--- description: Learn more about OnPage Incident Management System price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: OnPage Incident Management System Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Incident Management Software](/directory/31332/incident-management/software) > [OnPage Incident Management System](/software/176637/incident-management-system) # OnPage Incident Management System Canonical: https://www.capterra.co.nz/software/176637/incident-management-system Page: 1 / 3\ Next: [Next page](https://www.capterra.co.nz/software/176637/incident-management-system?page=2) > Incident management system that ensures rock-solid-reliability. Never miss critical alerts from monitoring tools and teams. > > Verdict: Rated **4.6/5** by 40 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses OnPage Incident Management System? OnPage serves IT professionals with fast, reliable incident management, instantaneous critical alert delivery, IT on-call management and escalation policies. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 40 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: OnPage - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$13.99 - **Pricing model**: Per User (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Alerts/Escalation - Alerts/Notifications - Audit Trail - Communications Management - Incident Management - Incident Reporting - Investigation Management - Multi-Channel Communication - On Call Scheduling - Reporting & Statistics - Self Service Portal - Service Level Agreement (SLA) Management - Status Tracking - Support Ticket Management - Surveys & Feedback - Task Management - Templates - Two-Way Communication ## Integrations (19 total) - Amazon CloudWatch - Amion - ConnectWise RMM - Datadog - Datto RMM - Dynatrace - Freshservice - Kaseya BMS - Kaseya VSA - Microsoft Teams - New Relic - Okta - OneLogin - OpenEMR - Orion ... and 4 more integrations ## Support Options - 24/7 (Live rep) - Chat ## Category - [Incident Management Software](https://www.capterra.co.nz/directory/31332/incident-management/software) ## Related Categories - [Incident Management Software](https://www.capterra.co.nz/directory/31332/incident-management/software) - [ITSM Tools](https://www.capterra.co.nz/directory/30676/itsm/software) - [Emergency Notification Software](https://www.capterra.co.nz/directory/31357/emergency-notification/software) ## Alternatives 1. [AlertMedia](https://www.capterra.co.nz/software/176123/alertmedia-mass-notification) — 4.8/5 (151 reviews) 2. [Hyper-Reach](https://www.capterra.co.nz/software/1024666/alertcycle) — 4.7/5 (33 reviews) 3. [EZ Texting](https://www.capterra.co.nz/software/145848/ez-texting) — 4.4/5 (245 reviews) 4. [RedFlag](https://www.capterra.co.nz/software/175898/redflag) — 4.8/5 (52 reviews) 5. [ManageEngine AlarmsOne](https://www.capterra.co.nz/software/162259/site24x7) — 4.1/5 (8 reviews) ## Reviews ### "OnPage is really easy to install and configure. API is simple to install and support is great." — 5.0/5 > **Tal** | *24 June 2018* | Recommendation rating: 10.0/10 > > **Pros**: It is reliable. We never miss critical alerts. At JSpeed We have high value customers and we strive to deliver superb customer service. We need to make sure we know about any issue well before the customer - that is how we gain their trust. Most important, When we need support, they get back to you within minutes no matter what time you call. > > **Cons**: The UI is a bit dated. It would be nice to see a more vibrant UI. I guess it will be in the near future but most important - it works great. > > encrypted transmission, prioritizing urgent notifications. instant visibility to who is on-call Integration with Chat Ops tools (Slack and Cisco-Spark) It is very easy to put teams into groups, schedules and alert escalations. ----- ### "OnPage Alerting Life saver" — 5.0/5 > **Cheryl** | *17 March 2021* | Computer Networking | Recommendation rating: 10.0/10 > > **Pros**: We love this product because of its integration with our PSA. > > **Cons**: At this point in time we do not have anything negative to say about onpage. > > OnPage saves time for our on-call employee to only be alerted on certain tickets so, they do not have to have their computers up all hours of the night and weekend. ----- ### "Easy to use\!" — 3.0/5 > **Luis** | *15 November 2022* | Hospital & Health Care | Recommendation rating: 5.0/10 > > **Pros**: easy for nurses to contact me, easy to forward pages > > **Cons**: the sound is very loud, the apps turns off other apps on the phone which is very very inconvenient ----- ### "reliable" — 5.0/5 > **Scott** | *23 November 2022* | Banking | Recommendation rating: 9.0/10 > > **Pros**: I like how even when I'm away from site, I still get critical notifications > > **Cons**: I hate how I get woken up at night to alert me about critical issues that happen at site, but this isn't a downside > > Overall experience with OnPage has been good ----- ### "I love having a pager that doesn't require a separate unit\! And OnPage is easy to use and effective" — 5.0/5 > **Sarah** | *16 November 2022* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: I love how easy it is to use on my end - I get the page, I click the notification which takes me to the app, and as long as the person paging me has put in a complete phone number, I can just click the number in the OnPage app and get back to them immediately. > > **Cons**: I have no concerns with the software. The only thing that might be nice is the ability to change the message people get when they call my pager. I work in health care, and can potentially receive pages from multiple different institutions and multiple different units within the various institutions. The way our institutions' phone system works, all outgoing calls look like they are coming from the hospital switchboard, so if people click 1 as suggested in the greeting, I have no idea which number to actually call back. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.co.nz/software/176637/incident-management-system?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/176637/incident-management-system) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data