--- description: Learn more about Zoho Mail price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoho Mail Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Email Management Software](/directory/30553/email-management/software) > [Zoho Mail](/software/174694/zoho-mail) # Zoho Mail Canonical: https://www.capterra.co.nz/software/174694/zoho-mail Page: 1 / 44\ Next: [Next page](https://www.capterra.co.nz/software/174694/zoho-mail?page=2) > Zoho Mail is a secure, encrypted, and enterprise-ready email solution, a suite of apps tailor-made for your organization's needs. > > Verdict: Rated **4.5/5** by 1066 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Zoho Mail? Freelancers, small, medium and large businesses/enterprises ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 1066 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: US$1.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Mail Lite: $1/user/month (5GB per user) or $1.25/user/month (10GB per user) Mail Premium: $4/user/month (50GB per user) Workplace: starts from $3/user/month Plans are billed annually. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Autoresponders - Collaboration Tools - Contact Management - Email Monitoring - Shared Inboxes - Signature Management - Spam Blocker - Whitelisting/Blacklisting ## Integrations (7 total) - Asana - HubSpot CRM - Zapier - Zoho CRM - Zoho Cliq - Zoho Creator - Zoho Projects ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Email Management Software](https://www.capterra.co.nz/directory/30553/email-management/software) ## Related Categories - [Email Management Software](https://www.capterra.co.nz/directory/30553/email-management/software) - [Email Security Software](https://www.capterra.co.nz/directory/31358/email-security/software) - [Email Security Gateway](https://www.capterra.co.nz/directory/32955/secure-email-gateway/software) ## Alternatives 1. [Gmail](https://www.capterra.co.nz/software/202338/gmail) — 4.8/5 (13477 reviews) 2. [Google Workspace](https://www.capterra.co.nz/software/168389/google-workspace) — 4.7/5 (17618 reviews) 3. [Microsoft Outlook](https://www.capterra.co.nz/software/1010311/microsoft-outlook) — 4.5/5 (2481 reviews) 4. [Microsoft 365](https://www.capterra.co.nz/software/58688/microsoft-365) — 4.6/5 (14116 reviews) 5. [Hiver](https://www.capterra.co.nz/software/142975/hiver) — 4.7/5 (148 reviews) ## Reviews ### "Smooth Domain Integration with Strong Security and Smart Email Management" — 5.0/5 > **Elton Takudzwa** | *4 May 2026* | Capital Markets | Recommendation rating: 10.0/10 > > **Pros**: I had a really positive experience with Zoho Mail’s customer support after I lost my login details. I reached out to them and the agent was quick to respond, very patient, and genuinely helpful throughout the process. They guided me step by step, helping me verify my access through the connected domain, and made sure I regained my account securely. What I appreciated most was how clearly they communicated and how they helped me get back to communicating with my customers without much disruption. It made a stressful situation much easier to handle. > > **Cons**: What I liked least about Zoho Mail is how difficult it can be to regain access if you enable two-factor authentication and then lose your login details, especially if you don’t have a domain connected to verify ownership. While it’s clear that their security is very strong and taken seriously, the recovery process can feel quite strict and limiting in such situations, making it challenging to get back into your account > > I was able to connect Zoho Mail to my website’s custom domain, which made it easy to start using a professional email address through my own domain. The inbox is well organized, with clear separation between inbox, notifications, newsletters, and spam, which makes managing messages much more efficient without clutter. I also like the security features, especially the way unauthorized login attempts trigger a pop-up alert that helps block intruders in real time. Overall, it’s quite easy to use, and the built-in spam filtering and phishing detection are strong enough to keep most unwanted or suspicious emails out of sight, which adds a good level of trust and safety to everyday use. ----- ### "Excellent value and stability for daily communication" — 5.0/5 > **Albert** | *8 January 2026* | Arts & Crafts | Recommendation rating: 10.0/10 > > **Pros**: Zoho Mail offers an excellent balance between simplicity and professional features. The interface is clean, fast and distraction‑free, the spam filtering works very well, and the customization options allow me to adapt the inbox to my workflow. I also appreciate the strong security and threat detection, which gives me confidence in daily communication. > > **Cons**: The only area that could be improved is the response time of customer support during peak hours. However, when they do reply, the assistance is helpful and clear. > > My overall experience with Zoho Mail has been very positive. It delivers a stable, ad‑free and professional email environment at an excellent price‑to‑value ratio. Setting up a custom domain was straightforward, and the platform works smoothly across devices. Communication is secure, spam is filtered effectively, and the interface remains intuitive even for complex tasks. Zoho Mail is a dependable choice for freelancers, artists and small businesses who want a clean, secure and efficient email solution. ----- ### "Zoho is mediocre at best" — 2.0/5 > **Shauna** | *7 July 2025* | Accounting | Recommendation rating: 5.0/10 > > **Pros**: the organization is nice and i like the way the words are readable the way it is displayed. You can set up multiple email inboxes to come in and it allows it to be separated out as opposed to mixed with other inboxes > > **Cons**: synching was a pain. if their server goes down (and it did multiple times) your emails will not flood in. If your email is on another type of server you can log in online and access your inbox but then you will need to wait for it to sync once it is back up > > Overall it was pretty decent it is mostly just the parts when their server goes down and wont flood in. You dont get a warning either so you think you have no emails until someone says they sent you an email and you check or all of a sudden you have multiple emails flooding in ----- ### "Zoho mail review" — 5.0/5 > **Fakhriddin** | *8 April 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The great free plan, fast and awesome support and also \`Zoho\` is the best of the products, cause of a lot of saas services. I'm working with mail.zoho service and it's one of the best email SaaS services I've ever worked with. Also I will pay special attention to security. It's on another level. Very flexible 2FA, security warnings, on api using ip check, spam filtering and etc. > > **Cons**: There was no any bad experience with this platform. So, in this part there is nothing to say a lot . And also domain setup was very easy with testing, and guides were very detailed. But fishing detection I have not experience. > > Moved organization mail management to zoho mail and used aliases, added other users for each staff of our company and using smtp \& rest api for sending emails. Also system could recognize all spams. ----- ### "Free Forever plan hits the spot" — 5.0/5 > **Gabriel** | *30 December 2025* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Their Free Forever plan is excellent for freelancers and small-scale businesses who need a free mail host, configured with an existing custom domain. They offer quite a few features (mail - with all the features you'd find in GMail or other big providers, calendar, to do lists / task boards etc.) > > **Cons**: I had some minor issues when setting up and initially configuring my domain, but after changing/customizing some settings, everything works as expected now. > > Very satisfied with the quality of the service and the features they provide at the very low cost of free. ----- Page: 1 / 44\ Next: [Next page](https://www.capterra.co.nz/software/174694/zoho-mail?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/174694/zoho-mail) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data