Who Uses Xero?

All small and medium sized businesses and accounting & bookkeeping practices.

What Is Xero?

Award-winning online accounting software designed for small business owners and accountants. Available on any computer or mobile device with an internet connection. Business finances and cashflow are updated in real time. Imports transactions from bank accounts. Unlimited user logins. Integrates with over 1,000 3rd-party business applications. Supports multiple currencies. Data is accessible through a single ledger, allowing accountants and clients to collaborate around finances.

Xero Details

Xero

http://www.xero.com

Founded 1966

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Xero pricing overview

See pricing plans

Xero does not have a free version but does offer a free trial. Xero paid version starts at $27.50/month.


Starting Price

$27.50/month See pricing details

Free Version

No

Free Trial

Xero deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

Xero Features

  • API
  • Access Controls/Permissions
  • Accounting
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Automatic Billing
  • Bank Reconciliation
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CPA Firms
  • Compliance Management
  • Credit Card Processing
  • Document Storage
  • Expense Claims
  • Expense Tracking
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For Government
  • Fund Accounting
  • General Ledger
  • Income & Balance Sheet
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Mobile Access
  • Multi-Currency
  • Multi-Location
  • Nonprofits
  • Order Management
  • Payroll Management
  • Project Accounting
  • Project Management
  • Projections
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Receipt Management
  • Recurring/Subscription Billing
  • Reminders
  • Sales Tax Management
  • Status Tracking
  • Tax Management
  • Third Party Integrations
  • Workflow Management

View full list of Accounting Software

  • 1099 Preparation
  • ACH Payment Processing
  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Bank Reconciliation
  • Billing & Invoicing
  • Cash Flow Management
  • Cash Management
  • Check Writing
  • Compliance Management
  • Configurable Workflow
  • Customisable Reports
  • Data Extraction
  • Data Import/Export
  • Document Management
  • Document Storage
  • Duplicate Payment Alert
  • ERP
  • Electronic Funds Transfer
  • Electronic Payments
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Fraud Detection
  • General Ledger
  • Inventory Management
  • Invoice Management
  • Invoice Processing
  • Mobile Access
  • Multi-Currency
  • PO Reconciliation
  • Purchase Order Management
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Recurring Payments
  • Reporting & Statistics
  • Reporting/Analytics
  • Status Tracking
  • Supplier Management
  • Third Party Integrations
  • Vendor Management
  • Workflow Management

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  • ACH Payment Processing
  • API
  • Account Reconciliation
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Bank Reconciliation
  • Billing & Invoicing
  • Cash Flow Management
  • Cash Management
  • Check Processing
  • Collections Management
  • Contact Database
  • Credit Card Processing
  • Customer Statements
  • Customisable Reports
  • Customisable Templates
  • Data Import/Export
  • Discount Management
  • Document Management
  • Electronic Payments
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Forecasting
  • General Ledger
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Multi-Currency
  • Online Payments
  • Order Management
  • Overpayment Processing
  • Partial Payments
  • Profit/Loss Statement
  • Purchase Order Management
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Receivables Ledger
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Sales Tax Management
  • Third Party Integrations
  • Workflow Management

View full list of Accounts Receivable Software

  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Approval Process Control
  • Approval Workflow
  • Audit Trail
  • Billing & Invoicing
  • Client Management
  • Client Portal
  • Configurable Workflow
  • Credit Card Processing
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Document Templates
  • Due Date Tracking
  • Electronic Payments
  • Email Management
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • For Accountants
  • For CPA Firms
  • Invoice Management
  • Invoice Processing
  • Messaging
  • Multi-Currency
  • Online Payments
  • Progress Tracking
  • Project Management
  • Project Time Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Secure Data Storage
  • Staff Management
  • Status Tracking
  • Task Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timer
  • Workflow Management

View full list of Actuarial Software

  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Billing & Invoicing
  • Billing Portal
  • Client Portal
  • Contact Database
  • Contingency Billing
  • Credit Card Processing
  • Customisable Branding
  • Customisable Invoices
  • Customisable Reports
  • Customisable Templates
  • Document Management
  • Document Storage
  • Dunning Management
  • Electronic Payments
  • Email Management
  • Estimating
  • Expense Tracking
  • Financial Management
  • Hourly Billing
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Project Billing
  • Projections
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Sales Tax Management
  • Tax Calculation
  • Third Party Integrations
  • Time & Expense Tracking
  • Timesheet Management
  • Workflow Management

