--- description: Learn more about MaintainX price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: MaintainX Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [School Facilities Management](/directory/32538/facilities-management-for-schools/software) > [MaintainX](/software/179296/getmaintainx) # MaintainX Canonical: https://www.capterra.co.nz/software/179296/getmaintainx Page: 1 / 42\ Next: [Next page](https://www.capterra.co.nz/software/179296/getmaintainx?page=2) > MaintainX is a cloud-based CMMS and EAM software that helps teams manage work orders, assets, parts, and labor. > > Verdict: Rated **4.8/5** by 1017 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses MaintainX? MaintainX is used by manufacturing plants, food and beverage facilities, chemical companies, automotive factories, distribution centers, oil and gas operations, and mining sites. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 1017 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: MaintainX - **Location**: San Francisco, US - **Founded**: 2018 ## Commercial Context - **Starting Price**: US$25.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: MaintainX software uses a subscription-based pricing model with multiple tiers, which differ by features and usage limits. The software typically offers monthly and annual billing options, with pricing varying based on the number of users and access to advanced capabilities such as unlimited AI access, analytics, integrations, and workflow automations. A limited free tier is also available with basic features. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Czech, Danish, Dutch, English, French, German, Italian, Japanese, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Traditional Chinese, Turkish - **Available Countries**: Argentina, Australia, Brazil, Canada, Chile, China, Colombia, Germany, India, Ireland, Japan, Mexico, New Zealand, Peru, South Africa, United Kingdom, United States ## Features - Activity Dashboard - Activity Tracking - Alerts/Notifications - Asset Lifecycle Management - Asset Tracking - Audit Trail - Business Process Automation - Check-in/Check-out - Compliance Management - Corrective and Preventive Actions (CAPA) - Customer Database - Customisable Forms - Customisable Reports - Data Visualisation - Document Management - Downtime Tracking - Drag & Drop - Electronic Signature - Equipment Maintenance - Equipment Management - Facility Asset Management - Fixed Asset Management - Forms Creation & Design - Forms Management - Graphical Workflow Editor - Historical Reporting - Image Capture - Inspection Management - Inventory Control - Inventory Management - Job Management - Job Tracking - Maintenance Management - Maintenance Scheduling - No-Code - Performance Metrics - Preventive Maintenance - Process/Workflow Automation - Real-Time Monitoring - Reminders - Repair Tracking - Role-Based Permissions - Scheduling - Service History - Task Management - Technician Management - Third-Party Integrations - Vehicle Information - Workflow Configuration - Workflow Management ... and 30 more features ## Integrations (23 total) - AssetWatch - Dynamics 365 - EBIS - FreshBooks - FuelCloud - Gmail - Google Forms - Google Sheets - Ignition - Jira - MachineMetrics - Microsoft Outlook - Microsoft Power BI - Motive - Oracle E-Business Suite ... and 8 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [School Facilities Management](https://www.capterra.co.nz/directory/32538/facilities-management-for-schools/software) ## Related Categories - [School Facilities Management](https://www.capterra.co.nz/directory/32538/facilities-management-for-schools/software) - [Preventive Maintenance Software](https://www.capterra.co.nz/directory/31023/preventive-maintenance/software) - [CMMS Software](https://www.capterra.co.nz/directory/30032/cmms/software) - [Maintenance Management Software](https://www.capterra.co.nz/directory/30058/maintenance-management/software) - [Forms Automation Software](https://www.capterra.co.nz/directory/10023/forms-automation/software) ## Alternatives 1. [Fiix](https://www.capterra.co.nz/software/74916/fiix) — 4.5/5 (628 reviews) 2. [Fracttal One](https://www.capterra.co.nz/software/159911/fracttal) — 4.6/5 (1773 reviews) 3. [Limble](https://www.capterra.co.nz/software/162600/limble-cmms) — 4.8/5 (739 reviews) 4. [eMaint CMMS](https://www.capterra.co.nz/software/100468/emaint-cmms) — 4.5/5 (384 reviews) 5. [UpKeep](https://www.capterra.co.nz/software/145635/upkeep) — 4.6/5 (1321 reviews) ## Reviews ### "Streamlined Maintenance Management system" — 4.0/5 > **Anonymous User** | *12 November 2025* | Medical Devices | Recommendation rating: 9.0/10 > > **Pros**: MaintainX’s real-time collaboration and mobile accessibility for its work order is the key for our organizational use. The preventive maintenance tracking option has significantly improved our team's efficiency. It has a very easy to use interface and also provides a prompt customer support when needed. > > **Cons**: Needs an advance plan to work through some reporting functions and a few customization options for dashboards could also be enhanced. > > MaintainX is a reliable, user-friendly platform that brings clarity and efficiency to