A2X

Cool Software To Track Amazon Marketplace Sales

Comments: Excellent. Solved a few annoying issues we had and sped up some reporting internally.

Pros:

Amazon Support is the bee's knees if you ever need it. This software speeds up a process and gives you ore time to deal with other tasks. That time savings alone is enough to justify the cost for our company. The integrations are top notch.

Cons:

The price, I can't use it for my personal side gigs as I wouldn't be able to justify the cost due to low sales volume via Amazon channel, it's more of a niche channel for me, compared to, say, eBay. Great for high-volume business use, in that case the price is pretty much negligible.

Great Integration Software for Amazon FBA sellers

Comments: A2X helps solve the issue of getting the Amazon settlement information correctly into Quick Books Online with ease as an Amazon 3rd party seller.

Pros:

It is easy to navigate the process of the export of Amazon settlement reports and the import into Quickbooks online. The information has been accurate.

Cons:

Nothing, it serves its purpose. I have not had any issues with software.

Alternatives Considered: Entriwise

Reasons for Choosing A2X: A2X reported the Information from Amazon in an easier to figure out fashion.

Switched From: Entriwise

Reasons for Switching to A2X: Ease of understanding imported information and it is user friendly.

Amazing software, the most disorganised customer service and onboarding ever experienced

Comments: The staff are all friendly but utterly disorganised and contradicting. The software looks like it will be amazing if we can finally get it set up and working

Pros:

The software seems to have absolutely everything thought of and built in. All the concerns I could possibly have about the software have been thought of and addressed very well

Cons:

The onboarding has actually been horrendous. Getting simple questions answered has taken days or a week. The videos are impossible to understand. The support calls are rarely in my timezone. I cut my Mother's Day lunch short to attend an online meeting only to have the A2X person cancel as I was about to log on. The different reps give contradicting instructions. The onboarding has taken many many weeks and has held up our bank recs and government reporting as we can't finalise set up.

Expensive for what it does !

Comments: Had a lot of issues initially​ getting it set up correctly to handle zero-rated sales and disappointed I needed an additional license for the US when the product is already expensive for what it does.

Pros:

Easier than importing and exporting using spreadsheets

Cons:

Expensive for what it does and the subscription is limited to 5 market places which does not allow you to do Europe​ and US.

A Must Have

Comments: Customer service have been consistent and on hand from enquiry to set up and beyond with any questions we have had.

Pros:

-ease of use -VAT consolidation -cross platform integration -customer service

Cons:

-time taken to set up was a bit lengthy (but worth it) -be great to include a stock tracking integration