15 years helping New Zealand businesses
choose better software

What Is EngageBay CRM?

Design and send beautiful and engaging emails and run email marketing campaigns at the click of a button. Improve your conversions substantially, by using our web forms. Create amazing landing pages using a simple drag and drop designer. Nurture your audience with email marketing automation. Improve your business efficiency by automating routine tasks. Engage your social media audience like a pro. Keep all your sales and marketing materials in one place, accessible to your team from any device.

Who Uses EngageBay CRM?

Small to medium size businesses that require affordable, all in one sales and marketing software to acquire, engage, nurture and convert visitors to customers.

EngageBay CRM Software - Lead generation forms
EngageBay CRM Software - Contacts
EngageBay CRM Software - Contact details
EngageBay CRM Software - Landing pages
EngageBay CRM Software - Landing pages creation

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Reviews of EngageBay CRM

Average score

Overall
4.7
Ease of Use
4.5
Customer Service
4.8
Features
4.6
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Krishna
Krishna
Performance Marketing in India
Verified LinkedIn User
Marketing & Advertising, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Must have CRM tool for big or small organization.

5.0 last month New

Comments: Overall, this tool is easy to implement and use and thanks to their support team which is avl 24/7 to help us. I used the tool during my internship, then I suggested the same to my current organization and hence, that's how we implemented it and now our whole team is using it and loving it.

Pros:

1. It's collaborative working environment is so easy to implement and adapt. 2. We don't have to worry about losing our data anymore as all the data is now stored on the cloud. 3. Their server never gets down so our team works any time of the day they want. 4. According to the price, this is the best CRM with all the relevant features as compared to the other alternatives in the market.

Cons:

The users might get lost during their initial days of using this due to their vast featuers but their resource modules are so helpful that they helps them to get back on track. Also, their support team was always there to help us when we got lost using the tool or had any doubts.

Kevin
Kevin
President in US
Verified LinkedIn User
Telecommunications, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

A dizzying array of tools in a nice, integrated package

4.0 3 weeks ago New

Comments: Overall it's been quite nice. It is an incredibly capable platform with lots of room to grow into.

Pros:

The simplicity of connecting the API, the tracking tools, and the way that it manages to somehow pull together all the complex features needed into a single package and somehow make it appear that it's less complex than it really is. The capabilities here are astounding, but if the more complex things aren't needed, the system remains simple and straightforward.

Cons:

It would be nice to be able to hide the links, tabs, and menus to things that aren't being used and re-add them if we decided to use them later. Also, the social media marketing only covers Facebook, Twitter, and Instagram. I'd really like to have a much wider selection.

sneha
Email Marketing specialist in India
Media Production, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

More improvement required

3.0 3 weeks ago New

Pros:

To be very honest i have used this service twice only in free trial the functionality is good for sending email and they also provide accurate result but while investigating the email i came to know that they are using mailgun service for sending emails.

Cons:

The service provider they are using earlier it was very useful for bulk email marketing but now a days they are worst cause they do not change the IPs regularly which necessary to compit in the email marketing today and the same thing facing by engage bay, other wise the software is good for sending emails

EngageBay Response

3 weeks ago

Hi Sneha, Thanks for sharing your feedback. May I know what was the issue you faced with your email campaigns. Based on that, we can get it checked. Thanks, EngageBay Team

Amir
Owner in US
Computer Software, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Fast ROI with EngageBay

5.0 4 months ago

Comments: The overall experience has been very satisfactory. The initial demo and onboarding was highly informative and showed how EngageBay would serve our purpose for a very reasonable cost. The several times I have needed tech support I was able to jump on a chat, explain what I needed help with, and quickly get a resolution to the issue.

Pros:

EngageBay is an extremely easy platform to implement. While there have been a few times we have had their support team help us, for the most part it is highly intuitive. One of the key features we needed was the ability to create email sequences. Having used other CRM platforms, I was pleased with the bulk upload feature. With other platforms, I found I was able to only upload 50 at a time which was time consuming. With EngageBay I was able to upload 500 contacts all at once. With other platforms I have been limited to sending 500 emails per day. After using the email verifier that EngageBay provides for a very nominal cost, we are able to send up to 1000 emails per day.

Cons:

Setting up the email sequences was a bit tricky in places. The first time I went to upload contacts to the email sequence the contacts did not load properly. When I checked to see results the next day, I found that only a few dozen emails had been sent. After contacting tech support, I was able to avoid having this happen again and was able to get all contacts uploaded.

Michelle
Vice President in Canada
Information Technology & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Our business has benefitted from using EngageBay

5.0 last week New

Comments: My overall experience with EngageBay is great! I've never had a problem using the software and any time I have a question, the support has been quick and helpful.

Pros:

The best thing about this CRM is the ease of use. I found it easy to learn and continue using.

Cons:

There are some options that could be expanded on such as building web pages, I would benefit from having more options in the design process of the web pages.