maintenance and its tracking/traceability. Despite minor limitations, it’s a valuable tool to help manage an asset throughout its lifecycle like, Purchase, Create, calibration, maintenance, spare parts inventory, asset specific procedures and discard. ----- ### "MaintainX is a great tool" — 5.0/5 > **Matt** | *21 July 2025* | Construction | Recommendation rating: 10.0/10 > > **Pros**: User friendly for everyone. Very simple and easy to navigate on desktop and mobile app. Great reporting functions > > **Cons**: Lack of PO capability on Mobile app. Mobile app doesn't show the entire screen when mobile font size is set to large, meaning items in work orders often got missed by older staff. > > Excellent. Since using MaintainX everything we rely on to perform maintenance and keep records is all in one place, meaning WOs are completed in a timely manner with minimal mistakes. ----- ### "CCC Maintain X review" — 5.0/5 > **Gary** | *1 April 2025* | Civic & Social Organisation | Recommendation rating: 10.0/10 > > **Pros**: Very effective tool - and intuitive. This tool has improved our maintenance planning short and long term. Great tool for communicating across teams to address maintenance issues. As a manager it is very effective to monitor the status of work. We are in the process of including more procedure and audit, so proving very useful for contract management and health and safety. Awesome tool. > > **Cons**: I have no issues with Maintain X as an operational tool. As we grow our information, we will have a mix of scheduled maintenance items and reactive. I'm aware you view these within the system. I'm wondering how we could separate these so we can view these on the main screen to separate the scheduled and reactive for each facility. I'm sure there is a way - but haven't really delved in too deep at the moment because it isn't causing an issue, but I may in the future. > > Coming into this role I could simply identify the maintenance requirement across about 30 facilities with ease. Now we are increasing our data set to capture our assets we will no doubt be further down the road in terms of asset management. MX has without doubt improved the way we work, and our team would say the same. ----- ### "Excellent system, Excellent support" — 5.0/5 > **Sam** | *30 December 2024* | Medical Devices | Recommendation rating: 10.0/10 > > **Pros**: MaintainX has allowed us to streamline our old paper-based maintenance procedures by creating new digital, dynamic MaintainX procedures. Users can easily complete procedures on a device at the point of use, upload photos and provide accurate, real-time updates on work orders. Procedures are incredibly versatile and customisable and can be used for so much more than just basic maintenance activities. Our dated excel-based asset register has now been replaced with a detailed asset management system that automatically links any Work Order with its associated asset. This provides an accurate history of any work performed for any of our assets and has saved so much time by not having to manually search through records to find the information we're looking for. The meters feature has also now allowed us to track and monitor a wide range of readings accross our assets and facilities, providing real time visibility on equipment performance and the ability to identify negative trends before they results in a breakdown. The MaintainX support team also provide a fantastic service. The live chat and ticketing systems put you in contact with a real person who can guide you through any troubleshooting with the system. We also have a dedicated account manager who catches up with us regularly to keep us up to date on upcoming improvements, supports system integration and answer any other questions we might have. > > **Cons**: MaintainX is a great system and the team are constantly updating it with new features and bug fixes. While its great having such support and an ever evolving system, sometimes it can be difficult to keep on top of all the new updates. Fortunately the new changelog feature now allows you access to a full version history of all changes if you need more detail. > > Excellent implementation and ongoing support. ----- ### "Efficient and User-Friendly Maintenance Management Tool" — 5.0/5 > **Cass** | *12 November 2025* | Medical Devices | Recommendation rating: 10.0/10 > > **Pros**: What I like most about MaintainX is its user-friendly interface and how easily it helps track and manage maintenance schedules efficiently. > > **Cons**: What I like least about MaintainX is that I have to fully open each work order to see the assigned team and details. It would be more convenient if all key information could be viewed on one page without needing to scroll or switch views. > > The overall experience with MaintainX is great. It’s intuitive, organized, and makes tracking tasks and maintenance activities easy. It helps improve communication across teams and keeps everything well-documented. ----- Page: 1 / 42\ Next: [Next page](https://www.capterra.co.nz/software/179296/getmaintainx?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/179296/getmaintainx) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data