What Is Samsara?
Samsara helps the largest and most complex operations organizations empower workers, save on fuel, and build a world-class safety program—all from a single easy-to-use, integrated platform.
With tens of thousands of customers across the United States, Canada, Mexico, and Europe, Samsara is a proud technology partner to the people who keep our global economy running, including the world’s leading organizations across construction, transportation and warehousing, field services, manufacturing, retail, logistics, and public sector. The company’s mission is to increase the safety, efficiency, and sustainability of the operations that power the global economy.
Who Uses Samsara?
Samsara is a proud technology partner to the largest and most complex operations across construction, transportation and warehousing, field services, manufacturing, retail, logistics, and government.
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Reviews of Samsara
Great product for the price
Comments: We have had verizon, gps insite and now leaving azuga. Samsara has blown all of these out the water. The AI Camera system is great with it customization of levels of triggers. The previous systems had lots of false flags. With previous systems we struggled to get video from accidents which lead to leaving other platforms.
- Features - AI Cameras - Simple AI Driver Assignments - Coaching Drivers - Accurate GPS System that works
- higher price - I can't really think of any cons right now
Select 1 Group and Samsara
Samsara has the best real-time tracking capabilities of all of the other Telematics providers. The reporting functionality is superb.I love the integration with Fleetio and Magnus Technologies. I'd like to see Samsara work closer with TMS providers to offer better service and provide insight for improvements to operational efficiency.
I'd like to see more integrations with other companies. The dispatch and maintenance functions are very lacking.
Be cautious signing a contract with Samsara
Comments: After 3 years I am attempting to cancel my account which they make nearly impossible.
Seeing where my fleet is works. All other features that they offer are bothersome to your drivers.
If you are a growing company be cautious signing a contract with them. If any of your fleet is going to be idle for more than 1-2 weeks expect endless vehicle dead batteries because the samsara device has high parasitic battery draws. Customer service is an endless loop of passing you around until they close your ticket without a resolution. Your customer rep will change endlessly and you will be left unsupported. I made the mistake of choosing a self contained tracker for some of my equipment to avoid the battery drain issue but they have a battery that has to be replaced monthly if you want it to track more than a few times a week. This battery powered unit has a special expensive non-charging battery that you have to buy from Samsara. It will give you a 1/4 mile location of your equipment as well that is useless. I tried with phone calls, emails, website submittals to get this resolved and they can't and then make me pay out the remainder of the 3 year contract for poor performing units. The features for driver training are annoying and poorly performing. Telling the drivers throughout the day they are about to get in an accident etc. I disabled all of that immediately to avoid having my entire team quit because of the voice telling them to be coached.
The smart, do everything, connected vehicle solution.
Comments: Samsara has been a great tool not only in organizing and managing out vehicles and assets, but has allowed us to successfully defend against false claims. Samsara is such a value additive software, that it dampens my frustration with the many bugs and problems evident in rushed development and poor testing for certain features. I honestly can not say this for any other software I use.
Everything you need is included, and in one place. Fleet tracking, cameras, HOS, safety, performance, and dispatch tools all live in one place. Additionally, the team is very responsive in creating one-off or custom integrations should you need them.
The cameras, the logic by which they record, and the dashboard for viewing them could use some work. You're unable to retrieve segments more than 60 seconds in length at any one period of time. They offer a "hyperlapse" mode, but I find this to be a useless gimmick as the compression effectively omits frames making it difficult to identify incident times.
Comments: Samsara has helped us with our safety bonus program, safety scores and increase fuel economy across the fleet.
Easy to grasp and continued improvements!
Nothing with Samsara but our TMS provider took a very long time to integrate.