Popular Products
Who Uses This Software?
LifeWorks is one of the worlds largest employee assistance providers (EAP) supporting employees and their families around the world so they can manage work, health, and life challenges.
Average Ratings
6 reviews- Overall 5 / 5
- Ease of Use 5 / 5
- Customer Service 4.5 / 5
- Features 4.5 / 5
- Value for Money 4.5 / 5
Product Details
- Free Version No
- Free Trial No
-
Deployment
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
-
Training
In Person
Live Online
Webinars
Documentation
-
Support
24/7 (Live Rep)
Business Hours
Online
Vendor Details
- Morneau Shepell
- https://www.lifeworks.com
About LifeWorks
LifeWorks helps organizations develop healthy work environments while improving the well-being of their people.
LifeWorks has modernized the experience of employee assistance through the application of innovative technology. Our mobile-first user experience and anytime, anywhere support services have become the first unified Total Well-being Solution that people everywhere love to use.
LifeWorks Features
- Activity Tracking
- Employee Portal
- Gamification
- Goal Setting / Tracking
- Health Coaching
- Health Monitoring
- Health Risk Assessment
- Incentive Management
- Program Management
- Benchmarking
- Employee Recognition
- Feedback Management
- Goal Management
- Performance Management
- Pulse Surveys
- Goals
- Manager-to-Peer Recognition
- Mention Management
- Nominations
- Peer-to-Peer Recognition
- Performance Management
- Recognition Tracking
- Rewards Catalog
- Rewards Points
- Social Recognition
- eCards
- Activity/News Feed
- Audio / Video Conferencing
- Blogs
- Chat / Messaging
- Employee Directory
- Event Calendar
- File Sharing
- Knowledge Management
- Newsletter Management
- Surveys & Feedback
- Blogs
- Chat/Messaging
- Email Management
- Employee Directory
- Event Calendar
- Newsletter Management
- Photo Gallery
- Social Sharing
- Survey Management
- Telephony
- Appointment Reminders
- Appointment Scheduling
- Claims Management
- Compliance Tracking
- E-Prescribing
- EMR/EHR
- Employee Management
- Initial Assessments
- Inpatient/Residential
- Medical Billing
- Multi-Provider Practice
- Self Service Portal
- Single Provider Practice
- Treatment Plans
Suggested Products
LifeWorks Most Helpful Reviews
LifeWorks It Works
Reviewed on 20/09/2019
Juliette H.
Comments: Because we have a lower usage rate when it comes to the counseling portion, it is nice to have the added benefit of podcasts, articles, etc. for our employees so that to them it might not feel like they are accessing LifeWorks because they need counseling/mental health stigma but that they access it more for the other services while they know that those counseling services are there if they need them.
Pros: I receive most feedback about the create a will service, all positive. We also use articles and podcasts in conjunction with our employee wellness program because they touch on all aspects of wellness.
Cons: On the administrative side, I get tired of getting "Oops?!" and unable to get in or then having to delete the cookies which then wiped out all of my other google passwords, but I believe customer service has given me the "fix" for the next time this happens...
LifeWorks is more than an EAP
Reviewed on 12/09/2019
Shannon C.
Pros: It's truly a one-stop shop for our employees for just about anything they need help with, whether in their business or personal life. Definitely a work-life balance tool and not just an EAP. Our customer success manager is great and always providing us with updates and opportunities to help us help our employees.
Cons: So far, we haven't had any complaints from employees and only positive feedback.
LifeWorks for total employee wellbeing
Reviewed on 13/02/2019
Robert D.
Pros: Set up was extremely easy, and fun to customize for myself and my employees. It is a unified system that proactively helps my employees manage and improve their wellbeing.
Cons: Pricing was more than traditional EAP but we combined budgets since LifeWorks is a unified system combined rewards, EAP, and wellness.
Lifeworks Review
Reviewed on 28/10/2018
Verified Reviewer
Pros: Nice handy app to use. I would recommend however that's only if you don't mind not getting an advertised rate
Cons: It would help if you got the advertised cashback rate rather than having to go through cs, all they say is send them screenshot blah blah blah. It still breaches trading standards
LifeWorks works!
Reviewed on 18/09/2019
Liz R.
Comments: LifeWorks provides solid customer services support in addition to their employee assistance programs.
Pros: Ease of use for an employee population that is not necessarily tech savvy.
Cons: Doesn't always sync reliably with compatible devices.