View full list of Billing and Invoicing Software

  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Accounting
  • Accounting Integration
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  • Accounts Receivable
  • Activity Dashboard
  • Bank Reconciliation
  • Billing & Invoicing
  • Bookkeeping Services Integration
  • Budgeting/Forecasting
  • Cash Flow Management
  • Cash Management
  • Categorisation/Grouping
  • Collections Management
  • Credit Card Processing
  • Customisable Templates
  • Data Import/Export
  • Document Storage
  • Electronic Payments
  • Estimating
  • Expense Claims
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Fixed Asset Management
  • General Ledger
  • Income & Balance Sheet
  • Invoice Management
  • Invoice Processing
  • Mobile Access
  • Multi-Currency
  • Payroll Management
  • Profit/Loss Statement
  • Purchase Order Management
  • Real Time Data
  • Receipt Management
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Revenue Recognition
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  • Tax Management
  • Third Party Integrations
  • Transaction History
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  • Access Controls/Permissions
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  • Accounting Integration
  • Activity Dashboard
  • Ad hoc Reporting
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  • Budget Control
  • Budgeting/Forecasting
  • Cash Flow Management
  • Cash Management
  • Chart of accounts
  • Collaboration Tools
  • Consolidation/Roll-Up
  • Customisable Reports
  • Dashboard Creation
  • Data Import/Export
  • Data Visualisation
  • Drag & Drop
  • Expense Management
  • Financial Analysis
  • Financial Management
  • Forecasting
  • General Ledger
  • Income & Balance Sheet
  • Invoice Management
  • Multi-Company
  • Multi-Currency
  • Multi-Department/Project
  • Planning Tools
  • Profit/Loss Statement
  • Projections
  • Purchase Order Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Forecasting
  • Scenario Planning
  • Self-Service Reporting
  • Strategic Planning
  • Third Party Integrations
  • Version Control
  • Visual Analytics
  • Workflow Management

View full list of Business Budgeting Software

  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Bank Reconciliation
  • Buy-Here-Pay-Here
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  • Collections Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer History
  • Customisable Reports
  • Data Import/Export
  • Document Management
  • Electronic Payments
  • Expense Management
  • Financial Analysis
  • Financial Management
  • Financing Management
  • General Ledger
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Lease-Here-Pay-Here
  • Mobile Access
  • Multi-Currency
  • Multi-Location
  • Order Management
  • Parts Management
  • Payroll Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Recurring/Subscription Billing
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Management
  • Sales Orders
  • Sales Tax Management
  • Service Department
  • Stock Management
  • Third Party Integrations

View full list of Car Dealer Accounting Software

  • ACH Payment Processing
  • API
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Asset Tracking
  • Attendance Management
  • Bank Reconciliation
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Cash Flow Management
  • Cash Management
  • Check Printing
  • Compliance Management
  • Credit Card Processing
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Data Import/Export
  • Donation Management
  • Electronic Payments
  • Event Management
  • Event Scheduling
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • For Religious Organizations
  • Fund Accounting
  • General Ledger
  • Invoice Management
  • Invoice Processing
  • Membership Management
  • Mobile Access
  • Multi-Currency
  • Payroll Management
  • Purchase Order Management
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Sales Tax Management
  • Third Party Integrations
  • Time & Expense Tracking
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  • Volunteer Management

View full list of Church Accounting Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Archiving & Retention
  • Assessment Management
  • Audit Management
  • Audit Trail
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Controls Audit
  • Corrective and Preventive Actions (CAPA)
  • Customisable Reports
  • Customisable Templates
  • Data Visualisation
  • Document Management
  • Document Storage
  • Environmental Compliance
  • FDA Compliance
  • Forms Management
  • HIPAA Compliant
  • ISO Compliance
  • Incident Management
  • Monitoring
  • Multi-Language
  • OSHA Compliance
  • Policy Management
  • Process/Workflow Automation
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Risk Management
  • Role-Based Permissions
  • Sarbanes-Oxley Compliance
  • Security Auditing
  • Surveys & Feedback
  • Task Management
  • Template Management
  • Third Party Integrations
  • Training Management
  • Version Control
  • Workflow Management

