Tickd

Who Uses Tickd?

Tickd is designed for teams of all sizes, from small startups to large enterprises. Work better as a team. It's so simple yet powerful, Tickd suits a wide range of sectors.

What Is Tickd?

A simple yet powerful web based tool for managing your projects. Whether you are a small business or a larger Enterprise, Tickd will help your teams manage tasks and collaborate effectively with it's easy to use interface. It integrates with the tools you already use such as email and Slack, and is mobile friendly removing the barriers to free flowing communication. Built on a secure, scalable platform, Tickd is an inexpensive solution for your business. Sign up now for a free trial

Tickd Details

CodeArcs

http://www.codearcs.io

Founded 2007

Tickd Software - Tickd dashboard
Tickd Software - Tickd Project Overview
Tickd Software - Tickd Milestone Tickets
Tickd Software - Tickd Ticket
Tickd Software - Tickd dashboard - thumbnail
Tickd Software - Tickd Project Overview - thumbnail
Tickd Software - Tickd Milestone Tickets - thumbnail
Tickd Software - Tickd Ticket - thumbnail

Compare Tickd with similar products

Starting price

US$15.00/month
US$10.99/month
US$12.50/month
US$29.00/month

Free Version

Free Version No
Free Version Yes
Free Version Yes
Free Version No

Free Trial

Free Trial Yes
Free Trial Yes
Free Trial Yes
Free Trial Yes

Tickd deployment and support

Support

  • Email/Help Desk
  • Chat

Deployment

  • Cloud, SaaS, Web-based

Training

  • Documentation

Tickd Features

  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agile Methodologies
  • Alerts/Notifications
  • Assignment Management
  • Audit Trail
  • Backlog Management
  • Bug Tracking
  • Bug/Issue Capture
  • Charting
  • Code Repository Integration
  • Collaboration Tools
  • Commenting/Notes
  • Configurable Workflow
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Visualisation
  • Drag & Drop
  • Email Management
  • Feedback Management
  • File Management
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Monitoring
  • Multiple Projects
  • Prioritisation
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Projections
  • Real Time Notifications
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Single Sign On
  • Status Tracking
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • Ticket Management
  • Workflow Management

View full list of Bug Tracking Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Assignment Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Configurable Workflow
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Dashboard
  • Drag & Drop
  • Email Management
  • Help Desk Management
  • Issue Auditing
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Knowledge Base Management
  • Monitoring
  • Multi-Channel Communication
  • Prioritisation
  • Project Management
  • Projections
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Issues
  • Reporting & Statistics
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Third Party Integrations
  • Ticket Management
  • Widgets
  • Workflow Management

View full list of Issue Tracking Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agile Methodologies
  • Alerts/Notifications
  • Billing & Invoicing
  • Budget Management
  • Calendar Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Cost-to-Completion Tracking
  • Customisable Templates
  • Document Management
  • Document Storage
  • Drag & Drop
  • File Sharing
  • Gantt/Timeline View
  • Idea Management
  • Issue Management
  • Kanban Board
  • Milestone Tracking
  • Multiple Projects
  • Percent-Complete Tracking
  • Portfolio Management
  • Prioritisation
  • Progress Tracking
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Project Tracking
  • Resource Management
  • Risk Management
  • Status Tracking
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Testing/QA Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Traditional Methodologies
  • Workflow Management

View full list of Project Management Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Calendar Management
  • Collaboration Tools
  • Commenting/Notes
  • Create Subtasks
  • Deadline Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email-to-Task Conversion
  • File Management
  • Gamification
  • Gantt/Timeline View
  • Import Tasks
  • Mobile Access
  • Parent Task
  • Percent-Complete Tracking
  • Prioritisation
  • Progress Tracking
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Real Time Notifications
  • Real-time Updates
  • Recurring Tasks
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Spreadsheet View
  • Status Tracking
  • Task Board View
  • Task Editing/Updating
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Third Party Integrations
  • Time Tracking
  • To-Do List
  • Workflow Management

View full list of Task Management Software

Tickd Alternatives - Capterra New Zealand 2021

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Tickd Reviews

Read all reviews

Overall rating

4.7/5

Average score

Ease of Use 4.6
Customer Service 4.6
Features 4.6
Value for Money 4.9

Review software

Share your experiences with other software buyers.

