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Process360 Live
What Is Process360 Live?
The iGrafx Process360 Live is a powerful process intelligence platform designed to support Business Process Management (BPM) and beyond. By integrating capabilities for process modeling, optimization, and intelligence, iGrafx enables organizations to transform workflows, ensure compliance, and drive data-informed decisions that improve operational efficiency. With a suite of advanced tools for analysis, automation, and real-time monitoring, iGrafx supports over 2,000 clients in achieving both BPM goals and broader business transformation. This makes it an essential platform for organizations aiming to enhance performance and adaptability.
Who Uses Process360 Live?
To drive operational excellence throughout the organization, guide process improvement projects to reduce cost, complexity, increase productivity, and improve the customer experience, you need iGrafx.
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Reviews of Process360 Live
Tool that grows with your organization
Comments: Great partnership to help us be successful.
Pros:
This tool grows with your process maturity, yet is very easy to use from the beginning to help gain adoption. More flexible than other BPMN tools to create your diagrams.
Cons:
It would be helpful if there was better integration between the desktop and web versions of the software.
iGrafx Response
6 years ago
Kelly - Thank You so much for the great review and for your support of iGrafx. You will be happy to know that v17.5 (releasing on Jan 2) will provide even greater integration between the client and web.
Alternatives Considered:
iGrafx is the face of business process transformation for enduring value which lasts forever !
Comments:
iGrafx is one of the most suitable and ideal solution for increasing efficiency of business processes and enable strengthened business process management through bringing in process enhancement and quality assurance. It is strongly connected to RPA and Six Sigma and Lean model to extract business efficiency to most desired level.
It is one of the most convenient and remarkable solution which is widely known in the market and have more good feedbacks already recorded.
Pros:
Business process transformation for creating sustainable values for users and other involved stakeholders. Long term business advantage and sustainability is gained. Detailed process analysis and robust optimization of business resources. Improved business performance and strengthened productivity. Bringing efficiency and compliance in business process through inclusion of RPA and Six sigma etc. iGrafx brings process agility and helps in bringing the expense to lowest by increasing the productive outcome. Overall process efficiency enhancement through increased ROI
Cons:
We need more customized features and process modules which can fit perfectly with our aligned business objective and goal. The costing/pricing model should be based on SaaS and PaaS mode only
Alternatives Considered:
Great flowcharting software
Comments: I mostly use igrafx for business process modelling. For that it's very good and it's quick to develop a workflow chart.
Pros:
I like the functionality, good graphics and easy to develop relatively simple diagrams - especially for business process modelling.
Cons:
The symbol library is pretty limited, e.g. hard to find right symbols for electrical diagrams. Process modeling is fairly complex and the help features are a bit limited.
iGrafx Response
5 years ago
Thank You George for your review. We heard you and are consistently looking for ways to improve our help files and tutorials. The latest release of iGrafx contains more detail and useful videos that provide instruction on some of the more widely used functions of iGrafx. Additionally, soon we will be releasing a new virtual training system to allow users to take courses on-demand. Thank you for your continued use and support of iGrafx.
Alternatives Considered:
iGrafx is great for meeting the requirements of the regulation standarts
Comments: iGrafx works great for us to meet regulatory compliance requirements with their great software and the great support team with an extensive knowledge on the features and capabilities of their product.
Pros:
iGrafx provides us end to end solution infrastructure for in-company cloud deployment, risk and standards compliance in a scalable way. Their support team is maybe not fast to response but when they return they are extremely professional in their approaches to problem solution with a great expertise on the features of the product.
Cons:
Support team is not fast to response to the problems that we are reporting them. Their knowledgebase which is present in their website should be improved with video tutorials. Shape and icon library, process maps visuals should be improved and local to cloud synchronization performance should be improved.
iGrafx Response
4 years ago
Thank you Nicolas for your support and use of iGrafx. We also appreciate your candor about support response times. Support of our customers is something we definitely take very seriously and will look into.
Alternatives Considered:
iGrafx Process for Six Sigma
Comments: I've enjoyed the software and have had an overall positive experience with it. I use it when performing or training to RCAs, I use it to develop SOPs or work instructions.
Pros:
I like the ability to turn a process map into an actual simulation.
Cons:
There is a lack of good training on simulation. I took the training you provide, but there was not enough "meat" to the training. I tried to perform, what I thought was a simple simulation after the training and couldn't do it. I really need to find some good training for this, to get the full value out of this software. The library of shapes and icons is lacking. Several people within our company prefer Visio for presentation value it provides and for less experienced users, they find it easier to use.
iGrafx Response
5 years ago
Thank you Kurt for your review and honest feedback. We are sorry to hear that you did not get what was needed from your training. We would like very much to chat with you about defining a training session that is specific to the needs of your organization. Please contact us: http://ow.ly/q01p50z12JD