View full list of Compliance Software

  • API
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Audit Trail
  • Bid Management
  • Billing & Invoicing
  • Budget Control
  • Budgeting/Forecasting
  • Cash Management
  • Construction Breakdowns
  • Contract/License Management
  • Customisable Reports
  • Customisable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Equipment Tracking
  • Estimating
  • Financial Analysis
  • Financial Management
  • Forecasting
  • General Ledger
  • Inventory Management
  • Invoice Management
  • Job Costing
  • Job Tracking
  • Mobile Access
  • Multi-Currency
  • Multiple Projects
  • Overrun Reporting
  • Payroll Management
  • Project Accounting
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Purchase Order Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Recurring/Subscription Billing
  • Reporting & Statistics
  • Subcontractor Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Timesheet Management

View full list of Construction Accounting Software

  • API
  • Account Reconciliation
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Budgeting/Forecasting
  • Categorisation/Grouping
  • Compliance Management
  • Configurable Workflow
  • Corporate Card
  • Credit Card Management
  • Currency Conversion
  • Customisable Reports
  • Customizable Fields
  • Data Import/Export
  • ERP
  • Electronic Payments
  • Expense Claims
  • Expense Tracking
  • Financial Analysis
  • Fraud Detection
  • Invoice Management
  • Invoice Processing
  • Mileage Tracking
  • Mobile Access
  • Mobile Receipt Upload
  • Multi-Currency
  • Policy Management
  • Projections
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Single Sign On
  • Spend Analysis
  • Spend Control
  • Third Party Integrations
  • Time & Expense Tracking
  • Timesheet Management
  • Workflow Management

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  • API
  • Accounting
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Asset Management
  • Audit Trail
  • Bank Reconciliation
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CRM
  • Cash Flow Management
  • Cash Management
  • Charting
  • Check Printing
  • Collaboration Tools
  • Compliance Management
  • Customisable Reports
  • Customisable Templates
  • Donation Tracking
  • Donor Management
  • Electronic Payments
  • Expense Claims
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • General Ledger
  • Income & Balance Sheet
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Mobile Access
  • Monitoring
  • Multi-Currency
  • Partnership Accounting
  • Payroll Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Recurring/Subscription Billing
  • Reporting & Statistics
  • Third Party Integrations
  • Time & Expense Tracking

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  • Accounting Integration
  • Activity Dashboard
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  • Billing & Invoicing
  • Cost Tracking
  • Customer Database
  • Customisable Reports
  • Data Synchronisation
  • Forecasting
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimisation
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Kitting
  • Manufacturing Inventory Management
  • Mobile Access
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Order Management
  • Order Tracking
  • Point of Sale (POS)
  • Product Identification
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Sales Orders
  • Sales Reports
  • Search/Filter
  • Shipping Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Third Party Integrations
  • Vendor Managed Inventory
  • Warehouse Management
  • eCommerce Management

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  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Ad hoc Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Amortisation Schedule
  • Asset Management
  • Audit Management
  • Audit Trail
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Capitalisation Reporting
  • Cash Flow Management
  • Compliance Management
  • Configurable Workflow
  • Contact Management
  • Contract/License Management
  • Critical Date Alerts
  • Currency Conversion
  • Customisable Reports
  • Customizable Fields
  • Dashboard Creation
  • Data Import/Export
  • Document Management
  • Document Storage
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Fixed Asset Management
  • For Equipment Leases
  • For Real Estate
  • Forecasting
  • General Ledger
  • Invoice Management
  • Mobile Access
  • Multi-Currency
  • Multi-Location
  • Payment Tracking
  • Portfolio Management
  • Purchase Order Management
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Tax Management
  • Third Party Integrations
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  • Client Portal
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  • Contact Management
  • Credit Card Processing
  • Customer Database
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Document Management
  • Document Storage
  • Document Templates
  • Electronic Payments
  • Email Management
  • Expense Tracking
  • Financial Management
  • General Ledger
  • Invoice Management
  • Invoice Processing
  • Project Time Tracking
  • Real Time Data
  • Reminders
  • Reporting & Statistics
  • SSL Security
  • Search/Filter
  • Summary Reports
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timer
  • Timesheet Management
  • Workflow Management

