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What Is MaintainX?

MaintainX is a leading maintenance and asset management platform built for industrial and frontline teams. It helps organizations streamline operations, enhance asset management, and empower frontline workers while delivering insights that drive efficiency and improve the bottom line.
MaintainX centralizes data from multiple sources—such as IoT sensors, maintenance records, and other systems like SAP—through seamless integrations, ensuring consistent data for smarter decisions, accurate insights, and AI-powered optimizations.
As a mobile-first, IoT-enabled solution, MaintainX supports maintenance, reliability, and operations teams. Trusted by over 9,000 companies worldwide, the platform has powered 33 million work orders and tracked 4.5 million assets for over 650,000 workers.
Customers rely on MaintainX to reduce unplanned downtime, increase asset availability, ensure compliance, and keep workers safe—using an intuitive, scalable platform that’s easy to implement.

Who Uses MaintainX?

Manufacturing, Industrial, Facility Managers, Government, Schools, Hospitality, Operational Teams, Fleet Managers, Restaurants, Warehouses, Churches, Retail, Safety/EHS leaders. SMB to Enterprise.

Where can MaintainX be deployed?

Cloud-based
On-premise

About the vendor

  • MaintainX
  • Located in San Francisco, US
  • Founded in 2018

MaintainX support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Brazil, Canada, China, Germany and 8 others

Languages

Chinese, Czech, Danish, Dutch, English and 12 others

MaintainX pricing

Starting Price:

US$0.00/month
  • Yes, has free trial
  • Yes, has free version

MaintainX has a free version and offers a free trial. MaintainX paid version starts at US$0.00/month.

Pricing plans get a free trial

About the vendor

  • MaintainX
  • Located in San Francisco, US
  • Founded in 2018

MaintainX support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Brazil, Canada, China, Germany and 8 others

Languages

Chinese, Czech, Danish, Dutch, English and 12 others

MaintainX videos and images

MaintainX Software - Make it easier than ever for technicians to perform and record maintenance work. Trigger work orders automatically based on meter readings, IoT integrations and more.
MaintainX Software - Track asset status to measure Mean-Time-To-Repair, asset downtime and improve asset management decisions.
MaintainX Software - Manage compliance with digital procedures, mandatory data capture, signatures, and automated corrective actions. Make sure your team follows the right steps and builds a complete digital audit trail.
MaintainX Software - Make smarter business decisions with real-time and historical reports on work order completion, time and cost, inspection checks and more. Pinpoint areas to reduce MTTR and see which assets are costing you the most.
MaintainX Software - Manage all your spare parts in one place. Know what parts you need to complete a work order and get alerted when stocks run low. Maximize production capacity by avoiding critical parts shortages and reduce maintenance costs by avoiding emergency shipping.
View 6 more
MaintainX video
MaintainX Software - Make it easier than ever for technicians to perform and record maintenance work. Trigger work orders automatically based on meter readings, IoT integrations and more.
MaintainX Software - Track asset status to measure Mean-Time-To-Repair, asset downtime and improve asset management decisions.
MaintainX Software - Manage compliance with digital procedures, mandatory data capture, signatures, and automated corrective actions. Make sure your team follows the right steps and builds a complete digital audit trail.
MaintainX Software - Make smarter business decisions with real-time and historical reports on work order completion, time and cost, inspection checks and more. Pinpoint areas to reduce MTTR and see which assets are costing you the most.
MaintainX Software - Manage all your spare parts in one place. Know what parts you need to complete a work order and get alerted when stocks run low. Maximize production capacity by avoiding critical parts shortages and reduce maintenance costs by avoiding emergency shipping.

Features of MaintainX

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Trail
  • Barcoding/RFID
  • Billing & Invoicing
  • Business Process Automation
  • Calendar Management
  • Calibration Management
  • Check-in/Check-out
  • Code Enforcement
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Corrective and Preventive Actions (CAPA)
  • Cost Tracking
  • Customer Database
  • Customisable Forms
  • Customisable Reports
  • Data Capture and Transfer
  • Data Import/Export
  • Data Visualisation
  • Document Management
  • Downtime Tracking
  • Drag & Drop
  • Electronic Signature
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Facility Asset Management
  • Facility Scheduling
  • Fixed Asset Management
  • Forms Creation & Design
  • Forms Management
  • Graphical Workflow Editor
  • Historical Reporting
  • Historical Trend Analysis
  • IT Asset Management
  • Image Capture
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Job Management
  • Job Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Multi-Location
  • No-Code
  • Parts Management
  • Performance Metrics
  • Predictive Maintenance
  • Preventive Maintenance
  • Process/Workflow Automation
  • Purchase Order Management
  • Real-Time Data
  • Real-Time Monitoring
  • Reminders
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Root Cause Analysis
  • Scheduling
  • Search/Filter
  • Service History
  • Task Management
  • Technician Management
  • Third-Party Integrations
  • User Management
  • Vehicle Information
  • Vendor Management
  • Work Order Management
  • Workflow Configuration
  • Workflow Management

MaintainX Alternatives - Capterra New Zealand 2021

Add scheduling, billing, work orders, and customer management to QuickBooks with Smart Service, the best software for contractors.
Dispatch, Billing, Payroll, Live ETAs, IFTA, ELD Compliance, Maps-Routing, Document Scanning, Shipment Bid Network, Driver App and more
This uninhibited free-form 3D modeling tool allows users to create designs quickly while maintaining accuracy and measurements.
COAST is a cloud-based maintenance and asset management software that organizes, tracks, and schedules all your maintenance activities
eWorkOrders: Intuitive work order software streamlines maintenance, tracks assets, and provides insights with top-tier support.
Hospitality software that streamlines hotel operations to provide faster service and better guest satisfaction.
Generate work order templates from a single form before you leave the job site. No connection? Work offline until you are back in WiFi.
Automate fleet operations with Fleetio and Fleetio Go, our fleet management mobile app. Get a free demo or sign up for a free trial!
Our cloud-based software provides power, ease-of-use and total flexibility for efficient work order management and scheduling.

