---
description: Learn more about Telnyx Suite price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Telnyx Suite Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/30940/voip/software) > [Telnyx Suite](/software/173804/telnyx)

# Telnyx Suite

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> Telnyx is a global connectivity platform that provides carrier-grade services on a private, cloud-agnostic IP network.
> 
> Verdict: Rated **4.8/5** by 195 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Telnyx Suite?

As an internationally licensed carrier, Telnyx powers secure, high-fidelity connectivity while democratizing worldwide access to real-time communications over the internet.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 195 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Telnyx
- **Founded**: 2009

## Commercial Context

- **Starting Price**: US$1.00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Voice:-&#10;Inbound DIDs: $1 per number, $0.0075 per minute, $12.00 per channel per month&#10;Inbound toll-free number: $1.00 per toll-free number, $0.015 per toll-free minute&#10;Outbound calling: $0.009 per minute&#10;&#10;SMS:-&#10;Long code: $0.0025 per outbound message, Free per inbound message&#10;Contact Telnyx for other pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop)
- **Supported Languages**: English
- **Available Countries**: Albania, Andorra, Australia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, China, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany and 41 more

## Features

- Access Controls/Permissions
- Alerts/Notifications
- Audio/Video Conferencing
- Automated Routing
- Call Centre Management
- Call Recording
- Call Routing
- Call Tracking
- Caller ID
- Chat/Messaging
- Communication Management
- IVR
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Reporting & Statistics
- SIP Trunking
- VoIP

## Integrations (12 total)

- 3CX
- Asterisk
- Grandstream Wave
- HoduCC
- HoduPBX
- Linphone
- Third Lane
- UltraSMSScript
- VICIdial
- Vodia PBX
- Zoiper
- zenphi

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [VoIP Software](https://www.capterra.co.nz/directory/30940/voip/software)

## Related Categories

- [VoIP Software](https://www.capterra.co.nz/directory/30940/voip/software)
- [Cloud Communication Platforms](https://www.capterra.co.nz/directory/31362/cloud-communication-platform/software)
- [Authentication Software](https://www.capterra.co.nz/directory/31218/authentication/software)
- [SMS Marketing Software](https://www.capterra.co.nz/directory/30842/sms-marketing/software)
- [IoT Software](https://www.capterra.co.nz/directory/31016/iot/software)

## Alternatives

1. [VoIP.ms](https://www.capterra.co.nz/software/203084/voip-ms) — 4.8/5 (698 reviews)
2. [Nextiva](https://www.capterra.co.nz/software/175788/nextiva) — 4.6/5 (916 reviews)
3. [Microsoft Teams](https://www.capterra.co.nz/software/168668/microsoft-teams) — 4.5/5 (11026 reviews)
4. [Wildix](https://www.capterra.co.nz/software/218251/wildix) — 4.7/5 (209 reviews)
5. [Zoom Workplace](https://www.capterra.co.nz/software/144037/zoom-video-conferencing) — 4.6/5 (14585 reviews)

## Reviews

### "Reliable and secure platform with an easy-to-use interface" — 5.0/5

> **William** | *10 September 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The platform is very intuitive and easy to use. After verification, setting up numbers and configuring call forwarding was straightforward. I also value the security and compliance measures, which make the service very reliable for business use.
> 
> **Cons**: The verification process required some extra steps at the beginning, but in the end it proved to be a positive aspect, since it shows that Telnyx takes security and compliance seriously.
> 
> My overall experience with Telnyx Suite has been excellent. The service is stable, the interface is user-friendly, and support was responsive when needed. It gave us a secure and professional way to manage business communications and integrate with WhatsApp for patient confirmations.

-----

### "Telnyx Delivers Powerful Voice & Messaging at the Right Price" — 5.0/5

> **Nicholas** | *9 July 2025* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Telnyx Suite offers powerful SIP trunking and messaging APIs with excellent uptime and scalability. The pricing is significantly more affordable than Twilio, and their customer support is knowledgeable and responsive. We especially like the ability to provision and manage multiple numbers quickly and the call routing flexibility.
> 
> **Cons**: Some features require a deeper technical background, which might be a barrier for non-developers to get started.
> 
> Our experience with Telnyx Suite has been excellent. We integrated their voice and messaging services into our outreach systems, allowing us to automate and scale efficiently. Their support team was very helpful during onboarding, and the documentation is strong. We’ve experienced consistent call quality and reliability, and Telnyx has become a core part of our communication infrastructure.

-----

### "Voice Ai Agent" — 3.0/5

> **Verified Reviewer** | *13 January 2026* | Renewables & Environment | Recommendation rating: 5.0/10
> 
> **Pros**: They offer phone numbers of my country what is crucial to make business in my country, to create a AI Voice Agent with a local number. Other provider offers, usually, phone numbers in USA and Canada for AI Voice Agent
> 
> **Cons**: It is too hard to buy a phone number. I am still trying and have not suceeed. I am waiting an answer and it takes time. This is a little bit disappointing.
> 
> It is too hard to buy a phone number. I am still trying and have not succeed. I am waiting an answer and it takes time. This is a little bit disappointing. I want to configure a Voice Agent. I guess for big companies that will not be an issue.

-----

### "Dependable platform, which helps me in app testing" — 5.0/5

> **Serhii** | *18 January 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: The platform is very clean and easy to navigate. I can buy US phone numbers instantly whenever I need to test a new application. The SMS delivery and voice calls are always clear and work without bugs.
> 
> **Cons**: The payment system was a little confusing when I returned after a long pause. I had an error with my debit card and PayPal, so I had to contact the help desk to fix it.
> 
> I have been a client since 2023. I use it essentially for Quality Assurance work. Even though I only use it occasionally, the service is dependable. The best part was the customer support; they resolved my billing ticket quickly so I could get back to work.

-----

### "Good quality for money, amazing debug tools for developers." — 5.0/5

> **Verified Reviewer** | *12 January 2026* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: After using other VoIP application providers, Telnyx impresses me as they are more affordable, offer good call quality, and provide excellent SIP debugging tools. I was struggling with integrating an external SIP server, and their SIP debugging tools directly from the dashboard helped me see the step-by-step of the call flow.
> 
> **Cons**: Their account onboarding time does take a while, which is kinda of understandable as they need a human to review, but after that, things work smoothly.

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## Links

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