---
description: Learn more about Docketwise price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Docketwise Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Legal Case Management Software](/directory/20040/legal-case-management/software) > [Docketwise](/software/172490/docketwise)

# Docketwise

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> 8am DocketWise is the \#1 rated immigration software and case management for immigration lawyers.
> 
> Verdict: Rated **4.8/5** by 99 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Docketwise?

Immigration Attorneys&#10;Immigration Firms&#10;Immigration Paralegals

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 99 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: 8am
- **Location**: Austin, US

## Commercial Context

- **Starting Price**: US$90.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: 8am Docketwise offers a free 7-day trial. Paid subscription plans start at $69 per month. All Docketwise plans include unlimited cases, contacts, forms, and free friendly phone, chat, and email support.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: Arabic, Chinese, English, French, Hindi, Portuguese, Russian, Spanish
- **Available Countries**: United States

## Features

- Autonomous Task Execution
- Billing & Invoicing
- CRM
- Calendar Management
- Case Notes
- Client Management
- Client Portal
- Communication Management
- Conflict Management
- Contract/License Management
- Document Generation
- Document Management
- Expense Tracking
- Legal Case Management
- Task Management
- Third-Party Integrations
- Time Tracking
- Trust Accounting
- Workflow Management

## Integrations (8 total)

- 8am LawPay
- Clio
- Gmail
- Google Calendar
- Legalboards
- Microsoft Outlook
- PracticePanther Legal Software
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Legal Case Management Software](https://www.capterra.co.nz/directory/20040/legal-case-management/software)

## Related Categories

- [Legal Case Management Software](https://www.capterra.co.nz/directory/20040/legal-case-management/software)
- [AI Legal Workflow Automation](https://www.capterra.co.nz/directory/34795/ai-legal-workflow-automation/software)
- [Law Practice Management Software](https://www.capterra.co.nz/directory/20038/law-practice-management/software)
- [AI Legal Assistant](https://www.capterra.co.nz/directory/34762/ai-legal-assistant/software)

## Alternatives

1. [Clio](https://www.capterra.co.nz/software/105428/clio) — 4.7/5 (1750 reviews)
2. [LEAP](https://www.capterra.co.nz/software/147413/leap) — 4.3/5 (547 reviews)
3. [Neos](https://www.capterra.co.nz/software/58931/neos) — 4.3/5 (204 reviews)
4. [8am MyCase](https://www.capterra.co.nz/software/115613/mycase) — 4.6/5 (807 reviews)
5. [8am CasePeer](https://www.capterra.co.nz/software/156217/casepeer) — 4.8/5 (217 reviews)

## Reviews

### "Terrible Service" — 1.0/5

> **Marigloria** | *1 May 2025* | Law Practice | Recommendation rating: 0.0/10
> 
> **Pros**: Nothing. They did not offered any training or how to use the software.
> 
> **Cons**: Everything. They just charge their fees and don’t care about costumer service. They charge it annually and refuse to give not even a prorated refund.
> 
> Awful. I contacted them since I was looking for an alternative for my legal office. They charge me a year of service and did not received a call from them for training. I called to cancel and they charged me another year without offering a refund. I could only use it once in a year and couldn’t submit any forms.

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### "Indispensable Tool" — 5.0/5

> **Ray** | *18 May 2025* | Law Practice | Recommendation rating: 10.0/10
> 
> **Pros**: As an immigration attorney, this is an indispensable tool for handling my case load efficiently.
> 
> **Cons**: There are no drawbacks to using the service.
> 
> This program has made it easy for me to handle large case loads which would have been impossible otherwise.

-----

### "All in one platform" — 5.0/5

> **Verified Reviewer** | *1 September 2026* | Legal Services | Recommendation rating: 9.0/10
> 
> **Pros**: What I like most about Docketwise is that it’s easy to use and easy to insert client details. It’s also easy to upload files to each client’s profile, and most importantly, I can track a case online. Over the years I’ve been using it, they’ve added new features to the system. There are more features to explore so I will learn to use them and facilitate my work. I think it’s worth the money.
> 
> **Cons**: Well, I’ve found that sometimes when I’m filling in a form, not all the information is carried over, so I’ve had to fill it in again in another application. I’d also like to change the font in the messages I send to customers, but I can’t.
> 
> I like using Docketwise because it allows me to upload files, send messages to clients and fill in forms easily, all on a single platform. Also, and very important is to track my client's cases online, so I'm aware of what is going on with the case. I know there are more features I haven’t explored yet, but I’m learning as I progress.

-----

### "Great help" — 5.0/5

> **Maria Fernanda** | *30 September 2026* | Law Practice | Recommendation rating: 9.0/10
> 
> **Pros**: I really appreciate how easy it is to create and customize questionnaires without having to manually enter all the information. The ability to leave notes and comments for clients when I need clarification on their answers is extremely helpful and improves communication throughout the process. The app also helps streamline case preparation by making workflows faster and more efficient, allowing clients to complete tasks more independently. Overall, it significantly increases productivity and helps make the immigration process more organized, autonomous, and effective.
> 
> **Cons**: One area that could be improved is the client search functionality. I often find it difficult to locate a client record when the name was entered incorrectly or differently than expected. It would be very helpful to have additional search options, such as searching by phone number, email address, Alien Number (A-Number), or even by a related family member's information. These enhancements would make it much easier to quickly find records and improve overall efficiency when managing cases.

-----

### "Helpful and Efficient" — 5.0/5

> **Maria** | *18 August 2026* | Law Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Docketwise keeps client information, immigration forms, documents, deadlines, and case notes organized in one convenient place. It also makes preparing forms and communicating with clients much more efficient.
> 
> **Cons**: The system occasionally creates or identifies duplicate client profiles, and the merging feature can be confusing because both profiles do not always appear as options. Some features also take time to learn.
> 
> Overall, Docketwise has been very helpful in managing immigration cases and client information. I use it regularly to prepare forms, upload documents, review case details, and keep track of client matters. The platform saves time and helps our office stay organized. Although there are occasional technical issues and some features could be more intuitive, it is a valuable case-management tool for an immigration law firm.

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