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  • Access Controls/Permissions
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  • Approval Process Control
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  • Attendance Tracking
  • Benefits Management
  • Calendar Management
  • Check Printing
  • Compensation Management
  • Compliance Management
  • Customisable Reports
  • Data Import/Export
  • Direct Deposit
  • Document Management
  • Document Storage
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Self Service
  • Employee Time Tracking
  • Expense Tracking
  • Leave Tracking
  • Multi-Country
  • Multi-State
  • Payroll Management
  • Payroll Outsourcing
  • Payroll Reporting
  • Performance Management
  • Real Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Self Service Portal
  • Sick Leave Tracking
  • Tax Compliance
  • Third Party Integrations
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • W-2 Preparation
  • Wage Garnishment
  • Workflow Management

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  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Budget Control
  • Budgeting/Forecasting
  • Cataloguing/Categorisation
  • Compliance Management
  • Contract/License Management
  • Customisable Reports
  • Customisable Templates
  • Data Import/Export
  • Expense Tracking
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Multi-Currency
  • Multi-Location
  • Order Management
  • Order Processing
  • Order Tracking
  • Procurement Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Purchasing Reports
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Reporting & Statistics
  • Requisition Management
  • Search/Filter
  • Shipping Management
  • Sourcing Management
  • Spend Analysis
  • Spend Control
  • Spend Management
  • Supplier Management
  • Third Party Integrations
  • User Management
  • Vendor Management
  • Warehouse Management
  • Workflow Management

View full list of Purchasing Software

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Audit Trail
  • Automated Quoting
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Cataloguing/Categorisation
  • Client Portal
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Customer History
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Digital Signature
  • Discount Management
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Estimating
  • Inventory Management
  • Invoice Management
  • Order Management
  • Price / Margin Management
  • Pricing Management
  • Product Catalog
  • Product Configurator
  • Projections
  • Proposal Generation
  • Purchase Order Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Task Management
  • Template Management
  • Third Party Integrations
  • Workflow Management

View full list of Quoting Software

  • ACH Payment Processing
  • API
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
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  • Billing & Invoicing
  • Billing Rate Management
  • CRM
  • Client Portal
  • Contact Database
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customisable Branding
  • Customisable Reports
  • Customizable Fields
  • Dashboard
  • Data Import/Export
  • Deferred Billing
  • Discount Management
  • Dunning Management
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Templates
  • Invoice Management
  • Invoice Processing
  • Mobile Access
  • Multi-Currency
  • Multi-Period Recurring Billing
  • Multiple Payment Options
  • Order Management
  • PCI Compliance
  • Payment Processing
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Refund Management
  • Reminders
  • Reporting & Statistics
  • Revenue Management
  • Revenue Recognition
  • Sales Tax Management
  • Self Service Portal
  • Subscription Management
  • Third Party Integrations
  • Transaction History

View full list of Recurring Billing Software

  • "What If" Scenarios
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Accounting
  • Accounting Integration
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  • Alerts/Notifications
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Bank Reconciliation
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Cash Flow Management
  • Cash Management
  • Compliance Management
  • Consolidation/Roll-Up
  • Customisable Reports
  • Customisable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Visualisation
  • ERP
  • Electronic Payments
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Forecasting
  • General Ledger
  • Income & Balance Sheet
  • Invoice Management
  • Invoice Processing
  • Monitoring
  • Multi-Company
  • Multi-Currency
  • Planning Tools
  • Profit/Loss Statement
  • Projections
  • Purchase Order Management
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Xero Alternatives - Capterra New Zealand 2021

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Xero Reviews

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Overall rating

4.3/5

Average score

Ease of Use 4.2
Customer Service 3.9
Features 4.2
Value for Money 4.2

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Adam H.
CEO
Computer Software, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 3/11/2019

"Absolutely love Xero"

Comments: Xero has allowed us to get a real, detailed view on the financial situation within our company from one place. With a comprehensive setup, it can provide real value from day one.

Pros: Xero has transformed our financial management and provides us with all the real time data we could imagine, and where it lacks, integrations take over. While more "accountancy" friendly than some of the more simple products, once you work with your accountants to get this right, you won't regret it. The detail, features and holistic approach to managing company finances means that we are using this every day and with pleasure.

