---
description: Learn more about Siebel CRM price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Siebel CRM Pricing, Reviews & Features - Capterra New Zealand 2026
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Breadcrumb: [Home](/) > [MRM Software](/directory/31020/mrm/software) > [Siebel CRM](/software/168367/siebel-marketing-resource-management)

# Siebel CRM

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> MRM software with planning, financial analysis, and performance insight capabilities for global marketing campaigns.
> 
> Verdict: Rated **4.1/5** by 51 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.1/5** | 51 Reviews |
| Ease of Use | 3.6/5 | Based on overall reviews |
| Customer Support | 3.9/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Oracle
- **Location**: Chicago, US
- **Founded**: 1977

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Please contact Oracle for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Activity Planning

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)

## Category

- [MRM Software](https://www.capterra.co.nz/directory/31020/mrm/software)

## Alternatives

1. [Smartsheet](https://www.capterra.co.nz/software/79104/smartsheet) — 4.5/5 (3482 reviews)
2. [monday.com](https://www.capterra.co.nz/software/147657/monday-com) — 4.6/5 (5726 reviews)
3. [Filecamp](https://www.capterra.co.nz/software/133218/filecamp) — 4.7/5 (114 reviews)
4. [Wrike](https://www.capterra.co.nz/software/76113/wrike) — 4.4/5 (2887 reviews)
5. [Marmind](https://www.capterra.co.nz/software/153624/marmind) — 4.2/5 (62 reviews)

## Reviews

### "no the best sales crm" — 2.0/5

> **Joshua** | *25 December 2024* | Information Technology & Services | Recommendation rating: 4.0/10
> 
> **Pros**: overall, it has potential to be a solid tool: it has everything you need in a b2b sales crm from pipeline management to cpq.
> 
> **Cons**: the user friendliness or rather, the lack thereof. Visibly, the tool seems something out of the early 2000s. It takes time to learn how to use it and to get comfortable with the workflows. Besides, it's really slow.
> 
> Painful experience. A lot of time spent on doing simple tasks just because the tool lacks user friendliness and speed of execution.

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### "Amazing Tool but not Intuitive Tool" — 5.0/5

> **Luciana** | *9 June 2024* | Outsourcing/Offshoring | Recommendation rating: 8.0/10
> 
> **Pros**: You can solve everything with Siebel, from scheduling to modifying contracts. A great tool.
> 
> **Cons**: Not intuitive of friendly at all. Had to be trained in this tool.

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### "The Siebel CRM works by allowing you to manage your company’s data and operations from a central loc" — 5.0/5

> **Sunthar** | *4 June 2022* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Siebel CRM is a widely used customer relationship management (CRM) software. It has been recognized as the most comprehensive and user-friendly CRM software on the market. It offers a variety of features that make it an excellent choice for business organizations of all sizes. Some of the benefits of using Siebel CRM include:&#10;&#10;- Easy to use interface: The Siebel CRM interface is very easy to navigate, making it suitable for both experienced users and new users. This makes it an ideal choice for businesses with a large number of customers or employees.&#10;&#10;- Extensive capabilities: Siebel CRM offers a wide range of capabilities, including contact management, sales tracking and inventory management. This allows businesses to manage their operations in an efficient and effective way.&#10;&#10;- Robust data storage: The Siebel CRM database is well-organized and reliable, which allows businesses to store large amounts of data without experiencing any problems. This makes it an ideal choice for businesses that need to keep track of important information related to their customers and sales transactions.
> 
> **Cons**: One of the most common criticisms of the Siebel CRM is that it is complex and difficult to use. Other users have also complained about the lack of support from Siebel, and the slow response times from customer service. Overall, there are a number of reasons why people might choose not to use a Siebel CRM, making it a less popular option compared to other software options.&#10;&#10;The cons of using the Siebel CRM include: it can be difficult to find qualified personnel to use the system, and it can be expensive to upgrade the system.
> 
> The Siebel CRM is a comprehensive business process management system that allows you to manage your company’s data and operations from a central location. This comprehensive guide provides everything you need to know about the Siebel CRM system, from installation to customization.

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### "Activity planning using Siebel resource management" — 5.0/5

> **N SAJESH** | *15 July 2021* | Medical Devices | Recommendation rating: 8.0/10
> 
> **Pros**: Project activity templates &#10;Spending a day performance across enterprise&#10;Powerful analytics and business processes based on best practices &#10;Automate key marketing processes
> 
> **Cons**: Enterprise resource planning in terms of profit Vs loss to a particular marketing activity  can be improved further
> 
> Siebel marketing resource management helps the user to keep a track on different marketing campaigns and activities. It gives the added

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### "Siebel The CRM Product" — 4.0/5

> **Mehboob** | *29 July 2022* | Information Technology & Services | Recommendation rating: 5.0/10
> 
> **Pros**: Siebel CRM is the best of bread CRM Product compared to its contemporaries.
> 
> **Cons**: It’s is pretty costly to implement and needs an experienced person to set it up.
> 
> CRM can be used for many types of applications and services as well.

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## Links

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