--- description: Learn more about ScriptRunner for Jira price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ScriptRunner for Jira Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Issue Tracking Software](/directory/30675/issue-tracking/software) > [ScriptRunner for Jira](/software/170097/scriptrunner-for-jira) # ScriptRunner for Jira Canonical: https://www.capterra.co.nz/software/170097/scriptrunner-for-jira > ScriptRunner for Jira is the ultimate, all-in-one tool to extend, automate and customise your Jira deployment. > > Verdict: Rated **5.0/5** by 4 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ScriptRunner for Jira? Any company that works with Jira ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 4 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ARUK Global Ltd - **Location**: London, UK - **Founded**: 2005 ## Commercial Context - **Starting Price**: US$10.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: ScriptRunner for Jira is available across nine pricing plans, outlined below. It also offers a free trial. 10 users: $10 (perpetual licence) 20 users: $25 (perpetual licence) 50 users: $100 (perpetual licence) 250 users: $750 (perpetual licence) 500 users: $1,250 (perpetual licence) 2000 users: $3,300 (perpetual licence) 10,000 users: $9,500 (perpetual licence) 10,000 + users: $14,000 (perpetual licence) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Albania, Andorra, Australia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece and 37 more ## Features - Alerts/Escalation - Assignment Management - Issue Auditing - Prioritisation - Reporting & Statistics - Task Management ## Integrations (5 total) - Jira - Salesforce Platform - Trello - Twitter/X - xMatters ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Issue Tracking Software](https://www.capterra.co.nz/directory/30675/issue-tracking/software) ## Related Categories - [Issue Tracking Software](https://www.capterra.co.nz/directory/30675/issue-tracking/software) - [Agile Project Management Software](https://www.capterra.co.nz/directory/31556/agile-project-management-tools/software) ## Alternatives 1. [JIRA Service Management](https://www.capterra.co.nz/software/138769/jira-service-management) — 4.5/5 (763 reviews) 2. [Zendesk Suite](https://www.capterra.co.nz/software/164283/zendesk) — 4.4/5 (4072 reviews) 3. [Zoho Projects](https://www.capterra.co.nz/software/169455/zoho-projects) — 4.5/5 (856 reviews) 4. [Jira](https://www.capterra.co.nz/software/19319/jira) — 4.4/5 (15312 reviews) 5. [GitHub](https://www.capterra.co.nz/software/129067/github) — 4.8/5 (6155 reviews) ## Reviews ### "Must have plugin for your Jira instance" — 5.0/5 > **Verified Reviewer** | *10 November 2021* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Workflow automation, automates notification, custom endpoints, custom fields. > > **Cons**: External database connectivity is missing, upgrades sometimes breaks scripts probably needs to be tested for backward compatibility, a bit expensive plugin as compared to others > > ScriptRunner is a must have plugin for any Jira instance you create since it helps to automate so many functionalities in Jira workflows. ----- ### "Powerful tool" — 5.0/5 > **Inayat** | *4 August 2023* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: Scriptrunner is great for extending Jira functionality. We mostly create behaviors and scripted fields to enhance the user experience and collect data points. Also, the packaged JQL functions are very powerful when querying Jira. > > **Cons**: Online documentation seems outdated sometimes, especially with scriptrunner knowledge base being separated from Adaptavist knowledge base. Community forums help out. > > It's been very helpful, and users are impressed by the features it delivers. ----- ### "Great for custom fields for Jira" — 5.0/5 > **David** | *26 February 2023* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: This is great for making custom fields in Jira, among other things, and the documentation is very good. > > **Cons**: The integration with Jira is fine and I don't see how it could be improved, other than perhaps by field ID value suggestions with descriptions of said fields. If you like Groovy, you'll like this. ----- ### "Great tool for Enhance issues search" — 5.0/5 > **Verified Reviewer** | *3 June 2022* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: There are many functions available in the JQL search. This helps us to filter the tasks much better way. The best part is the script updates the filter after a given time. > > **Cons**: The Enhance search filter query can't be shared to people. The resulting filter that is generated by the ScriptRunner can only be shared. Hence, a person who wrote the advanced JQL search query can only edit it. > > It is a great tool and a must have to increase productivity, communicating the outcomes in efficient way. ## Links - [View on Capterra](https://www.capterra.co.nz/software/170097/scriptrunner-for-jira) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data