---
description: Learn more about DataOceans price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: DataOceans Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [DataOceans](/software/179545/oceanus)

# DataOceans

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> DataOceans delivers data-driven omnichannel communications, streamlining letters, billing, and self-service in regulated industries.
> 
> Verdict: Rated **4.8/5** by 16 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses DataOceans?

Consumer finance, auto finance, banks, credit unions,  healthcare insurers, utilities. Organizations looking to modernize their customer communications process and improve customer engagement.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 16 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: DataOceans

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: Options include fixed subscription or per customer per month. Please contact DataOceans for pricing details.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Spanish
- **Available Countries**: Canada, United States

## Features

- Content Management
- Customer History
- Interaction Tracking
- Multi-Channel Communication
- Personalisation
- Reporting & Statistics
- Template Management
- Third-Party Integrations
- Workflow Management

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [Customer Communications Management Software](https://www.capterra.co.nz/directory/31002/customer-communications-management/software)

## Alternatives

1. [WhatsApp](https://www.capterra.co.nz/software/180345/whatsapp) — 4.7/5 (16331 reviews)
2. [Viber](https://www.capterra.co.nz/software/180348/viber) — 4.4/5 (4058 reviews)
3. [Text Request](https://www.capterra.co.nz/software/167015/text-request) — 4.6/5 (1193 reviews)
4. [Telegram](https://www.capterra.co.nz/software/180347/telegram) — 4.7/5 (6409 reviews)
5. [LiveAgent](https://www.capterra.co.nz/software/102188/liveagent) — 4.7/5 (1758 reviews)

## Reviews

### "Great Partner" — 5.0/5

> **Karen** | *24 September 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Data Oceans is a great Partner that we have been working with for many years.  They are knowledgeable, helpful, and provide exactly what we need for our letter/fax creation and mail delivery process for our patients and providers.  Anytime we've ever had an issue, the Data Oceans team is quick to jump on the phone and ensure it's worked through to resolution.  Even to the point where their ELT will roll up their sleeves and get involved.  No egos in the room.
> 
> **Cons**: No real cons I can think of, aside from Data Oceans provides good career pathing within their organization, which means new day to day contacts every so often.  Not much of a con, but you know how you get used to people and they know your business.  Can't fault them for that.
> 
> Overall, our company has always had a great working relationship with Data Oceans, and I would highly recommend them.

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### "Operations Consultant" — 5.0/5

> **Remy** | *1 November 2024* | Automotive | Recommendation rating: 9.0/10
> 
> **Pros**: I am very happy with the team at DataOceans.  DataOceans understands our customer needs.  The DataOceans team is prompt and responsive and is a great partner.  They have a full suite of solutions and are proactive on understanding our customer needs.
> 
> **Cons**: Currently nothing at this time.  I look forward to continuing to work with DataOceans.
> 
> Overall, I have had a great experience with the DataOceans team.

-----

### "Director of Patient Pay" — 5.0/5

> **David** | *24 September 2024* | Medical Devices | Recommendation rating: 10.0/10
> 
> **Pros**: I like the ability to have open communication, no matter what it is regards to, issues, ideas, changes and successes.
> 
> **Cons**: Sometimes small changes or issues appear without knowing why it happened until an investigation.
> 
> Working with DataOceans is like working within your own company and not a business partner.

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### "Highly flexible and adaptable" — 4.0/5

> **Verified Reviewer** | *18 May 2021* | Financial Services | Recommendation rating: 8.0/10
> 
> **Pros**: From a support and administration point of view, I have found that DataOceans provides a depth of visibility and insight into daily operations that I have rarely encountered in other systems. We are able to trace every piece of information back to its source which greatly improves our ability to perform production support activities and internal audits.
> 
> **Cons**: While the access to information is a huge plus, the ability to easily navigate and interpret the data needs some work.  Some of the information is technical to the point where only IT can properly interpret it. I feel as though a more business user friendly UI for certain areas of the system would be a benefit while still keeping the more in-depth technical views available to IT / Support personnel
> 
> Overall I have had a very positive experience with DataOceans. Our Business users had very specific needs, and the DataOceans team has been able to address those needs with relative ease.  Their support staff is top notch and have learned to navigate our business processes to the point where they can easily adapt to new requests and ask the right questions to ensure we get our desired end result.

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### "2021 April review" — 4.0/5

> **Brandi** | *16 April 2021* | Insurance | Recommendation rating: 7.0/10
> 
> **Pros**: ease of integration with existing platform, opportunity to have a customer facing and internal facing software with different requirements.
> 
> **Cons**: reporting capability not robust, customization required
> 
> good working experience.  Patient with requirement gathering.  Offered suggestions

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## Links

- [View on Capterra](https://www.capterra.co.nz/software/179545/oceanus)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/179545/Oceanus/> |
| en-AE | <https://www.capterra.ae/software/179545/oceanus> |
| en-AU | <https://www.capterra.com.au/software/179545/oceanus> |
| en-CA | <https://www.capterra.ca/software/179545/oceanus> |
| en-GB | <https://www.capterra.co.uk/software/179545/oceanus> |
| en-IE | <https://www.capterra.ie/software/179545/oceanus> |
| en-IL | <https://www.capterra.co.il/software/179545/oceanus> |
| en-IN | <https://www.capterra.in/software/179545/oceanus> |
| en-NZ | <https://www.capterra.co.nz/software/179545/oceanus> |
| en-SG | <https://www.capterra.com.sg/software/179545/oceanus> |
| en-ZA | <https://www.capterra.co.za/software/179545/oceanus> |
| fr | <https://www.capterra.fr/software/179545/oceanus> |
| fr-BE | <https://fr.capterra.be/software/179545/oceanus> |
| fr-CA | <https://fr.capterra.ca/software/179545/oceanus> |
| fr-LU | <https://www.capterra.lu/software/179545/oceanus> |

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