MYOB Acumatica

Myob aAdvanced, a complete business solution.

Comments: My experience in using MyOB Advanced is great. I'm dealing with customer services and Human Resources works. MyOB Advanced helps me and my company to be more responsible and gives more measurable and satisfied services to our workers and clients.

Pros:

MyOB Advanced offers a lot of modular but integrated accounting functionities, easy to use and comes with real time cloud base activities. You can accomplish any accounting tasks that deal with your team and clients anywhere and anytime.

Cons:

MyOB Advanced ease complications of any accounting system, that's why the UI design should developed to be more intuitive and user friendly.

Efficient and seamless accounting on MYOB Advanced

Comments: MYOB Advanced also enabled us to save on having our own server-based environment, we’re now in the Cloud. So a saving on server license fees/ backup issues etc. We have also centralised our FAR in MYOB. Velixo is definitely the best feature of using Advanced, as detailed above.

Pros:

Integration with Velixo is a big plus. The write back and drill down features enable us to complete the accounting / reporting a lot quicker. -Updating budgets is much easier now. Velixo has provided a full suite of customized reports by refreshing data and changing date filters.-A key strength of the fixed asset module is that we can attach things like CAPEX approvals, quotations etc to the fixed asset record.

Cons:

The fixed assets forces the user to enter a useful life even for RB assets. There's also not validating tool prior to import, so when you set this up in MYOB you need to keep re-importing. We had some initial difficulties with inter-entity transactions which was only overcome with customisations and some protocols being put in place.

Alternatives Considered: Sage Accounting and NetSuite

Reasons for Choosing MYOB Acumatica: ERP300 was no longer supporting the version we were using and was incompatible with MS Office 10 (I think?)

Reasons for Switching to MYOB Acumatica: Cost and ease of use. Sales people explained the product better and we thought we would receive good after sales implementation (which we did)

Appalling performance and customer support from MYOB including Head of Product at MYOB

Comments: When the system is working properly, it is good. It took around 5 months to get it running properly in terms of the correct sequence of 'business events'. There were problems with the choice of inventory allocation process for the sales orders so we had problems with back-ordered stock arriving and triggering pick slips. For the past 3 months, we have had major problems with MYOB's hosting of the service which has ranged from zero access to the system, to system drop outs to 'business events' not firing. Our local consultant has been on the job chasing MYOB with support tickets. We are now 3 months in with little to no contact from MYOB and no hint of what the problem is or what the fix is. Incredibly we have recently heard through our consultant that MYOB is scheduling an upgrade to our service in around 5 months time. We are no clearer as to what the problem is nor whether this upgrade will fix the problem. Nor an explanation as to why it has taken 3 months to arrive at this point of requiring an upgrade. Nor an explanation as to why it will take 5 months. Nor whether it can be brought forward.

Pros:

It is cloud based and simple to access over web browers. Looks like it does most things well to run our business.

Cons:

It was a complex job to get the system running smoothly, probably taking around 6 months. We migrated from MYOB EXO which was a good product but we felt it was outdated and increasinly poorly supported by MYOB. We understood from our local implementation partner that MYOB were applying a lot more resources to Advanced and it would be their go-to mid tier product going forward.

Very Capable Accounting software

Pros:

I am able to extract data very easily through Odata and have been able to set up useful API integrations with other software. It is also easy to create my own reports using Generic Inquiries. These work very similar to how a pivot table works and I am able to customize to bring in the data fields I want to see.

Cons:

Sometimes being a proper accounting software i find some users find it difficult to understand and are overwhelmed by the features. However if being used by an accountant and with consultation with MYOB customer service this can be overcome to make reports and data points that all users can find useful.

Good Accounting Software with Good Support

Comments: The software is reliable and does the job. It doesn't have fancy reporting or an amazing user interface but it's got everything you need. MYOB responded well to the changes needed for STP reporting, JobKeeper payments and Government Grants.

Pros:

Good, reliable software for accounting and payroll. Integrates well with our timesheet and rostering App (Deputy). Product support is generally very good and has extended hours.

Cons:

A few things are not very intuitive, eg I wanted to run a report showing how much we've spent with a certain supplier over the past year. The information wasn't where you'd expect it (in their card file). There are a couple of ways to get this info but I had to call support to find out. Also, we don't typcially generate invoices but when I needed to do one, I found it quite difficult to format it how I wanted it and to find out how to provide bank details instead of credit card info for payment.

Alternatives Considered: QuickBooks Enterprise and Xero

Reasons for Switching to MYOB Acumatica: Accountant uses MYOB and it seemed simpler to use the same.