--- description: Learn more about LoopUp price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: LoopUp Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Meeting Software](/directory/30802/meeting/software) > [LoopUp](/software/168543/loopup) # LoopUp Canonical: https://www.capterra.co.nz/software/168543/loopup Page: 1 / 6\ Next: [Next page](https://www.capterra.co.nz/software/168543/loopup?page=2) > LoopUp gives multinationals one global provider for Teams Calling, simplifying management and support worldwide. > > Verdict: Rated **4.6/5** by 125 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses LoopUp? Multinational enterprises looking to consolidate and modernize their telephony, unifying communications across multiple countries with a single, cloud-based solution integrated with Microsoft Teams. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 125 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: LoopUp - **Location**: London, UK - **Founded**: 2003 ## Commercial Context - **Pricing model**: Per User (Free version available) (Free Trial) - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, German, Spanish, Swedish, Traditional Chinese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - Audio/Video Conferencing - Call Centre Management - Call Recording - Collaboration Tools - Host Controls - IVR - Meeting Management - Mobile Access - Presentation Streaming - Recording - Remote Support Software - Scheduling - Screen Sharing - Third-Party Integrations - Two Way Audio & Video - Video Chat - Video Conferencing - VoIP ## Integrations (2 total) - LinkedIn for Business - Microsoft Outlook ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [Meeting Software](https://www.capterra.co.nz/directory/30802/meeting/software) ## Related Categories - [Meeting Software](https://www.capterra.co.nz/directory/30802/meeting/software) - [Telephony Software](https://www.capterra.co.nz/directory/30084/telephony/software) - [Cloud Communication Platforms](https://www.capterra.co.nz/directory/31362/cloud-communication-platform/software) - [Web Conferencing Software](https://www.capterra.co.nz/directory/30075/web-conferencing/software) - [Remote Work Software](https://www.capterra.co.nz/directory/31855/remote-work/software) ## Alternatives 1. [3CX](https://www.capterra.co.nz/software/158704/3cx) — 4.4/5 (465 reviews) 2. [Ringover](https://www.capterra.co.nz/software/169627/ringover) — 4.7/5 (858 reviews) 3. [Nextiva](https://www.capterra.co.nz/software/175788/nextiva) — 4.6/5 (914 reviews) 4. [VoIP.ms](https://www.capterra.co.nz/software/203084/voip-ms) — 4.8/5 (697 reviews) 5. [RingEX](https://www.capterra.co.nz/software/132178/ringcentral-mvp) — 4.2/5 (1200 reviews) ## Reviews ### "Number porting to LoopUp for Teams Operator Connect" — 5.0/5 > **Tim** | *5 August 2025* | Insurance | Recommendation rating: 9.0/10 > > **Pros**: Our project manager was always available to us and the answers always came quickly. Very flexible porting dates, which can also be postponed several times. For a port, your account manager will assign you a project manager. You'll also be assigned a technical expert to review the situation. Communication from the initial contact through planning, porting orders, implementation, and completion took place via email. If necessary, we certainly could have communicated through other channels like meetings or video calls. > > **Cons**: If we have to look for a negative point, I would only say that from the project manager onwards we have to communicate in English > > Overall I would say that our porting project with LoopUp is one of the best-planned and implemented projects in the voice sector that I have been able to implement to this date. ----- ### "Excellent service\!" — 5.0/5 > **Verified Reviewer** | *19 March 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Great service, very flexible, and excellent communication. I was coming from an operator connect system, so this was a much smoother set up. > > **Cons**: I have no complaints. My organization is pretty small, but they were able to get everything completed during down time so my users saw no change. > > I had a smooth and flawless implementation from when I met the sales rep at a conference to full release to my users. ----- ### "LoopUp Saved the Day." — 5.0/5 > **Paul** | *6 October 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Our interaction with the LoopUp team from sales to implemention has been fantastic. They were very patient as we explored our options and worked through contract issue with our previous voip provider. Their engineers and customer support people are fantistic, freindly, and knowledgeable. > > **Cons**: There was some confusion on our part about who was doing what for the implementation. It was quickly remedied and they jumped right in. > > We have struggled with a different VoIP provider for four years, experiencing spotty service and horrible customer support. LoopUp is a breath of fresh air and has helped us integrate with teams, providing us with capabilities far beyond what we could have achieved previously. We have seven locations and are eagerly awaiting the expiration of contracts so we can fully onboard all our locations. ----- ### "Slick. LoopUp addresses all of the usual roadblocks when it comes to conference calling" — 5.0/5 > **Andy** | *1 August 2019* | Medical Devices | Recommendation rating: 10.0/10 > > **Pros**: Simple and clean interface Just the right amount of features High level of customisation - users can tweak their settings to suit themselves Fantastic customer service from Will Pruce - from inception to implementation to business as usual > > **Cons**: A few of the settings my users like can't be set as a default for our business so I have to ask them to make the changes for themselves > > We've made conference calling easy. With the sign up link any of our users can setup their own account in minutes. The mobile app and Outlook plugin make the service incredibly powerful. With a bit of help from Will we've setup a list of all of our conference rooms for our users, so they can just click the room name and the phone rings like magic - press 1 and you're in your conference. Users love the ease with which they can share content and because we've invested in some great conference phones the audio is fantastic - much better than voip over laptop speakers or headsets ----- ### "review by me" — 3.0/5 > **Atif** | *20 May 2020* | Legal Services | Recommendation rating: 6.0/10 > > **Pros**: starting a call as the host and integration in outlook are great. > > **Cons**: integration with iphone ios to schedule meetings. when i hit the join call link from iphone for someone else's hosted call, it never loads properly in safari and i can only join using mobile one-touch number. eople hav etrouble getting on sometimes and get dropped > > it is better than our old vendor, but people seem to want to use zoom more and more (irrespective f the video). zoom has flaws too. i am generally ok with loop up. i prefer it to zoom given outlook intrgration to schedule a meeting. but do want it to improve. ----- Page: 1 / 6\ Next: [Next page](https://www.capterra.co.nz/software/168543/loopup?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/168543/loopup) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data