---
description: Learn more about PayPal price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: PayPal Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Payment Processing Software](/directory/30232/payment-processing/software) > [PayPal](/software/179251/paypal)

# PayPal

Canonical: https://www.capterra.co.nz/software/179251/paypal

Page: 1 / 1049\
Next: [Next page](https://www.capterra.co.nz/software/179251/paypal?page=2)

> From payments to credit to fraud protection, PayPal helps businesses streamline payment processing and chargeback management.
> 
> Verdict: Rated **4.6/5** by 26199 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses PayPal?

PayPal caters to small business, eCommerce platforms, marketplace, enterprises, or developers and offers payment processing solutions.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 26199 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: PayPal
- **Location**: San Jose, US
- **Founded**: 1998

## Commercial Context

- **Starting Price**: US$0.29
- **Pricing model**: Other (Free version available)
- **Pricing Details**: Pricing is based per transaction.&#10;2.5% + Fixed fee ( $0.041)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Australia, Canada, China, France, Germany, India, Japan, United Kingdom, United States

## Features

- ACH Payment Processing
- Accounting
- Activity Dashboard
- Alerts/Notifications
- Barcode/Ticket Scanning
- Billing & Invoicing
- CRM
- Cash Management
- Compliance Management
- Contact Database
- Customisable Dashboard
- Customisable Invoices
- Data Import/Export
- Data Visualisation
- Debit/Credit Card Processing
- Electronic Payments
- Financial Analysis
- Financial Management
- Financial Reporting
- In-Person Payments
- Inventory Management
- Invoice Management
- Invoice Processing
- Mobile Access
- Mobile Payments
- Multi-Currency
- Multi-Period Recurring Billing
- Multiple Payment Options
- Order Management
- PCI Compliance
- Payment Fraud Prevention
- Payment Gateway Integration
- Payment Processing
- Performance Management
- Promotions Management
- Real-Time Data
- Real-time Alerts
- Recurring/Subscription Billing
- Refund Management
- Reminders
- Reporting/Analytics
- Risk Analysis
- Risk Management
- Sales Reports
- Search/Filter
- Shipping Labels
- Shipping Management
- Transaction Monitoring
- eCommerce Management

## Integrations (53 total)

- 123FormBuilder
- 17hats
- Acuity Scheduling
- AthletaDesk
- BetterUnite
- BigCommerce
- Cash App
- ChargePay
- Chargebee
- Cognito Forms
- Constant Contact
- Donorbox
- Ecwid
- Formsite
- Fundraise Up

... and 38 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Payment Processing Software](https://www.capterra.co.nz/directory/30232/payment-processing/software)

## Related Categories

- [Payment Processing Software](https://www.capterra.co.nz/directory/30232/payment-processing/software)
- [Fraud Management Software](https://www.capterra.co.nz/directory/10058/financial-fraud-detection/software)
- [Retail Management Software](https://www.capterra.co.nz/directory/20053/retail-management-systems/software)
- [Recurring Billing Software](https://www.capterra.co.nz/directory/30927/recurring-billing/software)
- [Reporting Tools](https://www.capterra.co.nz/directory/30053/reporting/software)

## Alternatives

1. [QuickBooks Online](https://www.capterra.co.nz/software/141374/quickbooks-online) — 4.3/5 (8357 reviews)
2. [Epos Now](https://www.capterra.co.nz/software/152638/epos-now) — 3.8/5 (710 reviews)
3. [Stripe](https://www.capterra.co.nz/software/123889/stripe) — 4.6/5 (3292 reviews)
4. [Square Point of Sale](https://www.capterra.co.nz/software/154907/square-point-of-sale) — 4.6/5 (3014 reviews)
5. [NetSuite](https://www.capterra.co.nz/software/135757/netsuite) — 4.2/5 (1828 reviews)

## Reviews

### "Paypal - Security in Purchasing" — 5.0/5

> **Debbie** | *7 December 2025* | Accounting | Recommendation rating: 10.0/10
> 
> **Pros**: I value the security PayPal provides and would prefer to use this method for payment. Its support system protects both buyers and sellers, while the platform itself is simple, reliable, and cost‑effective. I regularly use PayPal to receive and pay invoices, and it consistently proves to be a convenient solution.  I haven't come across any bugs or issues at this stage.
> 
> **Cons**: I don’t believe the product offers extensive customization, though I haven’t explored it in detail to be certain.
> 
> I feel confident using PayPal, knowing I can dispute any purchase if the product doesn’t arrive or fails to meet expectations.

-----

### "Does what is says on the box" — 4.0/5

> **Blair** | *26 February 2026* | Internet | Recommendation rating: 8.0/10
> 
> **Pros**: I like that PayPal offers my platform’s users a safe secure way to make payment that is instantly delivered to me. All of which enhances user experience.
> 
> **Cons**: The fees. PayPal has a high fee structure per transaction that can deter a business from using it as part of their payment structure.
> 
> I am generally happy with my experience with PayPal. There hasn’t been a time where I thought about removing or downgrading the role PayPal plays in my platform.

