Sentiment Analysis
- Trend Analysis

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Social Media Monitoring Software](https://www.capterra.co.nz/directory/31028/social-media-monitoring/software)

## Related Categories

- [Social Media Monitoring Software](https://www.capterra.co.nz/directory/31028/social-media-monitoring/software)
- [Social Media Analytics Tools](https://www.capterra.co.nz/directory/31655/social-media-analytics-tools/software)

## Alternatives

1. [Cloud Campaign](https://www.capterra.co.nz/software/166130/cloud-campaign) — 4.9/5 (158 reviews)
2. [Vista Social](https://www.capterra.co.nz/software/1021619/vista-social) — 4.9/5 (890 reviews)
3. [Vidtechy](https://www.capterra.co.nz/software/1033594/vidtechy) — 4.9/5 (40 reviews)
4. [Hootsuite](https://www.capterra.co.nz/software/121701/hootsuite) — 4.4/5 (3795 reviews)
5. [Agorapulse](https://www.capterra.co.nz/software/123971/agorapulse) — 4.6/5 (713 reviews)

## Reviews

### "\[SENSITIVE CONTENT\] - Review" — 4.0/5

> **Verified Reviewer** | *4 May 2022* | Entertainment | Recommendation rating: 9.0/10
> 
> **Pros**: I like the content analysis, video analysis, and classic reporting features the most
> 
> **Cons**: Sentiment Analysis is a bit lacking and isn't as intuitive or robust as I'd like it to be
> 
> My overall experience with ListenFirst has been mostly good.  Client Services is helpful and the platform offers a lot of useful capabilities

-----

### "ListenFirst has saved us countless hours of work" — 5.0/5

> **Emily** | *29 April 2022* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: ListenFirst gives us the most comprehensive view of our brands’ performance. The competitor and content tabs save hours of manual work for my team.
> 
> **Cons**: ListenFirst’s platform is not as user intuitive as it could be.
> 
> ListenFirst

-----

### "Ad Sales Research Analytics" — 4.0/5

> **Robert** | *15 August 2022* | Market Research | Recommendation rating: 8.0/10
> 
> **Pros**: The brand tracking and Engagement scores for AMCN's programs vs. the competitive landscape
> 
> **Cons**: Affinity score reporting is confusing and could be better
> 
> Provide the value of our programs are among Social engagement

-----

### "I'd recommend ListenFirst 11/10 times\!" — 5.0/5

> **Chris** | *29 April 2022* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: I like that you can compare response rate instead of engagement rate to take into consideration size of following.
> 
> **Cons**: It's a bit slow and the UI isn't up to par with other competitors.
> 
> Love it. Love the support team. They make my job easier.

-----

### "ListenFirst Has Elevated Our Offerings & Partnerships" — 5.0/5

> **Karla** | *11 May 2022* | Publishing | Recommendation rating: 10.0/10
> 
> **Pros**: ListenFirst gives us an in-depth look at not only our own social performance, but also a clear look at our competitors, clients and prospects. We're able to use the platform for both the pre- and post-sale phase, along with our own organic content, making it highly versatile and impactful for multiple teams.
> 
> **Cons**: It can be a little tricky to use and slightly overwhelming with all the features.
> 
> We've had a great experience with ListenFirst and its team who have been outstanding, making sure we are getting everything we need out of the platform.

## Links

- [View on Capterra](https://www.capterra.co.nz/software/180069/listenfirst)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/180069/ListenFirst/> |
| en-AE | <https://www.capterra.ae/software/180069/listenfirst> |
| en-AU | <https://www.capterra.com.au/software/180069/listenfirst> |
| en-CA | <https://www.capterra.ca/software/180069/listenfirst> |
| en-GB | <https://www.capterra.co.uk/software/180069/listenfirst> |
| en-IE | <https://www.capterra.ie/software/180069/listenfirst> |
| en-IL | <https://www.capterra.co.il/software/180069/listenfirst> |
| en-IN | <https://www.capterra.in/software/180069/listenfirst> |
| en-NZ | <https://www.capterra.co.nz/software/180069/listenfirst> |
| en-SG | <https://www.capterra.com.sg/software/180069/listenfirst> |
| en-ZA | <https://www.capterra.co.za/software/180069/listenfirst> |

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