---
description: Learn more about OnVoard price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: OnVoard Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Email Marketing Software](/directory/30013/email-marketing/software) > [OnVoard](/software/168889/onvoard)

# OnVoard

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> Reputation management software that allows businesses to create email campaigns, utilize predefined workflows, embed reviews, and more.
> 
> Verdict: Rated **4.3/5** by 11 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses OnVoard?

Designed for e-Commerce merchants to manage product lists, reviews, star ratings, review requests, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 11 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: OnVoard

## Commercial Context

- **Pricing model**: Per Feature (Free version available)
- **Pricing Details**: The product is available for free of cost until 1 January 2021.
- **Target Audience**: Self Employed, 2–10
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Singapore

## Features

- Campaign Analytics
- Campaign Management
- Campaign Scheduling
- Contact Management
- Email Tracking
- Engagement Tracking
- Loyalty Program
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Rewards Management

## Support Options

- Chat

## Category

- [Email Marketing Software](https://www.capterra.co.nz/directory/30013/email-marketing/software)

## Related Categories

- [Email Marketing Software](https://www.capterra.co.nz/directory/30013/email-marketing/software)
- [Customer Loyalty Software](https://www.capterra.co.nz/directory/10031/customer-loyalty/software)
- [Feedback and Reviews Management Software](https://www.capterra.co.nz/directory/31024/review-management/software)
- [Reputation Management Software](https://www.capterra.co.nz/directory/30750/reputation-management/software)

## Alternatives

1. [Guusto](https://www.capterra.co.nz/software/186209/guusto) — 4.9/5 (3441 reviews)
2. [RepeatMD](https://www.capterra.co.nz/software/1049073/repeatmd) — 4.4/5 (190 reviews)
3. [Kangaroo](https://www.capterra.co.nz/software/149363/kangaroo-rewards) — 4.9/5 (248 reviews)
4. [Referrizer](https://www.capterra.co.nz/software/144990/referral-marketing-automation) — 4.8/5 (196 reviews)
5. [Trustpilot](https://www.capterra.co.nz/software/169618/trustpilot) — 4.5/5 (1202 reviews)

## Reviews

### "Poor service" — 1.0/5

> **Graham** | *27 April 2025* | Professional Training & Coaching | Recommendation rating: 0.0/10
> 
> **Pros**: Product was as expected for points. I was able to set it up easy enough albeit instructions on the widget were challenging
> 
> **Cons**: You pay a monthly fee - then for each paid transaction that counts as one of your 200 orders. If that customer is not a member no points. That’s fine but you very quickly then get pushed to a higher paying bracket whether you like it or not.
> 
> I reached out to customer service - \[sensitive content hidden\]  - what I got was a passive aggressive smart mouth response - instantly made my mind up to ditch the software. Lucky it’s in email because it was not the professional response you would normally get from a business you are reaching out for help

-----

### "Fantastic App, would highly recommend" — 5.0/5

> **Verified Reviewer** | *2 February 2022* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: Its very easy to use and does everything we want it to do. The customer support team are very helpful and responsive
> 
> **Cons**: Would like to have more options to design the buttons and fonts.

-----

### "Wish we went onvoard earlier. It's been great so far\!" — 4.0/5

> **Angeline** | *18 January 2022* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: We were looking for a review app that would easily be integrated into the web platform we're using. Onvoard was just that. To our delight, the app itself is so flexible in terms of determining timing, frequency, and setup of review prompts. All our queries were met with ease and swiftly responded to. We especially wanted a review prompt that either pops up into a webpage or in-email (but later found out why this was risky), sent after a certain trigger, and will easily be integrated into our site.
> 
> **Cons**: It would be nice to have an automated weekly "round-up" of reviews. Sometimes we do forget we're running Onvoard and we don't check it. So a small reminder of "the stats of reviews" we've collected in the past week would be a nice indication. Also, showing these star ratings on Google search page would be a great plus. Would also be great if Onvoard + Easystore has some sort of discount code creation flow that is specific to certain reviewers.
> 
> We had issues trying to gather reviews effectively for our products and our site. Using Onvoard has definitely addressed those issues and it has definitely made a difference in social proofing our products and our brand.

-----

### "Simple to use, very friendly for small business" — 5.0/5

> **Verified Reviewer** | *15 January 2022* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: Friendly trial experience, very functional, great customer service.
It really solved my problem.
> 
> **Cons**: Sometimes it can't show really exactly, thus some customers think it didn't work well. But it doesn't really matter.
> 
> Back in stock helps us a lot. I can know what's people want now and don't have to stock too much.

-----

### "Review Feature" — 4.0/5

> **Jaynell** | *10 February 2022* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: Reviews. The main purpose of subscribing was because of this feature.
> 
> **Cons**: I would hope to receive a notification emails when someone submitted a review. I'll always have to check via OnVoard console. I'm not sure if I couldn't find the setting to do it, or it's not available to do so. Kindly let me know how if it's doable. And, I also hope that reviews could be shared to social platforms. I have seen other websites having reviews feature with the share button and I thought it might be a good tool for business owners to share on our FB/ IG accounts.

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## Links

- [View on Capterra](https://www.capterra.co.nz/software/168889/onvoard)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/168889/OnVoard/> |
| en-AE | <https://www.capterra.ae/software/168889/onvoard> |
| en-AU | <https://www.capterra.com.au/software/168889/onvoard> |
| en-CA | <https://www.capterra.ca/software/168889/onvoard> |
| en-GB | <https://www.capterra.co.uk/software/168889/onvoard> |
| en-IE | <https://www.capterra.ie/software/168889/onvoard> |
| en-IL | <https://www.capterra.co.il/software/168889/onvoard> |
| en-IN | <https://www.capterra.in/software/168889/onvoard> |
| en-NZ | <https://www.capterra.co.nz/software/168889/onvoard> |
| en-SG | <https://www.capterra.com.sg/software/168889/onvoard> |
| en-ZA | <https://www.capterra.co.za/software/168889/onvoard> |

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