17 years helping New Zealand businesses
choose better software
Flipsnack
What Is Flipsnack?
Offer a smooth shopping experience for your customers with Flipsnack. Instantly create and publish digital catalogs, magazines, and other types of publications. You can even sell more products by adding interactive features such as a shopping list, buy buttons, photo slideshows or even integrate your Shopify store if you have one. Just upload your PDF and turn it into a stunning digital catalog, with page-flip effects. Or simply use our Design Studio to create your publications from scratch.
Who Uses Flipsnack?
Flipsnack is a great solution for marketers, business owners and designers who want to create interactive marketing materials & internal communication documents, such as catalogs, brochures & more.
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Reviews of Flipsnack
Love Flipsnack
Comments: Happy that I decided to go with flip snack. As previously mentioned their interface is very user friendly and its a great program to create online catalogs!!
Pros:
I use flipsnack to make a online catalog for work. It is perfect for doing so and makes the catalog very easy to share. The interface is very user friendly and easy to use. Definitely was a great decision to go with flipsnack and i would recommend anyone to do the same!
Cons:
Missing some features such as being able to change the size after the catalog is already made however when looking for a feature you can easily message their support team. They are so responsive and great!
Flipsnack Response
6 years ago
Thank you Michelle! What a wonderful review!
Alternatives Considered:
Flipsnack Review
Comments: We have been using this product for over two years and I have brought another company onboard to use the service. We are satisfied with the quality and features at the price point we selected.
Pros:
We were looking for an affordable way to share our viewbooks with prospective clients. We researched Flipsnack and found what we were looking for and beyond. The software is easy to use, set up, navigate, post and share.
Cons:
Sometimes the features don't function well with shared links like the gif link breaks and a broken image file is sent out instead.
Flipsnack Response
2 years ago
Thank you so much for the review, Bekah! We are pleased to know you like Flipsnack and find it easy to use. The issue you`ve mentioned will be discussed with the team.
Text editor bug is a huge problem
Comments: Awful customer service. Clearly outsourced oversees and with little knowledge of the product. No phone number available to call. Waste of time.
Pros:
Very little. Basic functions work ok.
Cons:
For weeks I have been going in circles with customer service having to prove that the view one sees in their EDITOR mode is different from the published mode. In short, the text box formatting has a bug and you cannot access the html to correct it. I have sent them several screen shots of the two and the obvious discrepancy and I have been getting back lame answers, mainly blaming me. Today they admitted to the bug. But clearly others would have encountered an error simply caused by coping text boxes! Awful.
Flipsnack Response
5 years ago
Hello Dan, We're really sorry you had an unpleasant experience on our platform, but I can assure you we are doing the best we can in order to fix the issue that you are currently encountering. We always try to help our customers the best we can, but it seems like we missed some details along the way regarding the issue you have encountered, and we are truly sorry about this. Our main purpose is to help our customers reach their goals. While our team tried to investigate and even replicate this issue, we were unable to reproduce the same behavior on our end, regardless of how many times we tried. In regards to this issue, I promise you that we are not going to overlook the inconvenience you have encountered or place the blame on you, but on the contrary, we are going to do the best we can in order to fix it and to make sure you have a great time on our platform.
their customer service rocks
Comments: I have been using it for almost two years and definetly they have been improving their UX.
Pros:
Definetely their customer service. They are aware of every issue that you might have until it is solved.
Cons:
You cant use shortcuts for underlined or italics, you have to select the text and then change it. Other times the whole paragraph changes so you have to undo and redo.
Flipsnack Response
last year
Thank you for the review and feedback, Vini! It helps us a lot!
Alternatives Considered:
Perfect for annual reports & e-booklets!
Pros:
Flipsnack is incredibly user-friendly -- for those creating with it and those consuming content. It's the perfect tool for our nonprofit for making flip-able e-books of things like annual reports and meeting booklets.
Cons:
The only downside is the limit on catalogues we can make -- but that just means we are using the software more than we expected and probably need to upgrade our subscription!
Flipsnack Response
5 years ago
And perfect for you! Hi, Jessica! Thank you so much for the kind words and the 5 star review. If you would like to know more about our pricing plans please check out our page or simply contact our Live Chat Support and get the right Plan subscription for your unique needs.
