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Who Uses This Software?
Dashly works perfectly for small and medium-size SaaS companies and all size e-commerce customers who want to manage all marketing automation instruments in one administration panel.
Average Ratings
5 reviews- Overall 4.8 / 5
- Ease of Use 4 / 5
- Customer Service 4.8 / 5
- Features 4.6 / 5
- Value for Money 4.6 / 5
Product Details
- Starting Price US$19.00/month
- Pricing Details The price depends on website traffic. You pay only for unique visitors.
- Free Version Yes
- Free Trial Yes
-
Deployment
Cloud, SaaS, Web
Installed - Windows
Mobile - iOS Native
Mobile - Android Native
-
Training
In Person
Live Online
Documentation
-
Support
Business Hours
Online
Vendor Details
- Dashly
- https://www.dashly.app/
- Founded 2014
About Dashly
Customer conversation platform that tracks website visitors, helps to capture leads, return customers and provide support. With a full range of marketing instruments, Dashly raises conversions on every step of the funnel:
-eCRM to keep visitors and leads;
- used data tracking without coding;
- live chat;
- email, pop-up forms to engage users;
- triggered messages to reduce retention;
- analytics to estimate effectiveness.
Dashly Features
- Analytics
- Customer Segmentation
- Dashboard
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
- Alerts / Escalation
- Appointment Management
- Call Centre Management
- Email Management
- Knowledge Base
- Live Chat
- Performance Metrics
- Queue Management
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Virtual Assistant
- Workflow Management
- A/B Testing
- Auto-Responders
- CAN SPAM Compliance
- Customer Surveys
- Drip Campaigns
- Dynamic Content
- Event Triggered Email
- Image Library
- Landing Pages/Web Forms
- Mailing List Management
- Mobile Optimised Emails
- Reporting/Analytics
- Subscriber Management
- Template Management
- WYSIWYG Email Editor
- Canned Responses
- Customisable Branding
- Geo Targeting
- Offline Form
- Proactive Chat
- Screen Sharing
- Third Party Integration
- Transfers/Routing
- Website Visitor Tracking
- A/B Testing
- Analytics/ROI Tracking
- Customisable CTAs
- Drip Campaigns
- Dynamic Content
- Landing Pages/Web Forms
- Lead Scoring
- Sales Intelligence
- Search Marketing
- Segmentation
- Social Marketing
- Website Visitor Tracking
- Cataloguing / Categorisation
- Customer Service Analytics
- Customer Support Tracking
- Email Response Control
- Knowledge Management
- Live Chat
- Performance Metrics
- Search
- Self Service Portal
Popular Products
Dashly Most Helpful Reviews
Friendly UX/UI and great support team
Reviewed on 28/05/2019
Francisco O.
Comments: The Conversations/Chat section work flawless, the support team at any time, even Sundays (Team did that) working for me, helping me with the setup and integrations. All experience good from the very beginning.
Pros:
Feature rich focus on Ecommerce, integrations for that area work great. (Woocommerce, etc)
Central Data at hand with customer (Lead cards)
Powerful API for integrations
Cons:
Qualification of leads via chat do not allow name capture, probably this is the only cons that I have found.
You must have authentication in place to prevent multiple site visitors count.
Great Team and product
Reviewed on 27/11/2019
Dave C.
Comments: Overall i’m happy with Dashly, but i’m hoping they will build out additional features for email campaigns.
Pros:
Dashly is a solid product if you need a need a live chat tool for your website. Theres lots to love but a few things that stand out for me are:
- Dashly is really easy to use.
- They have a great customer support team that is very active in online groups.
- Very fair pricing. Live chats can get expensive fast and Dashly offers a lot for the price.
Its great that they allow you to build a knowledge base as well.
Cons: I really wish they would build offer more functionality around the email campaign portion of their product. Following up with potential customers is key and this seems like a missed opportunity.
Love Dashly! Awesome SaaS with great potential by an amazing team!
Reviewed on 6/12/2019
Joon k L.
Comments: Dashly's focus on leads helped our potential clients reach out to us with ease and Dashly's function allowed us to follow up on all of our leads. The support team is amazing. It's difficult to find such great support nowadays. The team is active and they continue to update the platform.
Pros: I tested a lot of different tools but went with Dashly. I see a lot of potential but the product is already great as it is. The livechat is great and Dashly's puts a strong focus on leads. There are various templates provided to ease the setup process.
Cons: The UI/UX is not bad but I am a sucker for "pretty" UI/UX so I am hoping for an update/overhaul eventually. I would also like to see more features and functions for the email campaigns.
Live chat tool for your website that does not let your site speed performance down
Reviewed on 26/10/2019
Muhammad I.
Pros: The first impression when I use Dashly is this live chat tool does not let your site speed performance down. The speed of a load of this tool is really fast when you put it on your site. Other Pros that I know are much-much more but what I also really like about Dashly, this tool can trigger auto message chat or pop-up for a done event that the customer did on your website. Ex: your customer has bought for a product on your site so Dashly can track it and can give auto gratitude for your customer. This is cool right...
Cons: The small con is on the support. You need to be patient because of time differential but the support is still amazing.
Great service
Reviewed on 20/04/2019
Verified Reviewer
Comments:
Used the service for e-commerce. The results were very pleasing. For the first month, sales grew by 43%.
Service is easy to work, convenient analytics, excellent support, a lot of training materials. Good job guys.
Pros: Everything was great. Easy to use the software.
Cons: Did not find any negative sides, besides some of the features.
