---
description: Learn more about IDrive price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: IDrive Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Business Continuity Software](/directory/30206/business-continuity/software) > [IDrive](/software/171884/idrive)

# IDrive

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> Protects all your devices, Cloud Applications Data including Office 365, Google Workspace. Also includes S3 Compatible Object Storage
> 
> Verdict: Rated **4.6/5** by 1200 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses IDrive?

Consumer, SMB, Enterprise

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 1200 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: IDrive
- **Location**: Calabasas, US

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Access Controls/Permissions
- Automatic Backup
- Backup Log
- Backup Scheduling
- Backup and Recovery
- Bare-Metal Restore
- Cloud Backup
- Collaboration Tools
- Compression
- Continuous Backup
- Data Storage Management
- Disaster Recovery
- Document Storage
- Encryption
- File Transfer
- Incremental Backup
- Mobile Access
- Multi-Device Support
- Policy Management
- Search/Filter
- Secure Data Storage

## Integrations (1 total)

- Synology Drive

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Business Continuity Software](https://www.capterra.co.nz/directory/30206/business-continuity/software)

## Related Categories

- [Business Continuity Software](https://www.capterra.co.nz/directory/30206/business-continuity/software)
- [Backup Software](https://www.capterra.co.nz/directory/31076/backup/software)
- [Server Backup Software](https://www.capterra.co.nz/directory/31098/server-backup/software)
- [File Sharing Software](https://www.capterra.co.nz/directory/30909/file-sharing/software)
- [Cloud Storage Software](https://www.capterra.co.nz/directory/31310/cloud-storage/software)

## Alternatives

1. [Salesforce Backup](https://www.capterra.co.nz/software/1034020/salesforce-backup) — 4.8/5 (80 reviews)
2. [Cove Data Protection](https://www.capterra.co.nz/software/163343/backup-and-recovery) — 4.7/5 (217 reviews)
3. [NAKIVO Backup & Replication](https://www.capterra.co.nz/software/161328/nakivo) — 4.8/5 (457 reviews)
4. [OpenText Cloudally Backup for Microsoft 365](https://www.capterra.co.nz/software/155742/cloudally) — 4.7/5 (94 reviews)
5. [Macrium Reflect Workstation](https://www.capterra.co.nz/software/160544/macrium-reflect) — 4.8/5 (123 reviews)

## Reviews

### "iDrive: A feature-packed gem that makes backing up a breeze" — 4.0/5

> **✅ Eric** | *23 January 2025* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Once configured, backing up with iDrive is easy.&#10;I find the interface intuitive and easy to navigate.
> 
> **Cons**: The paid plans may feel complex due to multiple tiers with varying features.
> 
> Setting up backups is straightforward, the interface is easy to navigate, and everything works seamlessly.

-----

### "IDRIVE is great" — 4.0/5

> **Jamie** | *5 December 2025* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to set and forget, with a very clear user interface that makes it simple to see what is being backed up and when. Once the initial backup is finished it quietly runs in the background without hogging resources, and email notifications give peace of mind that everything is being protected properly.
> 
> **Cons**: The main frustration is that Google Photos cannot be backed up directly, so the photos need to be downloaded to the PC first and then included in the backup set. This extra manual step makes the process a bit clunky, especially when managing a large photo library, even though the rest of the backup works smoothly and reliably.
> 
> Overall the experience with IDrive has been very positive, especially considering how affordable the service is for the amount of storage provided. Once configured, it has delivered consistent backups without issues, and the combination of scheduling, versioning and notifications makes it feel like excellent value for the price.

