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What Is Xero?

Xero is an award-winning online accounting software and payroll solution designed for small business owners and accountants, available on any computer or mobile device with an internet connection. Manage your employee payruns, timesheets and pensions all in one place, give staff easy access to enter timesheets, request leave and submit expense claims from their web browser or mobile app, and eliminate the need for manual data entry as payroll information is seamlessly updated into your accounts.

Who Uses Xero?

All small and medium sized businesses and accounting & bookkeeping practices.

Where can Xero be deployed?

Cloud-based
On-premise

About the vendor

  • Xero
  • Founded in 2006

Xero support

  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Canada, Hong Kong SAR China, India, Indonesia and 8 others

Languages

English

Xero pricing

Starting Price:

$27.50/month
  • Yes, has free trial
  • No free version

Xero does not have a free version but does offer a free trial. Xero paid version starts at $27.50/month.

Pricing plans get a free trial

About the vendor

  • Xero
  • Founded in 2006

Xero support

  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Canada, Hong Kong SAR China, India, Indonesia and 8 others

Languages

English

Xero videos and images

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Features of Xero

  • ACH Payment Processing
  • Access Controls/Permissions
  • Accounting
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Asset Accounting
  • Audit Trail
  • Automated Quoting
  • Bank Reconciliation
  • Benefits Management
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Calendar Management
  • Case Management
  • Cash Management
  • Check Printing
  • Check Writing
  • Client Management
  • Client Portal
  • Compliance Management
  • Consolidation/Roll-Up
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Cross Ledger Posting
  • Customer Statements
  • Customisable Branding
  • Customisable Invoices
  • Data Import/Export
  • Data Visualisation
  • Delivery Management
  • Direct Deposit
  • Discount Management
  • Document Management
  • Due Date Tracking
  • Dunning Management
  • Duplicate Payment Alert
  • Electronic Payments
  • Expense Management
  • Expense Tracking
  • Fee Calculation & Posting
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For Real Estate
  • For Small Businesses
  • Forecasting
  • Fund Accounting
  • General Ledger
  • Income & Balance Sheet
  • Inventory Control
  • Inventory Management
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Mobile Payments
  • Monitoring
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Order Management
  • Order Tracking
  • Payment Collection
  • Payment Processing
  • Performance Metrics
  • Pricing Management
  • Profit/Loss Statement
  • Project Accounting
  • Project Management
  • Purchase Order Management
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Reporting
  • Receipt Management
  • Receivables Ledger
  • Recurring Invoicing
  • Reimbursement Management
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Recognition
  • Self Service Portal
  • Shipping Management
  • Sourcing Management
  • Status Tracking
  • Supplier Management
  • Task Management
  • Tax Calculation
  • Tax Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Transaction Management
  • Trust Accounting
  • Vendor Management
  • W-2 Preparation
  • Warehouse Management

Xero Alternatives - Capterra New Zealand 2021

SimplBooks is an online accounting software for small and micro business owners that offers users a user-friendly interface.
Business management solution that includes features for financial forecasting, supply chain optimization, and project planning.
MYOB Advanced Business software is tailored to mid-sized businesses & integrates real-time data across your entire business.
Employees can clock in anytime, anywhere, and from the devices they already carry- all in real time. Simple payroll integrations.
Online application that helps small businesses automate accounting, from expense tracking to tax filling and bank reconciliation.
Easy and affordable online accounting software for small businesses. Plans start at just $12 per month.
Rental property and personal finances management solution with tenant information tracking, income management, and expense tracking.
Mobile-based social commerce platform that enables users to carry out money transmission across all types of purchases.
All-in-one business application that features accounting, cloud banking, order management, inventory, project time tracking and more.

Reviews of Xero

Average score

Overall
4.4
Ease of Use
4.3
Customer Service
4.0
Features
4.3
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Jonathan
Jonathan
Experience strategist in UK
Verified LinkedIn User
Online Media, Self Employed
Used the Software for: 2+ years
Reviewer Source

Dashboard enables multiple accounts all in one place

5.0 2 months ago New

Comments: Over the last 8 years it's been easy to manage my business finances - and that's from someone who doesn't really want to do finance tasks

Pros:

Mobile app enables at a glance view and ease to enter receipts when out

Cons:

Complex reconciliation when currency charges are deducted, sure you can make an adjustment, but it always feels clunky

Alternatives Considered: Sage Accounting

Reasons for Switching to Xero: Accountant recommended it, as it was something they liked working with

Jesse
Managing Director in Australia
Events Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Xero is a Team Player

5.0 2 months ago New

Pros:

Xero has helped us reduce the amount of admin time we used to spend by automating and simplifying some of the most time consuming daily tasks. We love the ability to connect and reconcile our accounts, easily process payroll, sign up new staff and process credit card payments for better cashflow.

Cons:

There's nothing I don't like about Xero. I'm just looking forward to more features and the ability to integrate with more external software in the future, increasing automation wherever possible.

Geoff
Global Sales Director in New Zealand
Mechanical or Industrial Engineering, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Losing touch with the cusomter.

2.0 5 days ago New

Comments: It works and accounting isn't the most exciting part of the day. The features and mindless design changes do not justify the constant price increases. Like the huge integration list, they should break up every feature and price by feature rather than base packages.

Pros:

Xero was great when we first signed up. It was a simple small business accounting software.

Cons:

They lost touch with the customers. Developers ruled with poorly thought out features and UI/UX. Tell your early customers how much you are discounting your new customers and then flood the dashboard with price increase notifications. Price goes up and the product gets worse.

Mark
Owner in South Africa
Retail, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Easy, capable, and to the point

5.0 3 months ago

Comments: Overall, we love Xero, having come from a free alternative which took so much more time to use.

Pros:

We love Xero's ease of use and the straightforward way of defining accounts, setting tax settings on these accounts and then reconciling transactions.

Cons:

While Xero has many integrations to other external solutions/applications, it has none which are valuable to us, being our local South African payment gateways and Buy Now Pay Later providers for the purposes of importing transactions from them into Xero for transaction reconciliation - examples of integrations which would be fantastic are to PayFast, PayJustNow, Ozow, Payflex, HappyPay, Float, etc.

Alternatives Considered: Sage Accounting

Reasons for Choosing Xero: No longer officially supported South Africa, no direct bank integration.

Switched From: Wave

Reasons for Switching to Xero: It was cheaper, supported direct integration with our business bank (Nedbank) and had fantastic reviews.

Jhoy
Finance Manager in Philippines
Accounting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Xero certified

5.0 4 weeks ago New

Pros:

Xero is user friendly, easy to navigate things. And they have useful updates quarterly. They make sure they step up their game every now and then.

Cons:

Can't think of any right now cause going back to what I just said, they continuously update the software so it will be useful to their users.

Alternatives Considered: QuickBooks Online

Reasons for Switching to Xero: Xero is user friendly, easy to navigate things. And they have useful updates quarterly. They make sure they step up their game every now and then.