--- description: Learn more about Xero price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Xero Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Inventory Management Software](/directory/30006/inventory-management/software) > [Xero](/software/169561/xero) # Xero Canonical: https://www.capterra.co.nz/software/169561/xero Page: 1 / 132\ Next: [Next page](https://www.capterra.co.nz/software/169561/xero?page=2) > Xero is an online accounting software solution for small businesses, sole traders, and accountants in any industry. > > Verdict: Rated **4.4/5** by 3273 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Xero? Xero is an accounting software that caters to small businesses across multiple sectors, such as agriculture, construction, education, healthcare, hospitality, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 3273 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Xero - **Founded**: 2006 ## Commercial Context - **Starting Price**: $3.50 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Starter: $3.50/month Grow: $7.50/month Comprehensive: $9.80/month Ultimate: $11.30/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Hong Kong SAR China, India, Indonesia, Ireland, Malaysia, New Zealand, Philippines, Singapore, South Africa, United Kingdom, United States ## Features - Access Controls/Permissions - Accounting - Accounts Payable - Accounts Receivable - Audit Trail - Bank Reconciliation - Case Management - Client Management - Client Portal - Consolidation/Roll-Up - Customer Statements - Customisable Invoices - Data Import/Export - Delivery Management - Direct Deposit - Due Date Tracking - Dunning Management - Expense Management - Expense Tracking - Financial Analysis - Financial Reporting - Fund Accounting - Income & Balance Sheet - Inventory Control - Inventory Management - Invoice Management - Invoice Processing - Mobile Payments - Monitoring - Order Management - Order Tracking - Payment Collection - Payment Processing - Payroll Management - Payroll Reporting - Profit/Loss Statement - Project Management - Quotes/Estimates - Real-Time Data - Receipt Management - Receivables Ledger - Reimbursement Management - Status Tracking - Task Management - Tax Calculation - Tax Compliance - Time Tracking - Transaction Management - Trust Accounting - W-2 Preparation ... and 51 more features ## Integrations (146 total) - A2X - Accelo - Actionstep - ActiveCollab - Acuity Scheduling - Administrate Training Management - Adobe Commerce - Agile CRM - ApprovalMax - AroFlo - AutoEntry - BigCommerce - BlueFolder - Buildertrend - Capsule ... and 131 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Inventory Management Software](https://www.capterra.co.nz/directory/30006/inventory-management/software) ## Related Categories - [Accounting Software](https://www.capterra.co.nz/directory/1/accounting/software) - [Accounts Payable Software](https://www.capterra.co.nz/directory/30520/accounts-payable/software) - [Accounts Receivable Software](https://www.capterra.co.nz/directory/30521/accounts-receivable/software) - [Construction Accounting Software](https://www.capterra.co.nz/directory/20003/construction-accounting/software) - [Accounting Software for Schools](https://www.capterra.co.nz/directory/20015/school-accounting/software) ## Alternatives 1. [QuickBooks Online](https://www.capterra.co.nz/software/141374/quickbooks-online) — 4.3/5 (8393 reviews) 2. [QuickBooks Online Advanced](https://www.capterra.co.nz/software/189398/quickbooks-online) — 4.4/5 (1037 reviews) 3. [QuickBooks Enterprise](https://www.capterra.co.nz/software/46497/quickbooks-enterprise) — 4.5/5 (20614 reviews) 4. [NetSuite](https://www.capterra.co.nz/software/135757/netsuite) — 4.2/5 (2003 reviews) 5. [QuickBooks Desktop](https://www.capterra.co.nz/software/173879/quickbooks-desktop-pro) — 4.4/5 (2551 reviews) ## Reviews ### "Xero is ok" — 5.0/5 > **Debbie** | *3 January 2026* | Accounting | Recommendation rating: 8.0/10 > > **Pros**: The dashboard is easy to use, the reporting functions work well, and I’m not aware of any bugs or issues. Recording transactions is straightforward, and keeping bank activity up to date is simple. > > **Cons**: It does not offer good value for money compared with competitor products, and customer support is not available by telephone. As a partner, commission opportunities are limited, and payments are taken by direct debit. > > I’m generally happy with Xero. It’s very easy to use and integrates well with other products, though often at an additional cost. Its reporting features are somewhat limited, but they’re sufficient for what I need. ----- ### "Xero - Used to be the best accounting package in the world." — 1.0/5 > **Daryl** | *9 October 2025* | Information Technology & Services | Recommendation rating: 0.0/10 > > **Pros**: Previous to the "new invoicing" interface, the user interface and UX was excellent. Value for money used to be excellent, but then the company floated and started pulling shady moves like removing the expenses module and replacing it with a paid version that had less features and a worse UI. Customer support for fixing things that Xero \*can\* do is pretty good, support for fixing things like bugs, intentionally broken features, and nags/advertising is very very poor. > > **Cons**: The downhill trajectory of the UI and UX. Every change to the UI brings a