---
description: Learn more about SpiderOak price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: SpiderOak Pricing, Reviews & Features - Capterra New Zealand 2026
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Breadcrumb: [Home](/) > [Business Continuity Software](/directory/30206/business-continuity/software) > [SpiderOak](/software/171886/groups)

# SpiderOak

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> Multiple user and device backup solution with centralized management console that automates the administration part of backups.
> 
> Verdict: Rated **4.1/5** by 10 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses SpiderOak?

Small to midsize space technology companies and government agencies operating satellites and other space systems.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.1/5** | 10 Reviews |
| Ease of Use | 3.8/5 | Based on overall reviews |
| Customer Support | 3.6/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 3.6/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: SpiderOak
- **Location**: Mission, US

## Commercial Context

- **Starting Price**: US$10.00
- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: $10/month or $100 year per 100GB storage. Discounts for Students and Open License program for institutions and corporations.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, China, India, United Kingdom, United States

## Features

- Backup Scheduling
- Encryption
- Incremental Backup
- Secure Data Storage

## Support Options

- FAQs/Forum
- Knowledge Base

## Category

- [Business Continuity Software](https://www.capterra.co.nz/directory/30206/business-continuity/software)

## Related Categories

- [Business Continuity Software](https://www.capterra.co.nz/directory/30206/business-continuity/software)
- [Backup Software](https://www.capterra.co.nz/directory/31076/backup/software)
- [Virtualization Software](https://www.capterra.co.nz/directory/30618/virtualization/software)
- [Server Management Software](https://www.capterra.co.nz/directory/10019/server-management/software)

## Alternatives

1. [NinjaOne](https://www.capterra.co.nz/software/165889/ninjaone) — 4.7/5 (282 reviews)
2. [OpenText Cloudally Backup for Microsoft 365](https://www.capterra.co.nz/software/155742/cloudally) — 4.7/5 (94 reviews)
3. [Cove Data Protection](https://www.capterra.co.nz/software/163343/backup-and-recovery) — 4.7/5 (217 reviews)
4. [Carbonite](https://www.capterra.co.nz/software/131526/carbonite) — 4.3/5 (172 reviews)
5. [Backblaze Computer Backup](https://www.capterra.co.nz/software/1058598/backblaze-computer-backup) — 4.3/5 (4 reviews)

## Reviews

### "Very easy to setup and start back ups to the cloud" — 4.0/5

> **Brandon** | *15 February 2018* | Recommendation rating: 9.0/10
> 
> **Pros**: It is very easy to navigate and setup only specific directories, files and folders on any device you want to have backed up to the cloud safely and without any further user action.
> 
> **Cons**: You have to install on every device you want to backup and it takes quite awhile on the initial software install since it scans everything you currently have backing up on all other devices before the installation is complete.
> 
> We know our files and directories that we don't want to lose are safely backed up and retrievable at any time on any device if needed.  It is especially helpful to have this cloud based with all the ransom ware out there.

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### "SpiderOak: A Reliable Solid Secure Backup Service" — 4.0/5

> **Roger** | *13 October 2022* | Writing & Editing | Recommendation rating: 8.0/10
> 
> **Pros**: The excellent privacy features help make this a premier backup service for businesses. Also that my account allows an unlimited number of computers also provides the benefit of ensuring all data is backed up, everywhere. I can even go back to an earlier version of a specific file, in case there's an issue with a recent file version. Another particular "win" with this software, is that I'm able to adjust folder sync options, to better match my business needs. The application works well, is well designed, and in my opinion, very intuitive.
> 
> **Cons**: Some things I'd like to see added, is bringing back the mobile app - I appreciate most might not get as much use out of it, but would be nice to see. Regardless this software backups up all files, with privacy, and does it well\!
> 
> Another thing with this software that makes it so valuable is to simply set it up one time, it it just keeps working. It's reliable. There has been the odd time where I've needed to access the backup for one file, as well as a complete restore. It's never let me down. Will the initial price seemed a bit high to me, I quickly realized that the ability to add multiple computers made it very worthwhile. In two words: Reliable, solid. I'd recommend SpiderOak.

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### "A backup solution which is now a bit behind" — 3.0/5

> **Jens Olaf** | *22 September 2022* | Internet | Recommendation rating: 4.0/10
> 
> **Pros**: The value for money aspect was the best for SpiderOak One a couple of years ago: I was able to secure a promo offer for unlimited cloud spacefor just 149 USD/yr. Unbeatable back then.

And of course the zero knowledge technology ...
> 
> **Cons**: The UI is outdated and the whole managing of the backup is extremely cumbersome.
> 
> For a couple of years it was a satisfying cloud backup solution. And the support was always very friendly and helpful. But when I ran into difficult problems with the integrity of my backups when I added a new device, it was just too time-consuming.

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### "Spider Oak" — 5.0/5

> **Muhammad Akash** | *24 June 2022* | Writing & Editing | Recommendation rating: 9.0/10
> 
> **Pros**: It is very good as it provides strong privacy features
It supports an unlimited number of computers per count.
Provide 21 day free trial.
> 
> **Cons**: Its free version is not available.
It does not provide a mobile app for its users.
> 
> It was awesome.

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### "SpiderOak: An Easy to use software" — 5.0/5

> **Ayomide** | *14 September 2022* | Design | Recommendation rating: 9.0/10
> 
> **Pros**: The fact it stores my data safely and accurately is the most attractive quality I can give to SpiderOak.
> 
> **Cons**: I feel a number should be dropped to be able to reach out to due to some glitches that may occur. 
I have waited for over 15 days to get a reply.
> 
> In my organization, SpiderOak has helped us safely arrange our documents based on categories and it makes work easier for we the employees.

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## Links

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| en-AU | <https://www.capterra.com.au/software/171886/groups> |
| en-CA | <https://www.capterra.ca/software/171886/groups> |
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