--- description: Learn more about CommunitySuite price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CommunitySuite Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Fund Accounting Software](/directory/30114/fund-accounting/software) > [CommunitySuite](/software/171719/communitysuite) # CommunitySuite Canonical: https://www.capterra.co.nz/software/171719/communitysuite Page: 1 / 3\ Next: [Next page](https://www.capterra.co.nz/software/171719/communitysuite?page=2) > An integrated software solution designed for Community Foundations. Built by a company you can trust, at a fair and reasonable price. > > Verdict: Rated **4.8/5** by 41 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses CommunitySuite? CommunitySuite is a truly integrated software solution built exclusively for community foundations who wish to provide a positive donor experience, from donation to fund management. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 41 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Foundant - **Location**: Bozeman, US - **Founded**: 2006 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Contact Foundant Technologies for pricing details - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Accounts Payable - Accounts Receivable - Bank Reconciliation - Budgeting/Forecasting - Contact Management - Donation Tracking - Donor Management - Email Marketing - Event Management - Financial Management - Financial Reporting - Grant Management - Mobile Access - Online Giving - Payment Processing - Pledge Management - Receipt Management - Recurring Giving - Registration Management ## Integrations (2 total) - Constant Contact - Stripe ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Fund Accounting Software](https://www.capterra.co.nz/directory/30114/fund-accounting/software) ## Related Categories - [Fund Accounting Software](https://www.capterra.co.nz/directory/30114/fund-accounting/software) - [Donation Management Software](https://www.capterra.co.nz/directory/30548/donation-management/software) - [CRM Software for Nonprofits](https://www.capterra.co.nz/directory/31515/nonprofit-crm/software) ## Alternatives 1. [ExpensePlus](https://www.capterra.co.nz/software/182216/expenseplus) — 5.0/5 (29 reviews) 2. [Sage Intacct](https://www.capterra.co.nz/software/76/intacct) — 4.3/5 (717 reviews) 3. [Aplos](https://www.capterra.co.nz/software/118759/aplos-accounting) — 4.4/5 (188 reviews) 4. [Realm](https://www.capterra.co.nz/software/146265/realm) — 4.4/5 (273 reviews) 5. [Eleven](https://www.capterra.co.nz/software/1024724/eleven) — 4.9/5 (122 reviews) ## Reviews ### "You Put "Community" in Community Suite\!" — 5.0/5 > **Andrea** | *23 April 2026* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: I appreciate the fact that the development of CSuite software is a collaboration between Foundant and the client. Customer support is great, too\! > > **Cons**: When little uodates in functionaluty are made that are not significant enough to make it to a new releases webinar, it would be nice to have some warning. > > I am very satisfied. O erall, it's easy tonuse and I can get the data that I need in a timely manner. ----- ### "Excellent Software and Customer Service\!\!" — 5.0/5 > **Zach** | *16 March 2026* | Philanthropy | Recommendation rating: 10.0/10 > > **Pros**: I have used several ERP systems, but Foundant's CommunitySuite is by far the most user friendly that I have used. We use the software for our non-profit and foundation business. The AP, AR, and financial reporting features are fantastic. For example, when working with either AR or AP you it is so easy to process "vouchers" or "donations" and later unpost them if you notice a mistake. The previous system I used before Community Suite was a pain to unpost and correct entries. In addition, the trial balance and custom built reports are very useful for daily or monthly reporting. > > **Cons**: The biggest criticism I would have would be related to looking up donors. There are times you do not know how someone's name was input in a system but have the address of the person. It would be nice to be able to search by address. A smaller criticism relates to posting pledges. There is no way to unpost a pledge once it is input. Quite an annoying issue. > > Overall, our experience with CommunitySuite has been positive. It has helped us streamline all the different organizations we operate under a single software system. Prior to Community Suite we had to use two different systems, which complicated everything. In addition, Foundant's support team is fantastic. They are always ready to help and are knowledgeable when you do reach out. ----- ### "Strong financial management, but significant usability and CRM limitations" — 2.0/5 > **Verified Reviewer** | *29 September 2026* | Nonprofit Organisation Management | Recommendation rating: 3.0/10 > > **Pros**: CommunitySuite's financial management and fund-accounting capabilities are strong. That is the part of the product I would feel most confident recommending, which is based on the good reviews I get from my co-workers who handle the financials and prefer this system over those previously used, and not my personal experience. Other than that, the only pro for me is that their chat can quickly connect you to a human who is helpful. > > **Cons**: From a marketing, communications, reporting, and profile-management perspective, the product often lacks intuitive design. The terminology and navigation are inconsistent, and routine tasks frequently require users to understand how CommunitySuite happens to organize information rather than following an intuitive workflow. For example, campaign-related reporting may use “event” terminology rather than campaign terminology. In custom reports, instead of an intuitive field such as “Campaign Name,” you may