couple of good things, and a bag of dicks. Changes used to be for the benefit of the user (you know, the one who is actually paying for the product). Now its for the benefit of the shareholders, and most times makes the UX much worse. Advertising plastered on the UI making the book keeper's job harder than it could be. Features that just don't work when they used to work fine (auto assigning the next ID on an imported invoice is a classic example of something that used to work and now doesn't, and has been promised to be fixed but here we are, 6 years later, and it still hasn't been given any developer time and probably wont.) > > I dread every new change they announce. If i could move my companies out of Xero (4 companies and one charity) and onto something that looks like what Xero used to be, i'd do it in a heartbeat. I moved them all off MYOB in about 2008, and it doesn't look like MYOB has improved much since then, and there are no others on the horizon that i know of. Its a sad state of affairs for the future of online accounting packages. I'd describe my time with xero as about ten years of honeymoon where it was the best thing since sliced bread. Xero really lead the world in smart accounting and smart UI. I'd describe the rest of my time since then as miserable, much like an abusive relationship. I dread having to make changes to quotes and invoices because bugs in the UI are so common. Just one example; you add a discount to a line item on a quote, lets say $10, and then realise that you put that discount on the wrong line item, so you delete the discount on that line, and put $10 on the next line item down. Now its correct, so you click save, and it won't save. So you change the discount to a percentage that equals $10 - nope, that doesn't let it save. The error message doesn't help - it just says that there was an error and the quote can't be saved. You check your internet connection - that's fine. Eventually you might just delete the quote and re-create it, and its probably going to work. What you don't know, and Xero is in no mood to let you know (and no intention of fixing this - its been there for ~ a year) is that a discount of "" (an empty field, where you deleted the incorrect discount) will prevent the quote from saving. This is an incredibly simple UI bug to fix, its literally just adding \[if discount\[line\]=''; discount\[line\]=0\] to the code - about 40 characters added, but the a holes managing the xero devs haven't managed to assign someone to that bug for about a year. Their helpdesk are told to inform you that you should just enter "0" instead of pressing delete. This is the kind of moronic bugs that happen all the time in Xero, and its due to one thing only; an insistence on only working on things that look good to attract new users (once you have someone subscribed, they will likely be tied in for at least 12 months by the time they realise the horrors that occur), or improve shareholder value. A good example of this is advertising plastered over the interfaces, especially the invoicing module. Many of us have no intention of using Xero's online payment system - our customers just don't want that, they pay by direct credit, but what used to be a short link is now a large banner advertising "get online payments set up", and now it can't be dismissed. Now there's also a 2-line item in the menu advertising Xero's SMS service - another paid thing that we can't remove even if we have no intention of ever using it. I could go on and on about the abuses, but i'm sure you get the point. ----- ### "Reliable and easy to use" — 4.0/5 > **Bevan** | *22 May 2025* | Construction | Recommendation rating: 8.0/10 > > **Pros**: Xero is a great piece of kit, we use it for payroll general accounting and tracking and paying bills, it also is integrated with our retail and inventory system. One of the best things about Xero is how much software will connect/integrate to it. > > **Cons**: Xero's default inventory component is not really usable for a business with stock, inbound and outbound inventory. If that is part of your use case I would recommend finding another piece of software to integrate with xero. > > Xero does what we need it to do. It is reliable, easy to use, and is one program we don't have to worry about having issues with. ----- ### "Useful way to track your business' performance" — 5.0/5 > **Kieran** | *21 October 2024* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Super easy to track and stay on top of my business financials. > > **Cons**: It can be hard to get help and support, and also to set up new reports. > > Xero has been a useful tool for my business for the past 8+ years, and I use it in conjuction with my accountant to keep track of my business accounts. It's a handy way to code account transactions, and also see how my business is performing. ----- ### "A.Nott Xero Insight" — 5.0/5 > **Alexandra** | *6 November 2024* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: Xero makes it super easy to handle repetitive accounting tasks mainly billing and invoicing. > > **Cons**: Since it suits my needs, I find nothing to dislike as at now. ----- Page: 1 / 132\ Next: [Next page](https://www.capterra.co.nz/software/169561/xero?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/169561/xero) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data