LogMeIn Central

by LogMeIn Central

Who Uses LogMeIn Central?

Small Business, Mid Size Business, and Large Enterprises in Internal IT, MSPs, and Tech Support organizations.

What Is LogMeIn Central?

LogMeIn Central is a powerful, easy-to-use endpoint management solution enabling IT professionals to effectively monitor, manage, and secure their endpoint infrastructure. Whether you have remote employees or endpoints scattered across the globe, LogMeIn Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk.

LogMeIn Central Details

LogMeIn Central

https://secure.logmein.com/home/central

Founded 2003

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

Deployment

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • Live Online
  • Documentation
LogMeIn Central video
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LogMeIn Central pricing overview

LogMeIn Central does not have a free version but does offer a free trial.


Free Version

No

Free Trial

Yes

LogMeIn Central Features

  • Activity Log
  • Anti Virus
  • Application Security
  • Behavioural Analytics
  • Device Management
  • Encryption
  • Signature Matching
  • Web Threat Management
  • Whitelisting/Blacklisting

View full list of Endpoint Protection Software

  • Audit Management
  • Compliance Tracking
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • Inventory Management
  • Maintenance Management
  • Procurement Management
  • Requisition Management
  • Supplier Management

View full list of IT Asset Management Software

  • Access Controls/Permissions
  • Capacity Management
  • Compliance Management
  • Inventory Management
  • Issue Auditing
  • License Management
  • Maintenance Scheduling
  • Patch Management
  • Remote Access/Control

View full list of IT Management Software

  • Contract Management
  • IT Asset Management
  • Incident Management
  • Knowledge Management
  • Release Management
  • Self Service Portal
  • Service Catalog
  • Service Reporting
  • Ticket Management

View full list of IT Service Software

  • Backup and Recovery
  • Billing & Invoicing
  • CRM
  • Dashboard
  • Help Desk
  • Issue Management
  • Live Chat
  • Patch Management
  • Project Management
  • Remote Access
  • Scheduling

View full list of MSP Software

  • Deployment Management
  • For MSPs
  • IT Asset Management
  • Mobile Access
  • Network Monitoring
  • Patch Management
  • Real-time Alerts
  • Remediation Management

View full list of Remote Monitoring and Management (RMM) Software

LogMeIn Central Alternatives

More LogMeIn Central alternatives

LogMeIn Central Reviews

Showing 5 of 294 reviews

Overall
4.5/5
Ease of Use
4.4/5
Customer Service
4.1/5
Features
4.3/5
Value for Money
3.7/5
Vin C.
IT Director
Computer Networking, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 9/11/2018

"I recommend LogMeIn when managing a lot of remote stations."

Comments: Overall, the platform works well. I've had no issues with security - either to the main account or to any of the remote stations. I've almost never had cause to contact tech support - after many years of use - so that tells a lot right there. The remote access is stable, and I've had minimal service interruptions, and only very rarely was I unable to access a remote station. A simple reboot usually fixed that unless there was something else causing the problem. Overall - it's been a good experience since I began using the software about 10 years ago or so...

Pros: I am an avid user of LogMeIn Central. That said - the ease of use is the primary thing I like about the solution. I have all of my remote connections stored, then further grouped by internal category and locations. From login to the portal to login to the remote station is a matter of a few simple clicks. Very easy to use and keep organized.

Cons: I don't like that they eliminated the free version. I also feel they should allow file transfer when you have a Central account.

  • Reviewer Source 
  • Reviewed on 9/11/2018
Darell B.
Owner
Computer & Network Security, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 27/08/2020

"Log Me In Central A Great Choice For Remote Support"

Comments: I have been using the Central Module for years it allows you to put computers in groups to easily identify your customers computers. Also alerts are set to notify you of Windows updates and antivirus software that is outdated on each computer.

Pros: Log Me In Central has been my go to remote repair tool for my customers. The software is secure easy to use and is loaded with features.

Cons: The pricing a little high to add features it costs to use but every feature is very useful for your business

  • Reviewer Source 
  • Reviewed on 27/08/2020
Jax W.
Solutions Engineer
Information Technology & Services, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    2/5
  • Ease of Use
    3/5
  • Features & Functionality
    1/5
  • Customer Support
    1/5
  • Value for Money
    1/5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 1/10/2018

"Never Really Worked Reliably"

Comments: We have maybe 2500 computers we need to have irregular access to. I would say 50% of the time, the computer we would try to access would need to be restarted, have an unfixable black screen remotely, or just not connect due to a LogMeIn client issue. When it worked, it was great, but when you often have to take action or go on site to get your remote software working, it's just not worth it. Support was horribly unhelpful and just suggested updates, which in the long run did not help since issues would reoccur and getting access to update them would require being physically present at the computer, ruining the purpose of this remote access software.

Pros: It allowed us to access thousands of devices and keep them organized.

Cons: Devices would either connect with a black screen, or just not show up on the list at all. Visiting my remote computers in person would show the computer started normally, but LogMeIn decided to run but just not connect. Just one click in the LMI Control Panel would make it reconnect. Not polling for a good connection after restart is just bad design, and support consistently told me to just update to the latest version, but through 3 years of experiencing this problem. The black screen issue wasn't resolved either.

  • Reviewer Source 
  • Reviewed on 1/10/2018
Dave S.
Partner
Hospitality, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 23/07/2020

"LogMeIn User"

Comments: I use it everday, we wouldn't be able to function as smoothly without it.

Pros: Couldn't do business without it. I have multiple computers hooked up over 4 locations, and this gives me access to them at the drop of a hat.

Cons: Sometimes a computer gets logged off or needs to be updated, but that's not their problem. Software is amazing.

  • Reviewer Source 
  • Reviewed on 23/07/2020
Verified Reviewer
IT Manager
Entertainment, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    3/5
  • Customer Support
    2/5
  • Value for Money
    1/5
  • Likelihood to Recommend
    2/10
  • Reviewer Source 
  • Reviewed on 15/11/2019

"Great program but way to expensive"

Comments: We started with LogMeIn when it was a free service and purchased a volume license since we had about 70 computers to use LogMeIn for tech support. However as we grew to over 120 computers the annual license fee grew much faster to were it no longer was worth the cost.

Pros: The program is very easy to setup and use.

Cons: The expense of the license fee drove us away and to find comparable software for less than 1/20 the cost.

  • Reviewer Source 
  • Reviewed on 15/11/2019