Reviews of MaintainX

Average score

Overall
4.8
Ease of Use
4.8
Customer Service
4.8
Features
4.5
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
80%
4
18%
3
1%
2
0%
David
David
IT Director in US
Verified LinkedIn User
Automotive, 201–500 Employees
Used the Software for: Free Trial
Reviewer Source

Better Than Any Other Work Order Software or Mobile App

5.0 5 years ago

Comments: We are a full scale IT department and we have been able to respond more quickly to our end users needs. It has allowed us to be more focused on customer service and time management. MaintainX has also allowed us the ability to be able to enter work orders on the fly so we do not forget to take care of something. I have not worked with any other software or app that has given us this type of functionality with so much ease and value for the price.

Pros:

The ease of functionality in creating work orders for myself, staff and end users. The ability to easily create repeating work orders for backup and preventative maintenance items. The reporting dashboard is really nice and allows me to see a well rounded view of where we stand. I think I most enjoy how fast the app notifies me of a new request and status updates.

Cons:

I would like to see the ability to have work orders created based on known email addresses as well.

Alternatives Considered: Web Help Desk

Reasons for Choosing MaintainX: We made the switch because the software was difficult to setup, the mobile app was not efficient, end user confusion and there was not enough value in the price being charged.

Switched From: ManageEngine ServiceDesk Plus

Reasons for Switching to MaintainX: MaintainX was what satisfied our needs without flashy extra options that we would never use. We just needed a simple, powerful work order system and I feel that MaintainX provides all of that for us.

Tennessee
Advisor in US
Entertainment, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Makes my life easier!

5.0 2 months ago New

Comments: Amazing and wish we would have found and been able to deploy the product years earlier. But so happy we have made the switch!

Pros:

The ease of use and features plus the incredible response from the entire team from management to tech support is amazing.

Cons:

Nothing at all! I have worked in several systems and by far this is my favorite.

Alternatives Considered: SAP Concur and Maxio

Reasons for Choosing MaintainX: Time to make a change to a product that is easier to use for our technicians and is more intuitive.

Switched From: WebTMA

Reasons for Switching to MaintainX: Ease of Use for all users with the ability to see a lot of analytics.

Verified Reviewer
Verified LinkedIn User
Chemicals, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

decent for an entry level program

3.0 3 years ago

Comments: Decent program to track work orders and manage assets. Very easy to use. Mobile app is helpful. not impressed with overall features and functionality. Data input way too time consuming.

Pros:

Very easy to use, mobile app is helpful.

Cons:

inability to mass edit in spreadsheet format, worksheets are time consuming and basic. Lack space to input details such as component info for equipment, specs, etc. Lack of many desired features and functionality. mobile app doesnt show all info or allow editing of info when it comes to inventory control etc.

MaintainX Response

3 years ago

Hi there, Thanks for leaving a review for MaintainX. We are sorry to hear that your experience has been anything less than exceptional so far. We have a team available to assist with data input and help set up your organization for you. We would love the opportunity to learn more about your feedback and ensure that we have enabled all the functionality you are looking for. If we are missing any functionality, our team would love to understand what you need so we can include it on our roadmap. Feel free to reach out to us at your earliest convenience. Best, MaintainX

Scott
Maintenance Superintendent in US
Consumer Goods, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

MaintainX drastically improve over efficiency

5.0 2 months ago New

Comments: MaintainX is the reason we have gone from an overall plant efficiency of 60% to over 95%. It allowed us to follow the trends and develop a maintenance plan to drastically reduce down time.

Pros:

There are so many features that are great it is hard to pick just one. But I would say the the top three are: PARTS Inventory and Repeatable Work Orders with Procedures and Meters.

Cons:

The lack of file structure in the Procedure library.

Alternatives Considered: Fluke Connect

Reasons for Switching to MaintainX: The work flow and the integrated parts, metering, and the repeatable procedures

Ken
VP of Operations in US
Mechanical or Industrial Engineering, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

No Regrets

5.0 2 months ago

Comments: MaintainX has transformed the way we manage our machine assets.

Pros:

I chose MaintainX because it is the only CMMS that has a fully functioning app. There is nothing I can do on a PC that I can't do on the app. My maintenance staff all have iPads and can access work orders and asset data anywhere in the shop including user manuals and schematics. No more running back to the maintenance shop to find the manual.

Cons:

The ability to print QR codes would be great.

Alternatives Considered: eWorkOrders CMMS and eMaint CMMS

Reasons for Switching to MaintainX: I chose MaintainX because it had a fully functional iPad app.