encounter something like “Event Date ID.” Many of the titles and relationships between fields don't make obvious sense without already understanding the underlying structure of the system. The same problem occurs with navigation. I recently needed to find files associated with a grant. Searching for the grant name didn't get me there, and neither did looking at the fund it came from. I eventually learned that I needed to click “History” in a separate area of the profile. Donor information, meanwhile, is accessed through a “Donor” section within the main profile area. Similar information is organized differently depending on the type of profile you're viewing. Data management is another concern. Imports can be risky because improperly matched fields can overwrite existing information rather than simply leaving existing data intact. There are also workflow quirks that make it difficult to trust what the system is going to do. For example, changing an address can give you the option to update that address across other profiles using it. In my experience, selecting that option results in nothing happening. Campaign setup has similar limitations. The campaign type you select determines what information you can record. For example, you can record attendance for an event, but a marketing campaign doesn't provide the same ability to indicate whether a communication was received. If mail is returned, there isn't an intuitive way to record that against the campaign, so you may have to structure the campaign as an event simply to capture the information you need. Search is also limited. Only certain fields are searchable; for example, an email address can be searched, but the description associated with that email cannot. The third-party integrations are another significant weakness. The Mailchimp integration is limited and primarily works in one direction. It sends email information to Mailchimp but does not provide data from other profile fields such as name and phone. If someone signs up for a mailing list through a website or Mailchimp form, staff have to manually add that person to CommunitySuite. Changes made through Mailchimp do not flow back into CommunitySuite. When I looked for a workaround, Mailchimp suggested Zapier. However, that would require a custom API, additional cost from CommunitySuite, and someone capable of manually coding the connection. I have not found clear evidence that this would work for my use case, and CommunitySuite indicated that they had no record of this type of connection being successfully implemented. Even the Help Lab documentation doesn't always resolve these issues. I frequently find myself needing to use the chat function to clarify how something works. None of these issues is necessarily catastrophic by itself. The problem is the cumulative effect. Staff spend time figuring out where information lives, deciphering terminology, checking whether an action actually worked, manually maintaining information between systems, and developing workarounds. I don't work in CommunitySuite constantly, but when I do, I regularly encounter these kinds of snags. > > My co-workers who handle the financial aspects of our organization consistently say how big of an improvement it is to be using Community Suite instead of the previous platforms they used. However, my experience with the rest of the platform has been considerably less positive. The CRM, marketing, communications, reporting, search, data imports, profile management, and integrations are less than satisfying. I have specific examples included in my list of cons. For organizations evaluating CommunitySuite, the financial functionality may be a compelling reason to consider the system, but I would recommend spending significant time testing the areas that staff will use day to day: particularly the CRM, marketing and communications tools, reporting, search, data management, and integrations. The financial system may work well for your organization, but I highly recommend you make sure to understand what the rest of your staff will be working with every day before you commit. ----- ### "It's a frustrating system that is missing so much compared to other options." — 2.0/5 > **Hank** | *10 July 2018* | Nonprofit Organisation Management | Recommendation rating: 0.0/10 > > **Pros**: It is cloud-based. Unlimited Users. The accounting system seems to work, though I am not an accountant so who knows. > > **Cons**: Donation pages are not customizable or user-friendly. There is no way to track the source of donations (even though the description says donation tracking). If you want to track ROI on your website, ads or communications, you can't. There's no integration with ANY other software(other than Stripe). They do not verify users by email address, so you constantly have to be on top of duplicate accounts from donations. The ticketing system is barebones and difficult to set up. There's no custom reporting. ----- ### "Real Time Money Management for Nonprofits" — 5.0/5 > **Laura** | *18 October 2023* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: I love all the data you can accumulate and process in Csuite. The reports are easy to create, they look nice and they are accurate. You can rely on them for new donors, investors and auditors. > > **Cons**: That they use Stripe as a processor. It is hard to get reports out of and takes a larger fee than our other processor. > > I love that it integrates so well with the GLM and the SLM (Grant and Scholarship Management platforms) and that our accountant can send us the data reports we need instantaneously. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.co.nz/software/171719/communitysuite?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/171719/communitysuite) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data