--- description: Learn more about MailTag price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: MailTag Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Email Tracking Software](/directory/31325/email-tracking/software) > [MailTag](/software/174528/mailtag) # MailTag Canonical: https://www.capterra.co.nz/software/174528/mailtag Page: 1 / 2\ Next: [Next page](https://www.capterra.co.nz/software/174528/mailtag?page=2) > MailTag is a Chrome extension that provides email productivity features like tracking, scheduling, signatures, and automation. > > Verdict: Rated **3.7/5** by 20 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses MailTag? For sales teams, entrepreneurs, small businesses, freelancers ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.7/5** | 20 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 2.9/5 | Based on overall reviews | | Value for Money | 3.2/5 | Based on overall reviews | | Features | 3.5/5 | Based on overall reviews | | Recommendation percentage | 50% | (5/10 Likelihood to recommend) | ## About the vendor - **Company**: MailTag - **Location**: manhasset, US - **Founded**: 2018 ## Commercial Context - **Starting Price**: US$12.99 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: MailTag offers both monthly and annual plans. - **Target Audience**: 2–10 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Event Triggered Actions - Team Management ## Support Options - 24/7 (Live rep) - Chat ## Category - [Email Tracking Software](https://www.capterra.co.nz/directory/31325/email-tracking/software) ## Alternatives 1. [MailReach](https://www.capterra.co.nz/software/1013592/mailreach) — 5.0/5 (24 reviews) 2. [DidTheyReadIt](https://www.capterra.co.nz/software/1016977/didtheyreadit) — 1.0/5 (1 reviews) 3. [Thunderbird Outlook Converter](https://www.capterra.co.nz/software/178655/thunderbird-outlook-converter) — 4.5/5 (29 reviews) 4. [Catch Letter](https://www.capterra.co.nz/software/179144/catch-letter) — 5.0/5 (23 reviews) ## Reviews ### "An excellent (hidden) weapon" — 5.0/5 > **Aidan** | *24 September 2019* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: Mailtag, first and foremost, does what it's supposed to do: tells you when people have opened your mail. For me, as a business owner (and effectively our lead salesperson) that's an invaluable asset – a hidden weapon that so many aren't even aware of. This is easy to set up, safe to run, and gives me amazing additional insight about buyer habits. It also lets me follow up at opportune moments (or, on my more distracted days, reply to someone I'd forgotten about JUST before they send me a follow-up or reminder email... though the less said about that, the better\!) > > **Cons**: It's well documented that this product has had issues in the past – but now that it's under new ownership, these seem to have been put to bed. As it's not connected to any CRM system, it's not quite as well positioned to drive growth in other areas of the business. This will be easily remedied, I'm sure. > > Easy to set up, easy to use, constantly working away for me in the background providing invaluable information to help my sales and operations. ----- ### "Good Service but Lacking in Value" — 4.0/5 > **Bryce** | *9 October 2019* | Entertainment | Recommendation rating: 3.0/10 > > **Pros**: The service is easy to use and very user friendly. It integrates well with the Gmail interface and provides good options for notifications. It is able to integrate with a CRM or like service through the BCC method. > > **Cons**: The price for me seems to be on the steep side especially in regards to the services that are offered. Now that Gmail allows for scheduling of emails directly through it's own service, the value of this product drops. You now receive the ability to track email opens, attachment clicks, and the CRM or like service integration, but for the me the real value was the ability to schedule emails and that now becomes free through Gmail directly. Also, you need to pay for a subscription for each Gmail instead of being able to use the service on multiple accounts and I was not able to find a tiered price based on number of accounts where additional accounts would be able to receive the service at a cheaper price. > > The service was fine for the first few months and provided value but now that Gmail has introduced email scheduling as a built in service, Mailtag seems to me to lose the value I was willing to pay the list price for. ----- ### "Cannot Cancel, No Customer Support" — 1.0/5 > **Kyle** | *27 April 2019* | Marketing & Advertising | Recommendation rating: 0.0/10 > > **Pros**: Worked for a few months then stopped tracking the email sends. > > **Cons**: Extension stopped working. Reached out to customer support about 10 times, with emails to prove it. They NEVER REPLY. What's worse is they do not have an option on their website to unsubscribe. The only way is to file a dispute with your bank and go through that. How can ANY company treat the people that keep them in business in such a way. I was truly shocked by their lack of response, especially when they leave no way to cancel whatsoever. They are Hostage taking criminals. Nothing more. > > They NEVER REPLY. What's worse is they do not have an option on their website to unsubscribe. The only way is to file a dispute with your bank and go through that. How can ANY company treat the people that keep them in business in such a way. I was truly shocked by their lack of response, especially when they leave no way to cancel whatsoever. They are Hostage taking criminals. Nothing more. ----- ### "MailTag is a very useful Software when it comes to Email Tracking. It works seamlessly in my case." — 5.0/5 > **Ron Elius** | *11 April 2018* > > **Pros**: MailTag has a FREE Feature, that feature alone is a BONUS point for me. If you're asking yourself if this Software is right for you, MailTag got you covered, you can always try their Free Service and if it's not right for you, well you don't really need a cancellation plan because it's already FREE. Testing their Free Service works out really well. For instance, if you're a Marketer or a Salesperson or any kind of Job that needs to send Emails to your Prospects or Customers, the moment you send your Email can worry you\! Because you don't know if your Prospects or Customers open your Email. MailTag has these powerful features that will solve your problem at FREE Plan: 1. Unlimited Email Tracking - Awesome feature. Never worry about if your Prospects or Customers open your Email. 2. Real-time desktop push notifications - Whenever your Prospects or Customers opens your Email, MailTag will send you in a Real-time notification. Nice relief\! 3. Link-click Tracking - CTR is very important to measure because when your Emails has certain CTAs chances are they are converting. MailTag can track these important details. 4. 3 Ping Sequences for the Free Service - Your Prospects or Customers did not Open your Email? You can always schedule a Follow-Up Sequence with MailTag, in that way Business Relationship is always Fresh\! 5. Paid Plan is very affordable\! 6. And Many more Awesome Features for Email Tracking. > > **Cons**: The Cons for MailTag is you cannot review the Emails that you've Sent and the Open Rates for the previous month. But MailTag covers these metrics on their affordable Paid Plans. ----- ### "I think they are out of business" — 4.0/5 > **Kelly** | *2 December 2022* | Automotive | Recommendation rating: 5.0/10 > > **Pros**: I did like how easy the app was to use and it was very helpful to know your emails were opened and not stuck in the spam folder. > > **Cons**: Lack of customer service and communication. > > The extension stopped working on both emails and despite several attempts to access the site online, emails to the company and even using the chat feature I was unable to contact anyone and get a response to my queries. It appears the company no longer exists. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.nz/software/174528/mailtag?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/174528/mailtag) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data