Cons: The interface is being updated, and it is needed as it is a little old fashioned in its design. That said, it is clean and clear and otherwise we love everything about Xero.

  • Reviewer Source 
  • Reviewed on 3/11/2019
Farhad D.
Director
Marketing & Advertising, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 24/05/2021

"Perfect Accounting Software - Nothing Comes Close"

Comments: Xero changed the face of accounting for our business. It has made accounting work far less painful than it used to be. And the true cloud-based setup makes it so much easier to access from anywhere.

Pros: Ease of use - seriously. Nothing comes close. And trust me, I've tried a number of accounting software and they're all a nightmare to use unless you're an accountant.

Cons: Customer support could be quicker, and phone support would help.

  • Reviewer Source 
  • Reviewed on 24/05/2021
Ryan K.
Partner
Accounting, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    1 /5
  • Ease of Use
    1 /5
  • Features & Functionality
    1 /5
  • Customer Support
    1 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 13/07/2019

"ACCOUNTANT WARNING DO NOT PARTNER - I was 2nd partner in Canada not a smart move heres why!"

Pros: Not much to say here anymore, they pretty much used to be good and totally lost faith.

Cons: As an accounting firm I would be very cautious with using Xero or recommending it to clients. Outside of Xero billing for things that were supposed to be free, which after complaining they claim they will reconcile but I had to threaten with a lawyer to get that reaction. As an accounting firm it is a very risky move to partner with the Xero software platform. As a firm Your clients will know your using Xero and as a result will likely start to follow Xero using social media. When this happen your clients will receive advertisements about other Accounting firms partnered with Xero. The problem isn’t that you will loose your clients, but this makes you look really bad in front of your clients that you are recommending a software that recommends other accountants outside your firm. This actually happened to me in Canada, and the response of the Canadian Xero team was simply that they didn’t intend on these promotions to be received by the clients of my firm. They didn’t care, they didn’t apologize, they didn’t even acknowledge what they did was wrong, it was evident that they prioritized their growth over their existing partners, at least in Canada. Even The Canadian director of Xero comments where limited to telling me ” I understand that you need to make important decisions in the best interest of your firm”. To me this was a clear message that he doesn’t care. As a small business the software was historically leading, recently, many clients are having issues logging in

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 13/07/2019
Leanne M.
MD
Staffing & Recruiting, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    3 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 31/03/2021

"Easy to deploy and use providing you have basic book-keeping knowledge"

Comments: Solid and simple cloud accounting solution that is easy to navigate and customise. Great that our external accountants and legal support can access online as they need. Seems to be continuously evolving and its reassuring to see ongoing development of the product.

Pros: Customisable dashboard is a time saver and ability to customise templates helps with consistency for our company branding. Customisation of user permissions means the bonus of staff being able to enter their own expenses which is a further time saver. Being able to work across multiple currencies now is a plus, albeit I wish we could manually adjust exchange rates being used.

Cons: Many advanced features that are standard for longer established accounting software solutions are available, but as "bolt on" packages, so costs can escalate quickly if you need full "bells and whistles".
Customer service response can be very slow compared to other cloud software providers we use - in the beginning they were responsive for engagement but over time they're clearly pushing all customers towards getting answers from their user community and/or through the Q&A section. I appreciate that customer service probably don't want to be wasting time with queries better addressed by professional book-keepers or accountants, but in our instance, as "advanced users", our customer service queries tend to be related to technical challenges with the product. It would be great of Xero could analyse the types of queries coming from their customers and perhaps have a priority helpline on offer for "low maintenance" subscribers.

  • Reviewer Source 
  • Reviewed on 31/03/2021
Mark S.
Director
Accounting, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 22/04/2021

"Xero"

Comments: Wow. Wow. Wow. I could state this over and over. Compared to other products, this one really excels far beyond any other similar product

Pros: Xero would have to be the absolute lifeline of our business. Each and every product they create is something that saves us time and adds to our bottom line

Cons: There is not much that I could state that I do not like about Xero - if I must state at least one thing, then it will be the difficulty in changing devices for 2FA

  • Reviewer Source 
  • Reviewed on 22/04/2021