Write a Review!
Alan W.
CTO
Capital Markets, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 13/06/2019

"Gets the job done"

Comments: Communicating with our clients, and trying to do this with email, loses focus quickly. By keeping focus on a single task, we can keep the communications on point.

Pros: There are many project management tools around, but this one is focused on GTD principals and managing the work of tickets between team members. The real killer feature, is its deep integration with email, the fact we can have clients interact with our team by simply replying to an email is the single most feature that makes it all work.

Cons: There is nothing. Sure there are smaller features, who doesn't have that.

  • Reviewer Source 
  • Reviewed on 13/06/2019
Marcus F.
Senior Software Engineer
Information Technology & Services, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 15/04/2019

"Great project management and ticket system"

Comments: I've used it for years as a software engineer working on tickets as well as project management, dealing with milestones, tickets, timelines, time tracking, etc. I've also use Jira and others but I keep coming back to Tickd, I like it much better.

Pros: It's quick to get to your daily continual tasks like creating and updating tickets, it's easy to generate reports and overviews. It works well for Agile and SCRUM, or just tracking statuses if you prefer that.

Cons: Some features require extra clicks to get to, but the TickD team has been very responsive in making things easier to use.

  • Reviewer Source 
  • Reviewed on 15/04/2019
Suhas J.
Data Analyst
Education Management, 501-1,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 13/06/2019

"Tick'd - Love the name"

Comments: Prioritize and manage daily work.

Pros: It is customized well to cater to the firm's needs like creating tickets via emails, svn integration etc

Cons: It's not compatible with Git repository.
When the bucket list inside a project is long it's tough to move tickets around.

Vendor Response

by CodeArcs on 16/06/2019

Hi Suhas,

Thanks for taking the time to review Tickd. We appreciate your feedback.

With respect to your point regarding Git compatibility, we do support Git whether GitHub, GitLab, Bitbucket or Beanstalk is your provider. If you're using a different provider or host Git on your own repositories, I'd be happy to discuss how we might best support you.

Thanks again

  • Reviewer Source 
  • Reviewed on 13/06/2019
Keri W.
Lead Data Specialist
Marketing & Advertising, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    3 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 25/06/2019

"My Review"

Pros: Ease of use when submitting a ticket via email

Cons: Email formatting is not retained and because we are passing around a lot of technical information some information is lost in lack of translation.

Vendor Response

by CodeArcs on 30/06/2019

Thank you for taking the time to review Tickd. Your feedback is much appreciated.

With respect to the email formatting, if you'd like to submit some examples to our support team, we'd be happy to see what we can do there.

Thanks again.

  • Reviewer Source 
  • Reviewed on 25/06/2019
Flora R.
Marketing Manager
E-Learning, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 15/04/2019

"Easy to use dev management and project tracking tool"

Pros: Has worked great for our organization's needs. Wonderful as a project management tool to track our developments and great for system maintenance/tracking bugs. In addition to a communication tool for our team, our system users are able to submit feedback or request support. All member of our team are on the same page and know exactly what is going on at any given time. Feels like a custom system because it's set up specifically to your organization's needs for projects and user support.

Cons: I can't say that I dislike any features. One thing that I will say, is that for some people who are not tech savvy, figuring out all the great functionality and features is a learning process and may take some time. We've been using the tool for almost a year, and although I am pretty comfortable with tech and management tools, I will occasionally discover small things like short cuts and features that I was previously unaware of. But the experience has been great from the start.

  • Reviewer Source 
  • Reviewed on 15/04/2019