-----

### "Avoid at all costs – Unethical billing and 'shadow' charges" — 1.0/5

> **Verified Reviewer** | *1 April 2026* | Aviation & Aerospace | Recommendation rating: 0.0/10
> 
> **Pros**: The initial setup was straightforward and the interface is relatively easy to navigate for basic backups. However, any positive experience has been completely overshadowed by their current billing practices.
> 
> **Cons**: The lack of transparency regarding billing and plan changes is unacceptable. I was successfully billed my monthly rate of $11.84 on March 26, 2026, only to have an unauthorized charge of $118.41 taken from my bank the very next day for a 'Yearly' plan I never requested. Additionally, the cancellation process includes 'scare tactics,' claiming files will be 'permanently deleted' immediately upon ending auto-renewal. Their official 'Transaction Summary' doesn't even account for the large sum they actually withdrew from my bank, which is a massive discrepancy.
> 
> My experience has turned into a financial nightmare. I have been double-charged—once for my agreed monthly service and again for a full year without my consent. This is predatory and unethical. I am currently evaluating legal options to recover the unauthorized funds and will never use this service again. I strongly advise others to monitor their bank statements closely if they use this company.

-----

### "Great storage capaciy." — 5.0/5

> **Sunaina** | *21 February 2025* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: Love that this has a disaster recovery option, as living in Houston we have a lot of power outages, hurricanes and times when the city shuts down. I also like that this have an unlimited storage capacity.
> 
> **Cons**: I wish the encryptions were different based on the field of use.
> 
> I really enjoy it and think it's a practical storage software. I do wish it had more encryption features for healthcare documentation.

-----

### "Great product. It's cost effective and easy to use and best of all for backups - RELIABLE\!" — 4.0/5

> **Darren** | *17 February 2025* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: It's very attractively priced and is easy to use.&#10;It runs great overnight to back up a large collections of
> 
> **Cons**: I've had it generate one or two backup errors over time. It's not always easy to figure out what caused the issue.
> 
> It's awesome. I had no difficulty setting it up and it runs seamlessly in the background.

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## Links

- [View on Capterra](https://www.capterra.co.nz/software/171884/idrive)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/171884/idrive> |
| de-AT | <https://www.capterra.at/software/171884/idrive> |
| de-CH | <https://www.capterra.ch/software/171884/idrive> |
| en | <https://www.capterra.com/p/171884/IDrive/> |
| en-AE | <https://www.capterra.ae/software/171884/idrive> |
| en-AU | <https://www.capterra.com.au/software/171884/idrive> |
| en-CA | <https://www.capterra.ca/software/171884/idrive> |
| en-GB | <https://www.capterra.co.uk/software/171884/idrive> |
| en-IE | <https://www.capterra.ie/software/171884/idrive> |
| en-IL | <https://www.capterra.co.il/software/171884/idrive> |
| en-IN | <https://www.capterra.in/software/171884/idrive> |
| en-NZ | <https://www.capterra.co.nz/software/171884/idrive> |
| en-SG | <https://www.capterra.com.sg/software/171884/idrive> |
| en-ZA | <https://www.capterra.co.za/software/171884/idrive> |
| es | <https://www.capterra.es/software/171884/idrive> |
| es-AR | <https://www.capterra.com.ar/software/171884/idrive> |
| es-CL | <https://www.capterra.cl/software/171884/idrive> |
| es-CO | <https://www.capterra.co/software/171884/idrive> |
| es-CR | <https://www.capterra.co.cr/software/171884/idrive> |
| es-DO | <https://www.capterra.do/software/171884/idrive> |
| es-EC | <https://www.capterra.ec/software/171884/idrive> |
| es-MX | <https://www.capterra.mx/software/171884/idrive> |
| es-PA | <https://www.capterra.com.pa/software/171884/idrive> |
| es-PE | <https://www.capterra.pe/software/171884/idrive> |
| fr | <https://www.capterra.fr/software/171884/idrive> |
| fr-BE | <https://fr.capterra.be/software/171884/idrive> |
| fr-CA | <https://fr.capterra.ca/software/171884/idrive> |
| fr-LU | <https://www.capterra.lu/software/171884/idrive> |
| it | <https://www.capterra.it/software/171884/idrive> |
| nl | <https://www.capterra.nl/software/171884/idrive> |
| nl-BE | <https://www.capterra.be/software/171884/idrive> |
| pt | <https://www.capterra.com.br/software/171884/idrive> |
| pt-PT | <https://www.capterra.pt/software/171884/idrive> |

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