What Is Google Workspace?

Google Workspace is a collaboration platform designed to help businesses of all sizes create custom business emails, record meetings, and reserve conference rooms. Key features of the platform include noise cancellation, in-domain live streaming, attendance tracking, compliance management, team messaging, voice/video conferencing, shared calendars, and more. It also lets administrators edit and share documents, spreadsheets, and slides across teams in real-time.

Who Uses Google Workspace?

Collaboration platform designed to help businesses of all sizes

Where can Google Workspace be deployed?

Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • Google
  • Founded in 1998
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Brazil, Canada, China, Germany and 5 others

Languages

Arabic, Chinese, Czech, Danish, Dutch and 20 others

About the vendor

  • Google
  • Founded in 1998
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Brazil, Canada, China, Germany and 5 others

Languages

Arabic, Chinese, Czech, Danish, Dutch and 20 others

Google Workspace videos and images

Google Workspace Software - Collaborate in real time with synchronous, real-time editing across devices
Google Workspace Software - Google Workspace products
Google Workspace Software - Google Workspace meetings
Google Workspace Software - Google Workspace joining a meeting
Google Workspace Software - Google Workspace participants
View 6 more
Google Workspace video
Google Workspace Software - Collaborate in real time with synchronous, real-time editing across devices
Google Workspace Software - Google Workspace products
Google Workspace Software - Google Workspace meetings
Google Workspace Software - Google Workspace joining a meeting
Google Workspace Software - Google Workspace participants

Compare Google Workspace with similar products

Google Workspace

US$6.00/month
Free Version
Free Trial
US$6.00/month
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US$1.00/month
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N/A
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Features of Google Workspace

  • API
  • Access Controls/Permissions
  • Alerts/Notifications
  • Archiving & Retention
  • Audio Calls
  • Audio/Video Recording
  • Availability Management
  • Backup and Recovery
  • Calendar Management
  • Calendar Sync
  • Call Conferencing
  • Chat/Messaging
  • Cloud Application Security
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Conferencing
  • Content Library
  • Content Management
  • Customisable Branding
  • Customisable Forms
  • Data Storage Management
  • Data Synchronisation
  • Data Tabulation
  • Deployment Management
  • Document Capture
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Email Tracking
  • Endpoint Management
  • File Sharing
  • File Storage
  • File Transfer
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Host Controls
  • Integrations Management
  • Live Chat
  • Live Video Interview
  • Meeting Management
  • Mobile Access
  • Multi-Channel Communication
  • Offline Access
  • Presentation Streaming
  • Private Chat
  • Process/Workflow Automation
  • Real Time Editing
  • Real Time Notifications
  • Real Time Synchronisation
  • Real-Time Chat
  • Real-time Updates
  • Remote Access/Control
  • Reporting/Analytics
  • Response Management
  • Role-Based Permissions
  • Scheduling
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Security Management
  • Single Sign On
  • Skill Assessment & Scoring
  • Software Management
  • Task Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Threat Intelligence
  • Two Way Audio & Video
  • Two-Way Audio & Video
  • Unified Communications
  • Version Control
  • Video Conferencing
  • Visual Modeling

Google Workspace Alternatives - Capterra New Zealand 2021

Digital Marketing Suite lets you easily create beautiful, full-color emails with no technical or design skills.
Zoom Meetings are easy, reliable, and secure, providing HD video, audio, and content sharing across a multitude of systems.
Just pick a template, then customize fonts, colors, and content to match your style.
Built-in file-sharing solution that's available on all Apple devices. All files, photos, notes, and messages are stored in one place.
Zoho One is a unified software platform—a comprehensive suite of 45+ business applications
Content management solution that helps businesses with desktop sharing and viewing, text annotations, instant messaging, and whiteboard
Microsoft OneNote is a fully functional digital note taking application which can be used to organize, share and collaborate on ideas.
Integrated business management solution that automates financial, customer relationship and supply chain processes.
Slack brings all your communication together in one place. It's real-time messaging, archiving and search for modern teams.
Microsoft Project is a simple, yet powerful tool to manage work from quick projects to more complex initiatives.
On-premise and cloud-based suite designed to help businesses create, manage, edit and modify documents, spreadsheets, slides, and more.
Cloud-based solution that enables businesses to send, receive, organize, translate and schedule emails across multiple user accounts.
Digital workplace productivity analytics and technology operation metrics

Reviews of Google Workspace

Average score

Overall
4.7 (11,819)
Ease of Use
4.6 (11,819)
Customer Service
4.2 (11,819)
Features
4.6 (11,819)
Value for Money
4.6 (11,819)

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Ashish A.
Ashish A.
IT Head in India
Verified LinkedIn User
Online Media, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Best Email and Storage Solution for Critical Business Applications

5.0 2 months ago

Comments: Primarily for Business Emails, Storage is a plus, but we avoid using Google Workspace for storage requirements because other great options are available in the market. Currently we're only hosting important documents on Google Workspace Drive and using AWS S3 for rest of our needs.

