---
description: Learn more about Loyal DMS price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Loyal DMS Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Document Generation Software](/directory/31576/document-generation/software) > [Loyal DMS](/software/171135/loyal-dms)

# Loyal DMS

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> Document management software that helps manage all documents within an organization from their creation.
> 
> Verdict: Rated **4.1/5** by 63 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Loyal DMS?

Our clients include a wide variety of industries, in sectors as diverse as food, pharmaceuticals or energy, and located across the entire Latin American region.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.1/5** | 63 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Loyal Solutions
- **Founded**: 1995

## Commercial Context

- **Starting Price**: US$400.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: 5 license pack
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Available Countries**: Argentina, Brazil, Chile, Peru

## Features

- Access Controls/Permissions
- Alerts/Notifications
- Audit Management
- Collaboration Tools
- Complaint Management
- Compliance Management
- Compliance Tracking
- Corrective and Preventive Actions (CAPA)
- Document Classification
- Document Coding & Control
- Document Management
- Document Storage
- Electronic Signature
- File Conversion
- Full Text Search
- Internal Controls Management
- Risk Management
- Version Control

## Support Options

- Email/Help Desk
- Chat

## Category

- [Document Generation Software](https://www.capterra.co.nz/directory/31576/document-generation/software)

## Related Categories

- [Document Generation Software](https://www.capterra.co.nz/directory/31576/document-generation/software)
- [Document Control Software](https://www.capterra.co.nz/directory/31197/document-control/software)
- [Document Management Software](https://www.capterra.co.nz/directory/30063/document-management/software)
- [Quality Management Software](https://www.capterra.co.nz/directory/30099/quality-management/software)
- [Compliance Software](https://www.capterra.co.nz/directory/30110/compliance/software)

## Alternatives

1. [Google Docs](https://www.capterra.co.nz/software/160756/google-docs) — 4.7/5 (28798 reviews)
2. [Google Drive](https://www.capterra.co.nz/software/161425/drive) — 4.8/5 (28427 reviews)
3. [Google Workspace](https://www.capterra.co.nz/software/168389/google-workspace) — 4.7/5 (17483 reviews)
4. [MasterControl Quality Excellence](https://www.capterra.co.nz/software/148577/mastercontrol) — 4.5/5 (526 reviews)
5. [OneDrive](https://www.capterra.co.nz/software/161304/onedrive) — 4.5/5 (12623 reviews)

## Reviews

### "Ótima ferramenta para gestão de documentação" — 5.0/5

> **Maria Eduarda** | *21 June 2024* | Paper & Forest Products | Recommendation rating: 10.0/10
> 
> **Pros**: É uma ótima ferramenta para gestão e melhoria contínua dos documentos utilizados na empresa. Facilita muito o controle de versões dos documentos. Fácil utilização.
> 
> **Cons**: A ferramenta de pesquisa é um pouco complicada de ser otuilizada, mas também funciona de maneira satisfatória.

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### "Mi experiencia con Loyal en un laboratorio de análisis clínicos" — 4.0/5

> **Karina** | *17 May 2024* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: Hace 10 años que lo utilizo para gestión de la calidad, principalmente el módulo QMS. Es sólido, confiable, y la nueva versión Loyal 6 es más amigable para el usuario final. 
También le encontramos mucha utilidad para la comunicación unidireccional con el cliente, es decir, poder informarle en tiempo real algún requisito del laboratorio.
Los tableros para visualizar los distintos formularios son muy útiles y versátiles.
> 
> **Cons**: La desventaja que le encuentro es la curva de aprendizaje para que el usuario final pueda sacarle provecho. Si bien es amigable no es del todo intuitivo, sin embargo la empresa tiene muchos tutoriales cortos y bien hechos para salvar este tema, además del soporte de la mesa de ayuda que responde rapidisimo para resolver dudas y problemas.
> 
> Mi experiencia global es muy buena, me siento cómoda tanto con la aplicación como con las personas de la empresa Loyal que nos asiste cada vez que necesitamos.
Loyal y yo nos adaptamos mutuamente, y siempre me encuentro pensando que proceso más puedo incorporar a Loyal para que nos facilite la gestión diaria tanto a nosotros como a los clientes internos y externos.

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### "Cumple su función, buen producto en general." — 4.0/5

> **Julián** | *13 May 2024* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: Tiene un nivel alto de customización, incluyendo la creación de tableros para la gestión documental y la posibilidad de añadir favoritos.
> 
> **Cons**: A veces ese alto nivel de detalle hace que sea complicado acceder a los documentos para algunos usuarios que solo requieren permisos de lectura y desconocen el funcionamiento completo del sistema.
> 
> En general tengo una buena experiencia, al principio fue un poco complejo adentrarse en la dinámica de funcionamiento respecto a las mecánicas del control documental, pero creo que es una herramienta con mucho pontencial. Quizás estaría bueno que exista una interfaz más simple para usuarios que solo requieren acceder a los documentos para su lectura y descarga.

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### "Análisis de software para gestión documental" — 4.0/5

> **Florencia** | *24 May 2024* | Pharmaceuticals | Recommendation rating: 7.0/10
> 
> **Pros**: La posibilidad de crear tableros y exportarlos
> 
> **Cons**: Algunos parámetros son poco intuitivos (como la creación de tableros)
> 
> Su uso diario me ha resultado bueno en términos generales como sistema de gestión documental

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### "Avaliação Loyal - DMS" — 5.0/5

> **Roger** | *21 June 2024* | Paper & Forest Products | Recommendation rating: 10.0/10
> 
> **Pros**: Facilidade de utilização, ótimo para gerenciamento de documentos e ocorrências.
> 
> **Cons**: Geralmente o sistema cai em pouco tempo de inatividade, ou falha nas pesquisas devido bugs do sistema.

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## Links

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