Who Uses Xero?

All small and medium sized businesses and accounting & bookkeeping practices.

What Is Xero?

Award-winning online accounting software designed for small business owners and accountants. Available on any computer or mobile device with an internet connection. Business finances and cashflow are updated in real time. Imports transactions from bank accounts. Unlimited user logins. Integrates with over 600 3rd-party business applications. Supports multiple currencies. Data is accessible through a single ledger, allowing accountants and clients to collaborate around finances.

Xero Details

Xero

http://www.xero.com

Founded 1966

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Xero pricing overview

Xero does not have a free version but does offer a free trial. Xero paid version starts at A$13.50/month.


Starting Price

A$13.50/month

Pricing Details

Starter: $13.5/month Standard: $26/month Premium: $33.5/month

Free Version

No

Free Trial

Xero deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

Xero Features

  • API
  • Access Controls/Permissions
  • Accounting
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Automatic Billing
  • Bank Reconciliation
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CPA Firms
  • Compliance Management
  • Credit Card Processing
  • Document Storage
  • Expense Claims
  • Expense Tracking
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For Government
  • Fund Accounting
  • General Ledger
  • Income & Balance Sheet
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Mobile Access
  • Multi-Currency
  • Multi-Location
  • Nonprofits
  • Order Management
  • Payroll Management
  • Project Accounting
  • Project Management
  • Projections
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Receipt Management
  • Recurring/Subscription Billing
  • Reminders
  • Sales Tax Management
  • Status Tracking
  • Tax Management
  • Third Party Integrations
  • Workflow Management

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  • Accounting Integration
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  • Aging Tracking
  • Alerts/Notifications
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  • Audit Management
  • Audit Trail
  • Bank Reconciliation
  • Billing & Invoicing
  • Cash Flow Management
  • Cash Management
  • Check Writing
  • Compliance Management
  • Configurable Workflow
  • Customisable Reports
  • Data Extraction
  • Data Import/Export
  • Document Management
  • Document Storage
  • Duplicate Payment Alert
  • ERP
  • Electronic Funds Transfer
  • Electronic Payments
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Fraud Detection
  • General Ledger
  • Inventory Management
  • Invoice Management
  • Invoice Processing
  • Mobile Access
  • Multi-Currency
  • PO Reconciliation
  • Purchase Order Management
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Recurring Payments
  • Reporting & Statistics
  • Reporting/Analytics
  • Status Tracking
  • Supplier Management
  • Third Party Integrations
  • Vendor Management
  • Workflow Management

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  • Bank Reconciliation
  • Billing & Invoicing
  • Cash Flow Management
  • Cash Management
  • Check Processing
  • Collections Management
  • Contact Database
  • Credit Card Processing
  • Customer Statements
  • Customisable Reports
  • Customisable Templates
  • Data Import/Export
  • Discount Management
  • Document Management
  • Electronic Payments
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Forecasting
  • General Ledger
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Multi-Currency
  • Online Payments
  • Order Management
  • Overpayment Processing
  • Partial Payments
  • Profit/Loss Statement
  • Purchase Order Management
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Receivables Ledger
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  • Reminders
  • Reporting & Statistics
  • Sales Tax Management
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  • Workflow Management

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  • Accounting Integration
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  • Billing & Invoicing
  • Client Management
  • Client Portal
  • Configurable Workflow
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  • Customisable Branding
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  • Customisable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Document Templates
  • Due Date Tracking
  • Electronic Payments
  • Email Management
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • For Accountants
  • For CPA Firms
  • Invoice Management
  • Invoice Processing
  • Messaging
  • Multi-Currency
  • Online Payments
  • Progress Tracking
  • Project Management
  • Project Time Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Secure Data Storage
  • Staff Management
  • Status Tracking
  • Task Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timer
  • Workflow Management

