Who Uses G Suite?

Google's G Suite offers different pricing tiers for different levels of professional collaboration tools.

What Is G Suite?

A suite of collaboration products for teams and small businesses. Web conferencing, file sharing, and scheduling in the cloud.

G Suite Details

Google

http://www.google.com

G Suite Pricing Overview

G Suite does not have a free version and does not offer a free trial. G Suite paid version starts at US$6.00/month.

Starting Price

US$6.00/month

Pricing Details

Pricing starts at $6/user/month for the Basic plan

Free Version

No

Free Trial

No

Deployment

Cloud, SaaS, Web

Training

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Online

G Suite Features

Collaboration Software
Brainstorming
Calendar Management
Contact Management
Content Management
Discussion Boards
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

G Suite Reviews

Showing 5 of 9,747 reviews

Overall
4.7/5
Ease of Use
4.6/5
Customer Service
4.2/5
Features
4.6/5
Value for Money
4.6/5
Margarita E.
School Principal
Primary/Secondary Education, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    Unrated
  • Value for Money
    3/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 26/05/2020

"The total IT solution for schools!"

Comments: We use Gsuite for gradebooks, report cards, student information systems, HR forms, office programs, storage of photos and videos and email online 'drive' cloud storage for all our needs.

Pros: Gsuite offers all the tools you need for collaborative document creation from forms, surveys, spreadsheets, slides (powerpoint), cloud storage, calendars, note taking, accounting and reports. The templates available for education have many solutions available from lesson planners, calendars, quiz creation, gradebook, reports and meeting programs. Templates can be shared within the community and you can find templates that other schools use and share if it is not available in the standard set. The organizational email system is way more user friendly than other systems. I have worked with a team to establish Gsuite in two schools as the main system, and we are a Google school and the staff and admin do not need Microsoft office anymore as this system covers alternatives to those program. It auto-saves your work and when working on collaborative documents it is easy to see who has input different items and easily go back and restore previous versions if needed. Easily compatible to connect data to Google sites.

Cons: I wish that all the options that are available for excel exist in the Google Spreadsheets - e.g. being able to select multiple tabs and edit all of them at the same time. As a private international school it is fairly costly with a charge per staff user. Support education in the private sector too - it needs a substantial budget for large schools.

  • Reviewer Source 
  • Reviewed on 26/05/2020
Sarah M.
Data Analyst
Outsourcing/Offshoring, 501-1,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    2/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 11/06/2020

"A Necessary Tool for Doing Business"

Comments: I've been a G Suite customer both in my personal life, self employment ventures, and all the times I've contracted with companies. Over time I've pushed away using Google's proprietary tools (For example, I'll utilize a different email platform but hook it into G Suite), and I will admit there's a serious disappointment to be had when it comes to integrations with "Smart" devices. G Suite will remain a constant part of my life, and it scales well whenever I've had periods of needing additional accounts/storage.

Pros: G Suite is intuitive, and merges well into the workflow for users who've already been using Google products. It doesn't take much to tweak it a bit though it's often a good thing to restrict people to the environment they (often) grew up using.

Cons: The walled garden which is Google becomes G Suites strongest selling point and also it's greatest weakness. Some organizations may not find this meets their needs, and while it's not specific to my use-case everyone should evaluate if G Suite meets their compliance needs. I also will say the admin panel is a bit simplified in comparison to what IT professionals may be used to (this might just be me), though it's improved with time.

  • Reviewer Source 
  • Reviewed on 11/06/2020
Aaron P.
Owner
Information Technology & Services, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    4/5
  • Customer Support
    2/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 20/02/2020

"G Suite is powerful, flexible, and customizable; but clumsy and unintuitive"

Comments: I use G Suite primarily to host my business domain's e-mail via Gmail; however I rarely use the Gmail interface directly as I use a local email client. A number of my clients use G Suite for nearly all their office needs - including email, Google Apps, and Google Drive - but not a single client is truly happy with what G Suite has to offer.

Pros: G Suite is extremely comprehensive, providing everything from e-mail (Gmail) to cloud storage (Google Drive) to office applications (Docs, Sheets and Slides). An organization can effectively use G Suite for nearly all of one's offices needs. G Suite has fantastic collaboration tools - especially when multiple people are working on the same document. In addition, G Suite's admin console allows for some impressive tweaks and customizations.

Cons: G Suite's interface is beyond clunky, especially when it comes to the Google Apps side of things. Using a web browser to work on a spreadsheet (Google Sheets) can be a lesson in frustration, as a good chunk of the interface is taken up by not only the web browsers interface, but various unnecessary items within the Google Apps interface. In addition, delving into any of G Suite's backend settings will take you down a rabbit hole of complexity and confusion.

  • Reviewer Source 
  • Reviewed on 20/02/2020
Michael S.
Director of Research
Hospital & Health Care, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    Unrated
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 28/04/2020

"Our Team Lives by G Suite"

Pros: Our team lives by using G Suite. We love it. There is only one feature i wish it had. (see below) other than that it is perfect, really. and the price is great. love the mobile apps for android and ios. amazing. not many people know g suite is hipaa compliant, that is, if you have google sign a BAA with your company. this is great.

Cons: i wish you could search WITHIN documents on your computer. in order to do this, you need to go to the web interface. you can only search by file names, etc. on your computer.

  • Reviewer Source 
  • Reviewed on 28/04/2020
Rodrigo T.
Owner
Computer Software, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    3/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 17/04/2020

"Very good, stable, but expensive"

Comments: We have used the company for several years, without major frustrations. As I said, some functions are missing, we need to think of it as part of the office, with everything you would try to manage on the intranet, it seems like something standing in the way between an intranet solution and a collaborative solution. Although I don't like this form of operation (maybe if it emulated another sharepoint it would be better), I never changed it, despite considering it sometimes, precisely because it is difficult to find a competing service that manages to maintain the same connection and operation stability. It is very rare to find bugs, just as it is very rare to be down. We use it mainly for: saving and backing up files, exchanging files between employees and third parties, exchanging and permanently storing e-mails and docs a little to create documents and spreadsheets or forms to create quick satisfaction surveys for our customers. Google sheets doesn't compare to a local office, basic functions are missing, but it's great for editing a document quickly and sharing. We have already used support, but support is weak, information is lacking and is often time consuming to return. If you can't handle self-service well, this is not a service for you.

Pros: The best thing about the G-suite is stability. You know that it will work, you know that it will have no bugs and that you will not lose files on the drive or gmail. And it's fast.

Cons: Some features take time to appear, perhaps it is the price to pay for stability, but in general there are improvements that you don't use, and basic improvements that never arrive. For example, on the drive you still can't use folders as easily as you do in your computer's file explorer, useful panels are missing information. Another problem that I consider serious is the lack of a part of the drive that is "online only" controlled by the administrator. As it is today, it features a temporary drive for common files, because if I put backup files, client spreadsheets and sensitive data, I always know that they are also accessible from my computer or cell phone, but I would not like these files to be "loose" around. If you lose your phone, good luck trying to delete files remotely.

  • Reviewer Source 
  • Reviewed on 17/04/2020