--- description: Learn more about Campspot price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Campspot Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Campground Management Software](/directory/31059/campground-management/software) > [Campspot](/software/176517/campspot) # Campspot Canonical: https://www.capterra.co.nz/software/176517/campspot Page: 1 / 5\ Next: [Next page](https://www.capterra.co.nz/software/176517/campspot?page=2) > Powerful campground and RV park reservation management system with revenue-driving features and the best customer support included. > > Verdict: Rated **4.5/5** by 90 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Campspot? We partner with RV parks, family campgrounds, glamping resorts, multi-property groups, festivals, county and municipal parks, fairgrounds, marinas, and more in the United States and Canada. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 90 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Rezplot Systems - **Location**: Grand Rapids, US - **Founded**: 2015 ## Commercial Context - **Pricing model**: Flat Rate - **Pricing Details**: $0 per online \& offline reservation 3% online booking fee paid by the guest - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Booking Management - Calendar Management - Customer Support - Employee Management - Group Reservations - Guest Check-in/Check-out - Online Booking - Online Reservations - Payment Processing - Point of Sale (POS) - Reporting/Analytics - Site Maps - Site Reservation Management - Utility Billing ## Integrations (8 total) - BnBerry - HubSpot Content Hub - HubSpot Marketing Hub - Mailchimp - RoverPass - Slice - Unifocus - Vrbo ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Campground Management Software](https://www.capterra.co.nz/directory/31059/campground-management/software) ## Related Categories - [Campground Management Software](https://www.capterra.co.nz/directory/31059/campground-management/software) - [Hospitality Property Management Software](https://www.capterra.co.nz/directory/20031/hospitality-property-management/software) - [Online Booking Systems](https://www.capterra.co.nz/directory/20032/reservations/software) ## Alternatives 1. [Park With Us](https://www.capterra.co.nz/software/1029550/park) — 4.9/5 (25 reviews) 2. [RoverPass](https://www.capterra.co.nz/software/165353/roverpass) — 4.6/5 (63 reviews) 3. [Firefly Reservations](https://www.capterra.co.nz/software/190984/firefly-reservations) — 4.6/5 (57 reviews) 4. [Let's Camp](https://www.capterra.co.nz/software/1070553/Lets-Camp) — 4.9/5 (16 reviews) 5. [Newbook](https://www.capterra.co.nz/software/144942/newbook) — 4.5/5 (46 reviews) ## Reviews ### "Poor customer service and websites" — 1.0/5 > **Sally** | *30 January 2026* | Hospitality | Recommendation rating: 1.0/10 > > **Pros**: Pretty pictures with views of the water, pavement, trees, picnic tables, water faucet, campers, and motorhomes. > > **Cons**: 2 different Campspot maps showing different availability. When I called I was transferred to a live person, only to get another recording. > > Poor. The above description pretty much sums up my dealing/non-dealing with Campspot. That was after calling the Wautauga Dam campground directly. Of course, no one answered there and their voicemail was full. ----- ### "Very pleased" — 5.0/5 > **Timothy** | *27 August 2024* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Complete monitoring of every aspect of our RV park's interaction with guests. > > **Cons**: I did not find the ability to Access payment information, including guest name, amount, unit \#, dates and status of completion of payment, for each payment made, in csv format, for import into QuickBooks, within Campspot's program. > > Very good. What wasn't provided, we were able to work out through combining multiple reports ----- ### "Campspot customer service sadly no longer exists" — 1.0/5 > **Becky** | *28 January 2026* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: Easy to use software for our campground (85 sites), online bookings relatively simple for guest use. Staff find it easy, simple learning curve. > > **Cons**: Customer service is terrible, 5-7 day response time, if we do get a response, it is not complete/helpful, and we have to draft same question/emails again. We have lost trust in Campspot that if we need help or assistance with any kind of set up, issues, it won't be there for us. The price goes up every year and the customer service (which we really need only a few times/year) has declined completely. We pay thousands/year for this software and the value is no longer there for us with this lack of support. We don't need support often, just with our seasonal set up, and this year especially we have been ghosted when we have reached out with some basic set up questions. > > Our campground has used Campsot for 5.5 years. Support was great for the first few years, and we were really happy with the software and customer service, but over the last 2 years especially it has declined completely, to almost zero support. It has been a shock for us and our staff, and quite nerve wracking not having assistance when needed. On average when we email the support line it is a 5-7 day response time and then if we get a response it is barely helpful, and the thread is dropped by the support team, with no proper answers or follow up. As a small business when we need support it is critical to our business as all our bookings flow through Campspot. We are beyond disappointed and shocked with the lack of customer service. The price of Campspot keeps going up but the value keeps going down. We don't need that much customer service as we are quite familiar with the software, so feel we don't ask for much so it is disappointing and unsettling. ----- ### "Great Program - Shaky Execution" — 3.0/5 > **Matthew** | *9 July 2026* | Hospitality | Recommendation rating: 6.0/10 > > **Pros**: Campspot offers an all in one management software for your campground. It has everything including reservations, a store, and housekeeping/maintenance areas. > > **Cons**: The software is kind of buggy and not really user friendly for most people. The constant updates make it hard for us to keep track of how to do certain processes. > > Campspot overall is very helpful when it comes to running a campground and operations of the campground. However, it's not very user friendly and with the constant changes in the system it becomes redundant or confusing. ----- ### "Doesn't live up to the hype, too many glitches." — 1.0/5 > **Anonymous User** | *13 July 2025* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: When it works, it's fine. Not outstanding, but fine. It'll get the job done for now but don't expect anything outstanding. > > **Cons**: It has too many glitches that pop up every couple of months. If you contact support, they'll give you answers that you've already provided, stating that you've already done what they suggested in emails before their lame solution, answering emails, plus sending them four videos. They do not understand English very well. I've become increasingly frustrated with their low reading comprehension. I wouldn't recommend them. I'm switching to a more reliable software that has been around for far longer and has a better rating. The rating here is not trustworthy, given my experience dealing with them over the past two years. Their idea is "It's cool\!", not what will work best for those who use it daily for their work. > > Not good. I don't recommend them at all. Far too many glitches, pass the buck onto you customer service. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.co.nz/software/176517/campspot?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/176517/campspot) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data