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  • Contact Database
  • Contingency Billing
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  • Customisable Branding
  • Customisable Invoices
  • Customisable Reports
  • Customisable Templates
  • Document Management
  • Document Storage
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  • Estimating
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  • Hourly Billing
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Project Billing
  • Projections
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Sales Tax Management
  • Tax Calculation
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  • Time & Expense Tracking
  • Timesheet Management
  • Workflow Management

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  • Bank Reconciliation
  • Billing & Invoicing
  • Bookkeeping Services Integration
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  • Cash Flow Management
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  • Document Storage
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  • Expense Claims
  • Expense Tracking
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  • Financial Management
  • Fixed Asset Management
  • General Ledger
  • Income & Balance Sheet
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  • Invoice Processing
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  • Profit/Loss Statement
  • Purchase Order Management
  • Real Time Data
  • Receipt Management
  • Recurring/Subscription Billing
  • Reminders
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  • Budget Control
  • Budgeting/Forecasting
  • Cash Flow Management
  • Cash Management
  • Chart of accounts
  • Collaboration Tools
  • Consolidation/Roll-Up
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  • Dashboard Creation
  • Data Import/Export
  • Data Visualisation
  • Drag & Drop
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  • Financial Analysis
  • Financial Management
  • Forecasting
  • General Ledger
  • Income & Balance Sheet
  • Invoice Management
  • Multi-Company
  • Multi-Currency
  • Multi-Department/Project
  • Planning Tools
  • Profit/Loss Statement
  • Projections
  • Purchase Order Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Forecasting
  • Scenario Planning
  • Self-Service Reporting
  • Strategic Planning
  • Third Party Integrations
  • Version Control
  • Visual Analytics
  • Workflow Management

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  • Collections Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer History
  • Customisable Reports
  • Data Import/Export
  • Document Management
  • Electronic Payments
  • Expense Management
  • Financial Analysis
  • Financial Management
  • Financing Management
  • General Ledger
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Lease-Here-Pay-Here
  • Mobile Access
  • Multi-Currency
  • Multi-Location
  • Order Management
  • Parts Management
  • Payroll Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Recurring/Subscription Billing
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Management
  • Sales Orders
  • Sales Tax Management
  • Service Department
  • Stock Management
  • Third Party Integrations

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  • Accounting
  • Accounting Integration
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  • Bank Reconciliation
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Cash Flow Management
  • Cash Management
  • Check Printing
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  • Credit Card Processing
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
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  • Donation Management
  • Electronic Payments
  • Event Management
  • Event Scheduling
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  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • For Religious Organizations
  • Fund Accounting
  • General Ledger
  • Invoice Management
  • Invoice Processing
  • Membership Management
  • Mobile Access
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  • Audit Management
  • Audit Trail
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Controls Audit
  • Corrective and Preventive Actions (CAPA)
  • Customisable Reports
  • Customisable Templates
  • Data Visualisation
  • Document Management
  • Document Storage
  • Environmental Compliance
  • FDA Compliance
  • Forms Management
  • HIPAA Compliant
  • ISO Compliance
  • Incident Management
  • Monitoring
  • Multi-Language
  • OSHA Compliance
  • Policy Management
  • Process/Workflow Automation
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Risk Management
  • Role-Based Permissions
  • Sarbanes-Oxley Compliance
  • Security Auditing
  • Surveys & Feedback
  • Task Management
  • Template Management
  • Third Party Integrations
  • Training Management
  • Version Control
  • Workflow Management

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  • API
  • Accounting
  • Accounting Integration
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  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Audit Trail
  • Bid Management
  • Billing & Invoicing
  • Budget Control
  • Budgeting/Forecasting
  • Cash Management
  • Construction Breakdowns
  • Contract/License Management
  • Customisable Reports
  • Customisable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Equipment Tracking
  • Estimating
  • Financial Analysis
  • Financial Management
  • Forecasting
  • General Ledger
  • Inventory Management
  • Invoice Management
  • Job Costing
  • Job Tracking
  • Mobile Access
  • Multi-Currency
  • Multiple Projects
  • Overrun Reporting
  • Payroll Management
  • Project Accounting
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Purchase Order Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Recurring/Subscription Billing
  • Reporting & Statistics
  • Subcontractor Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Timesheet Management

