Who Uses This Software?

We serve race organizers with participant counts of all sizes.

Average Ratings

134 reviews
  • Overall 4.7/5
  • Ease of Use 4.6/5
  • Customer Service 4.9/5
  • Features 4.6/5
  • Value for Money 4.7/5

Product Details

  • Pricing Details The software is free for you. We charge your participants $1.25 + 4.97%
  • Free Version Yes
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
  • Support 24/7 (Live Rep)
    Business Hours
    Online

Vendor Details

  • Race Entry
  • http://www.raceentry.com
  • Founded 2012

About Race Entry

Free race registration software with proven marketing tools like fundraising, volunteer management, and race merchandise software.

Race Entry Features

  • Attendee Tracking
  • Badge Management
  • Calendar Management
  • Class Registration
  • Contact Management
  • Custom Forms
  • Event Registration
  • Group Registration
  • Marketing Management
  • Online Registration
  • Onsite Registration
  • Payment Processing
  • Refund Processing
  • Self Check-in
  • Surveys & Feedback

Race Entry Most Helpful Reviews

Best service

Reviewed on 7/09/2018
Gavin M.
Director
Events Services, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: There are many registration platforms with very similar capabilities, what sets race entry apart is their customer service.
Their ease of reporting especially comparing trends over multiple years is very nice and I really like the ability to create cross event discount groups that is not available on most other platforms.

Cons: They need to add a way to upload offline entrants in bulk. Their staff will do it for you but this could be streamlined.

Vendor Response

by Race Entry on 13/09/2018

Gavin-

Thanks for the great review, and for using Race Entry.

Race Entry ease of use

Reviewed on 4/09/2018
Derek L.
Senior Product Manager
Renewables & Environment, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5/5
Ease of Use
4/5
Features & Functionality
5/5
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Race Entry is very easy to use. It is extremely easy to use year over year, I love the fact that i can just copy last years race entry, registration and marketing pages and just update them to this years information. The graphs that they have that show timelines from previous years of when people signed up are very helpful in our e-mail marketing campaigns.

Cons: It was not as intuitive the first year i used it, there were too many options that were not spelled out clearly, but after just a little practice it became very easy to use. I am glad that I had a Sales/Customer Service person who walked me though all the features the first year.

Vendor Response

by Race Entry on 7/09/2018

Thanks for the feedback. We are thinking of making some tutorial videos, but this of course will never replace our stellar customer service team.

Race Entry

Reviewed on 4/09/2018
Craig S.
Executive Director/Co-founder
Fund-Raising, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Experience has been amazing. In particular customer support has been exceptional from day one, as he even answered a late night text message on the eve of our race.

Pros: It just makes everything about the race so much easier to handle. Being able to use promo codes at various levels is a huge plus for us when working with our sponsorship packages. Being able to copy a race from one year to the next is also very convenient since very few things change for our race.

Cons: Haven’t found any issues. Some of the formatting on the registration page with background colors can look bad sometimes though.

Vendor Response

by Race Entry on 7/09/2018

Craig- Thank you for the feedback and the kind review. I would love to know what issues you had with the colors on your form to see if we can help resolve that for you. If you have a moment reach out to your rep, or contact [email protected]

Krispy Kreme Challenge RaceEntry

Reviewed on 5/09/2018
Maddie M.
Race Director
Events Services, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
3/5
Overall
3/5
Ease of Use
4/5
Features & Functionality
5/5
Customer Support
3/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: RaceEntry has been an asset for registering participants for our race and our representative has been extremely helpful and supportive.

Pros: Our representative is extremely helpful with setting everything up and answering our questions.

Cons: The platform is slightly difficult to use. Our organization has a large number of members and sometimes it can be difficult to teach everyone how to use the website.

Vendor Response

by Race Entry on 7/09/2018

Maddie-

I am glad to hear that you have had good customer service from Jared. I would love to know some more of the specifics that made the software difficult to use for your large team. If you have a free moment please drop us a line at: [email protected] or you can reach out to Jared. We always want to improve your experience with us.

Race Entry

Reviewed on 4/09/2018
Shawn L.
Commercial Business Development
Nonprofit Organisation Management, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
3/5
Ease of Use
2/5
Features & Functionality
5/5
Customer Support
3/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: The customer service is the best. It’s also easy to duplicate our events.

Cons: - not user friendly
- needs a face lift that is more 2018
- features to add multiple admins so you don’t have to add in every event.
- make the registration options more flashy

Vendor Response

by Race Entry on 7/09/2018

Shawn-

Thank you for the feedback. I don't know if you have put all your events into a company yet, but if you create a company in the software you can add a new user to every single race all at the same time. I would love to know what some of your specific thoughts about the design are. If you have a free moment please pass some of this feedback along to your rep, or to the support team at: [email protected]
Thanks for your business!

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