Pros:

Google Workspace is the best solution when it comes to email and storage. It never misses any of your important business emails and always syncs them on time. Wide app connectivity is a critical feature because you can just download the application on your iPhone and get emails. API and Integrations is a major positive which makes it market dominator.

Cons:

The least is pricing. Google Workspace is very unlikely to be the ideal solution for bootstrapped companies. While other competitors like Zoho offer free emails and competitive and affordable plans, Google workspace provides no option for startups.

Betsy F.
Owner in US
Photography, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Pro level Gmail for single or multi users

4.0 last week New

Comments: I've used Google workspace since it was google suites, and was a legacy suites user as well. So I've been using the software for a while. When they transitioned away from the free legacy accounts, Google was very upfront and fair about the transition options, which I appreciated. I have been satisfied with my use of Google workspace -- for the most part. Recently, I tried to implement the appointment scheduling tool (not to be confused with the older and archaic "slots" tool). I was excited to use the tool based on my initial first impressions, so switched from the business starter to the business standard subscription. But once I got deeper into setting things up, I discovered that the tool was very limited and would not accomplish what I had been doing in Calendly. I have 8 calendars that need to be accounted for when offering available appointment times. As it is set up (June 2022) -- the tool only accounts for the primary calendar -- none of the others. This is very problematic and made the whole tool useless for my purposes. After a lengthy spell of chats with multiple levels of chat support, they claimed they were still working to resolve my issue -- but I had enough and asked to be reverted to my previous subscription level. That itself required chat support to authorize, which was taken care of. But an unfortunate side effect was that I lost my discount. Chat support told me I had to talk to the sales department to get that taken care of. Makes no sense

Pros:

I like that it allows me to use my domain's email -- and that the email is gmail so the structure is familiar -- and email inboxes are more likely to allow my emails to arrive (rather than ending up in the inbox).

Cons:

The calendar appointment scheduling tool has a huge flaw -- it is limited to the primary calendar only. And this is not noted anywhere. You need to be able to account for multiple calendars.

Jason S.
Owner-Operator in Australia
Verified LinkedIn User
Internet, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Workspace is the Default

3.0 last month New

Comments: My overall experience ranges from highly frustrating to ‘it just works.’

Pros:

I use it for email management and what I like most about it is the reliability.

Cons:

There seems to be a lot of confusing steps, it isn’t user friendly and fixing problems seems to be like some secret that is hard to find.

Jared K.
CMO in US
Marketing & Advertising, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Google Workspace Review

5.0 2 months ago New

Comments: As a power user, I find it helpful that I'm able to get a lot of things done in a short amount of time without dealing with a lot of back end or support issues because the downtime is rare if minimal and I can access my files offline if needed. Additionally, I'm not limited with my storage capacity or feeling like it's a separate process then just getting all functionality that I need.

Pros:

I'm able to do a lot more functionality in regards to my business and bring collaboration with every partner I work with.

Cons:

The only issues I have is it doesn't integrate my calling or texting and it's a separate feature with Google so that I would have to share things separately instead of simultaneously.

Verified Reviewer
Customer Service Representative in India
Verified LinkedIn User
Airlines/Aviation, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Flexibility to use, access & sharing files from anywhere

5.0 last month New

Comments: Easy to access and retrieve files anytime, helps to maintain the docs internally and with customers with security as only the persons can view the files who have access. Saves the docs automatically and simultaneously editing with top notch services.

Pros:

Very easy to use can create docs, presentations & spreadsheets and share within organization or specific person. All-in-one online collaborative tool for interact and communicate with the employees working remotely and share files anytime from anywhere. Automatically sync with Google calendar for events and best is notifications/reminders for upcoming events.

Cons:

Storage and integration with other products is limited, require broadband connection or high speed network,