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  • Account Reconciliation
  • Accounting
  • Accounting Integration
  • Activity Dashboard
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  • Approval Process Control
  • Audit Management
  • Audit Trail
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  • Categorisation/Grouping
  • Compliance Management
  • Configurable Workflow
  • Corporate Card
  • Credit Card Management
  • Currency Conversion
  • Customisable Reports
  • Customizable Fields
  • Data Import/Export
  • ERP
  • Electronic Payments
  • Expense Claims
  • Expense Tracking
  • Financial Analysis
  • Fraud Detection
  • Invoice Management
  • Invoice Processing
  • Mileage Tracking
  • Mobile Access
  • Mobile Receipt Upload
  • Multi-Currency
  • Policy Management
  • Projections
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Single Sign On
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  • Spend Control
  • Third Party Integrations
  • Time & Expense Tracking
  • Timesheet Management
  • Workflow Management

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  • Accounts Payable
  • Accounts Receivable
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  • Billing & Invoicing
  • Budgeting/Forecasting
  • CRM
  • Cash Flow Management
  • Cash Management
  • Charting
  • Check Printing
  • Collaboration Tools
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  • Customisable Templates
  • Donation Tracking
  • Donor Management
  • Electronic Payments
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  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • General Ledger
  • Income & Balance Sheet
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Mobile Access
  • Monitoring
  • Multi-Currency
  • Partnership Accounting
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  • Purchase Order Management
  • Purchasing & Receiving
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  • Real Time Reporting
  • Receipt Management
  • Recurring/Subscription Billing
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  • Third Party Integrations
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  • Customer Database
  • Customisable Reports
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  • Invoice Management
  • Kitting
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  • Mobile Access
  • Multi-Channel Management
  • Multi-Currency
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  • Order Management
  • Order Tracking
  • Point of Sale (POS)
  • Product Identification
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Data
  • Real Time Reporting
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  • Reorder Management
  • Reporting & Statistics
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  • Retail Inventory Management
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  • Sales Reports
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  • Audit Management
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  • Customizable Fields
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  • Data Import/Export
  • Document Management
  • Document Storage
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Fixed Asset Management
  • For Equipment Leases
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  • Multi-State
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  • Performance Management
  • Real Time Reporting
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  • Reminders
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  • Customisable Templates
  • Data Import/Export
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  • Inventory Management
  • Inventory Tracking
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  • Invoice Processing
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  • Multi-Location
  • Order Management
  • Order Processing
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  • Purchase Order Management
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  • Real Time Reporting
  • Receipt Management
  • Reporting & Statistics
  • Requisition Management
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  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
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  • Email Management
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  • Invoice Management
  • Order Management
  • Price / Margin Management
  • Pricing Management
  • Product Catalog
  • Product Configurator
  • Projections
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  • Accounting Integration
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  • Audit Management
  • Audit Trail
  • Bank Reconciliation
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  • Budgeting/Forecasting
  • Cash Flow Management
  • Cash Management
  • Compliance Management
  • Consolidation/Roll-Up
  • Customisable Reports
  • Customisable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Visualisation
  • ERP
  • Electronic Payments
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Forecasting
  • General Ledger
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  • Invoice Management
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  • Multi-Company
  • Multi-Currency
  • Planning Tools
  • Profit/Loss Statement
  • Projections
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  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
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  • Bank Reconciliation
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  • Budgeting/Forecasting
  • Calendar Management
  • Cash Flow Management
  • Cash Management
  • Class Loading
  • Class Scheduling
  • Communication Management
  • Contact Management
  • Customisable Reports
  • Data Import/Export
  • Donor Management
  • Electronic Payments
  • Employee Management
  • Expense Tracking
  • Financial Aid Management
  • Financial Analysis
  • Financial Management
  • Fixed Asset Management
  • For Private Schools
  • For Special Education
  • Fund Accounting
  • General Ledger
  • Grade Management
  • Higher Education
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  • Invoice Management
  • Invoice Processing
  • K-12
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  • Payroll Management
  • Purchase Order Management
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  • Real Time Data
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  • Recurring/Subscription Billing
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  • Reminders
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Xero Alternatives - Capterra New Zealand 2021