-----

### "Increase sales" — 5.0/5

> **Steve** | *16 February 2025* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: Makes customer more likely to go though with purchase with less clicks than other payment methods , Easy website integration
> 
> **Cons**: Fees are on par with other options in the market
> 
> very stable and no intervention normally required

-----

### "Removed paypal from my business" — 1.0/5

> **graham** | *1 October 2024* | Retail | Recommendation rating: 0.0/10
> 
> **Pros**: Good reputation&#10; Well known. &#10;Seems safe
> 
> **Cons**: Rule to themselves. They have money due to me. They have control of it
> 
> Frustrating with problems not resolved.

-----

### "A Great eCommerce Business Solution" — 5.0/5

> **Maragaret** | *11 February 2026* | Arts & Crafts | Recommendation rating: 10.0/10
> 
> **Pros**: I have used PayPal for many years, but I recently created an online store and I'm now using it with my store shopping cart for purchasing.  I'm very happy with the results and it was easy to set up.
> 
> **Cons**: That it doesn't offer a large range of other payment solutions with the cart.  I would also like to offer other solutions to ensure more sales from people who may not use PayPal.  However it does offer most credit cards and checks.
> 
> My experience with PayPal has been ongoing for over ten years.  They ensure customers satisfaction as well as protect merchants.  I've have never had a problem with PayPal.

-----

Page: 1 / 1049\
Next: [Next page](https://www.capterra.co.nz/software/179251/paypal?page=2)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/179251/paypal)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/179251/paypal> |
| de-AT | <https://www.capterra.at/software/179251/paypal> |
| de-CH | <https://www.capterra.ch/software/179251/paypal> |
| en | <https://www.capterra.com/p/207944/PayPal/> |
| en-AE | <https://www.capterra.ae/software/179251/paypal> |
| en-AU | <https://www.capterra.com.au/software/179251/paypal> |
| en-CA | <https://www.capterra.ca/software/179251/paypal> |
| en-GB | <https://www.capterra.co.uk/software/179251/paypal> |
| en-IE | <https://www.capterra.ie/software/179251/paypal> |
| en-IL | <https://www.capterra.co.il/software/179251/paypal> |
| en-IN | <https://www.capterra.in/software/179251/paypal> |
| en-NZ | <https://www.capterra.co.nz/software/179251/paypal> |
| en-SG | <https://www.capterra.com.sg/software/179251/paypal> |
| en-ZA | <https://www.capterra.co.za/software/179251/paypal> |
| es | <https://www.capterra.es/software/179251/paypal> |
| es-AR | <https://www.capterra.com.ar/software/179251/paypal> |
| es-CL | <https://www.capterra.cl/software/179251/paypal> |
| es-CO | <https://www.capterra.co/software/179251/paypal> |
| es-CR | <https://www.capterra.co.cr/software/179251/paypal> |
| es-DO | <https://www.capterra.do/software/179251/paypal> |
| es-EC | <https://www.capterra.ec/software/179251/paypal> |
| es-MX | <https://www.capterra.mx/software/179251/paypal> |
| es-PA | <https://www.capterra.com.pa/software/179251/paypal> |
| es-PE | <https://www.capterra.pe/software/179251/paypal> |
| fr | <https://www.capterra.fr/software/179251/paypal> |
| fr-BE | <https://fr.capterra.be/software/179251/paypal> |
| fr-CA | <https://fr.capterra.ca/software/179251/paypal> |
| fr-LU | <https://www.capterra.lu/software/179251/paypal> |
| it | <https://www.capterra.it/software/179251/paypal> |
| ja | <https://www.capterra.jp/software/179251/paypal> |
| nl | <https://www.capterra.nl/software/179251/paypal> |
| nl-BE | <https://www.capterra.be/software/179251/paypal> |
| pt | <https://www.capterra.com.br/software/179251/paypal> |
| pt-PT | <https://www.capterra.pt/software/179251/paypal> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra New Zealand helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.co.nz","url":"https://www.capterra.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.nz/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"PayPal","description":"PayPal is an online payments platform for businesses of all sizes across multiple industries. It offers fraud and seller protection tools. Whether users are selling on website or on marketplaces or via social media, they can receive and send payments anywhere in the world with an all-in-one business account for online payments.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0ddefc5d-0d97-445c-943e-0b9501605ed7.png","url":"https://www.capterra.co.nz/software/179251/paypal","@id":"https://www.capterra.co.nz/software/179251/paypal#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":26199},"offers":{"price":"0.29","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.nz/software/179251/paypal#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is PayPal?","@type":"Question","acceptedAnswer":{"text":"PayPal is an online payments platform for businesses of all sizes across multiple industries. It offers fraud and seller protection tools. Whether users are selling on website or on marketplaces or via social media, they can receive and send payments anywhere in the world with an all-in-one business account for online payments.","@type":"Answer"}},{"name":"Who Uses PayPal?","@type":"Question","acceptedAnswer":{"text":"PayPal caters to small business, eCommerce platforms, marketplace, enterprises, or developers and offers payment processing solutions.","@type":"Answer"}}]},{"@id":"https://www.capterra.co.nz/software/179251/paypal#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Payment Processing Software","position":2,"item":"/directory/30232/payment-processing/software","@type":"ListItem"},{"name":"PayPal","position":3,"item":"/software/179251/paypal","@type":"ListItem"}]}]}
</script>
