---
description: Learn more about Verascape price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Verascape Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/30231/ivr/software) > [Verascape](/software/169287/omni-channel-self-service)

# Verascape

Canonical: https://www.capterra.co.nz/software/169287/omni-channel-self-service

> Cloud-based, omni-channel self-service solutions powered by AI, Real-Time Data, NLP, a single KnowledgeBase, and Advanced Analytics
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Verascape?

Verascape works with many industries including Retailers, Financial Services, Insurance, Transportation \& Fleet, Services, Technology, Pharma, Healthcare, Packaged Goods, and Government.

## About the vendor

- **Company**: Verascape
- **Location**: Schaumburg, US
- **Founded**: 2000

## Commercial Context

- **Starting Price**: US$0.40
- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: Contact Verascape for pricing details
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Alerts/Escalation
- Auto-Dialer
- Automatic Call Distribution
- Call Centre Management
- Call Logging
- Call Recording
- Call Routing
- Call Scripting
- Campaign Management
- Computer Telephony Integration
- Customer Database
- IVR
- Knowledge Base Management
- Live Chat
- Multiple Scripts
- Phone Key Input
- Queue Management
- Survey/Poll Management
- Surveys & Feedback
- Text to Speech
- Voice Customisation
- Voice Mail

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [IVR Software](https://www.capterra.co.nz/directory/30231/ivr/software)

## Related Categories

- [IVR Software](https://www.capterra.co.nz/directory/30231/ivr/software)
- [Customer Service Software](https://www.capterra.co.nz/directory/22/customer-service/software)
- [Call Centre Software](https://www.capterra.co.nz/directory/30007/call-center/software)
- [Customer Support Software](https://www.capterra.co.nz/directory/32315/customer-support/software)
- [Contact Centre Software](https://www.capterra.co.nz/directory/32035/contact-center/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.co.nz/software/164283/zendesk) — 4.4/5 (4072 reviews)
2. [Zoho Desk](https://www.capterra.co.nz/software/169505/zoho-desk) — 4.5/5 (2211 reviews)
3. [LiveAgent](https://www.capterra.co.nz/software/102188/liveagent) — 4.7/5 (1753 reviews)
4. [CXone Mpower](https://www.capterra.co.nz/software/134775/incontact-call-center-software) — 4.2/5 (581 reviews)
5. [Gladly](https://www.capterra.co.nz/software/156723/gladly) — 4.8/5 (139 reviews)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/169287/omni-channel-self-service)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/169287/Omni-Channel-Self-Service/> |
| en-AE | <https://www.capterra.ae/software/169287/omni-channel-self-service> |
| en-AU | <https://www.capterra.com.au/software/169287/omni-channel-self-service> |
| en-CA | <https://www.capterra.ca/software/169287/omni-channel-self-service> |
| en-GB | <https://www.capterra.co.uk/software/169287/omni-channel-self-service> |
| en-IE | <https://www.capterra.ie/software/169287/omni-channel-self-service> |
| en-IL | <https://www.capterra.co.il/software/169287/omni-channel-self-service> |
| en-IN | <https://www.capterra.in/software/169287/omni-channel-self-service> |
| en-NZ | <https://www.capterra.co.nz/software/169287/omni-channel-self-service> |
| en-SG | <https://www.capterra.com.sg/software/169287/omni-channel-self-service> |
| en-ZA | <https://www.capterra.co.za/software/169287/omni-channel-self-service> |

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