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Xero Reviews

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Overall rating

4.3/5

Average score

Ease of Use 4.2
Customer Service 3.9
Features 4.2
Value for Money 4.2

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Quratulain H.
Head of Projects
Information Technology & Services, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 18/02/2021

"Best in Multi-currency accounting for SMB"

Comments: Xero was the best choice back in 2015 (when no one gave multi-currency) and still is in 2021 (when there are some who do). I have now added another company to Xero and cannot imagine shifting to another platform....ever.

Pros: With most clients abroads, we find its best to bill them in their local currency. Luckily for us, Xero is there to help sort our books out and keep them in order. It integrates with many bank feeds & popular wallets/fintechs like PayPal, Payoneer & TransferWise so accounts are upto date - always. Another feature we really use is their tracking fields. Xero allows users to setup 2 tracking fields that can be added to invoices, expenses, bills and assigned to each line. This helps us keep track of project based work and has been our way since before Xero ventured into Project based accounting (that users need to pay additional fee for) It also integrates with online payment gateways such as PayPal, Stripe, GoCardless, and a few others; thus payments are a breeze for clients. As a non-accountant, Xero is easy to use even when you get into all the features it provides.

Cons: They have made some changes to their UI esp where invoices and expenses are concerned. Luckily for older users, expenses are still free however, for new users it isnt and each person filing expenses on it needs to pay a small fee. I think it should be free for a small number of users (atleast 2) and then charged.

  • Reviewer Source 
  • Reviewed on 18/02/2021
Jenny B.
Owner
Retail, Self Employed
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 26/02/2021

"Helpful, user friendly and intuitive accounts software"

Comments: I was reluctant to pay the extra costs to move to Xero from my previous cheaper package but I am more than happy that I finally made the switch. It is a fraction of the cost of having a book-keeper to pay and I feel so much more confident that my accounts are working correctly. The option of additional plugins aid the automation for syncing with software such as woocommerce and amazon, ebay etc. It is a shame that they are additional costs but I would prefer that I had the option to integrate than not, and they are great time savers, which is the biggest help for small business owners.

Pros: Xero has a lot of automated features that make the process of accounts preparation easy and reliable. The bank feeds work smoothly and it is easy to set up rules to make the process automated on regular transactions - just a click to confirm entry. I have been able to integrate woocommerce, amazon and ebay transactions to ensure I am correctly treating VAT and International orders and purchases correctly.

Cons: As with any new accountancy software, there is a bit of technical detail to get your head around but that is probably to be expected. There are good help articles that are useful for the set up phase.

  • Reviewer Source 
  • Reviewed on 26/02/2021
Ken E.
Managing Director
Retail, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    3 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    3 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    4/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 12/01/2021

"Good - But With Issues"

Comments: Mostly good apart from the above which really grate with me. They don't seem to be developing the core product at all. It has barely changed in my 4 years of usage.

Pros: Easy to use for non-accountants. Inexpensive.

Cons: Invoices, purchase orders etc are not sent out from your own email address but from messaging-service @post.xero.com. This looks unprofessional and spammy, I have had customers reply by copying and pasting that email address and it's binned by Xero. You can't format email text in any way either. No bold, no italics - nothing! The inventory (products and services) listings cannot be accessed by administration staff unless given full access to financial reports. So the accountant or business owner has to make small modifications to the inventory even though they are not familiar with product descriptions, prices etc. This is very poor.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 12/01/2021
Leanne M.
MD
Staffing & Recruiting, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use