Who Uses Intellum Platform?

The Intellum Platform is designed for large Technology, Retail, Financial Services, Healthcare, and Manufacturing organizations that need to educate at least 10,000 customers, partners or employees.

What Is Intellum Platform?

The Intellum platform provides all of the tools a company needs to create, manage, track, improve and scale highly-personalized learning experiences to large customer, partner, and employee audiences. Easily combine learning, knowledgebase, customer success, support, sales, and marketing initiatives into a single destination. Utilize engagement tactics like notifications, recommendations, certifications, mobile, chat, and gamification to create the ultimate learning experience for your users.

Intellum Platform Details

Intellum

http://www.intellum.com

Founded 2000

Intellum Platform Pricing Overview

Intellum Platform does not have a free version but does offer a free trial.

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Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Webinars

Documentation

Support

Business Hours

Online

Intellum Platform Features

Course Authoring Software
Audio/Video Recording
Gamification
Interactive Learning
SCORM Compliance
Storyboarding
Template Management
Tests/Assessments
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking/Analytics
Win / Loss Analysis
Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding
Cataloguing/Categorisation
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Built-in Course Authoring
Content Sharing
Employee Portal
Gamification
Microlearning
Mobile Learning
Multi-User Collaboration
Recommendations
Reporting/Analytics
Self-Service Content Curation
Social Learning
Third Party Course Library
Academic/Education
Asynchronous Learning
Blended Learning
Built-in Course Authoring
Corporate/Business
Gamification
Learner Portal
Mobile Learning
SCORM Compliance
Synchronous Learning
Video Conferencing
eCommerce
eLearning Companies
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Certification Management
Content Management
Corporate / Business
Employee Training
Engagement Monitoring
Gamification
Media Management
Skills Tracking
Social Learning
Student Portal
Synchronous Learning
Testing / Assessments
Training Companies
Video Conferencing
Virtual Classroom
eCommerce
Academic/Education
Asynchronous Learning
Blended Learning
Built-in Course Authoring
Built-in LMS
Certification Management
Corporate/Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce

Intellum Platform Reviews

Showing 5 of 9 reviews

Overall
4.4/5
Ease of Use
4.7/5
Customer Service
4.4/5
Features
4.1/5
Value for Money
4.1/5
Troy A.
Manager, Knowledge Platform's TILs
Marketing & Advertising, 10,001+ Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 7/06/2019

"Stands above the grey"

Comments: We solved custom success training. The external market is a hard space to solve for and there are even fewer platforms that are up for the tasks needed to be success in deploying to a immense audience with different needs.

Pros: Intellum is constantly evolving their product getting head industry trend or driving them.

Cons: The thing the makes them great is also a burden you have to stay on top of the changes but if you do the amount of impact you can drive is amazing.

  • Reviewer Source 
  • Reviewed on 7/06/2019
Nicole H.
Learning and Development
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 2/05/2018

"Great, simple platform"

Pros: As a user of this platform for over 6 years, I can say I am very satisfied with the product, especially all of the recent enhancements. It is extremely easy to use for both the admin and the learner. In addition, customer support is over the top. I don't think I've ever waited more than one hour (unless it was the end of the day) for a response to a help ticket....truly unbeatable.

Cons: Reporting can be someone clunky to non-super users, but overall is great if you know how to use it.

  • Reviewer Source 
  • Reviewed on 2/05/2018
Kaloyan K.
TSE, Lead
Computer Software, 501-1,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    2/5
  • Customer Support
    1/5
  • Value for Money
    1/5
  • Likelihood to Recommend
    2/10
  • Reviewer Source 
  • Reviewed on 10/01/2020

"Needs to go a long way in order to meet its enterprise price tag"

Pros: - It is easy to do simple tasks.
- Has the basic features and functionalities.

Cons: - The support/customer success team does not cooperate at all and leaves you hanging with open issues/questions for weeks.
- The system has really poor file management capabilities and interface.
- The report tool is marketed as something really powerful, but in reality it is just an interface for SQL queries that doesn't even show you the actual tables you are querying against.

  • Reviewer Source 
  • Reviewed on 10/01/2020
Michael N.
Training & Development Coordinator
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    Unrated
  • Customer Support
    5/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 24/04/2013

"Intellum's Exceed in Review - ProTrans International Inc."

Comments: This systems overall use and capabilities measure in what we would consider an industry leader. We went through numerous LMS systems before deciding on Exceed and found that Exceed could do everything any other system could do, and more. We would give the system a 9/10 on our rating scale.

Pros: The ease of use of the system is great. Hardly any training needed to be able to manage this system from an HR & Training standpoint. Customer support on any issues has been great. We have had the same representative the whole time, and they have remained in constant contact during the process.

Cons: If I would have to pick out one thing that we considered a "Con" as a part of the system, it would be the destruction of users. In the beginning of our purchase, we created several test dummy accounts to work within the system before going live. We have since marked them as inactive users, but can't completely remove them from the system. We are aware this is for record purposes, but would be nice to remove the accounts labeled "Test Test" or "John Doe".

  • Reviewer Source 
  • Reviewed on 24/04/2013
Kayla C.
Talent and Client Experience Specialist
Entertainment, 501-1,000 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    3/5
  • Customer Support
    5/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 29/11/2017

"Exceed Beginnings"

Pros: Great customer support through Intellum for the Exceed software. Admin articles are easy to follow if you find what you are looking for in their Help Desk functionality or work with a support representative. Easy to navigate and understand. There are multiple testing options, in a staging environment and in a specific branding organization in production, which is key!

Cons: Not fully developed in terms of having various options. Can customize to a certain extent. Only offers reporting, no dashboards or analytics currently.

  • Reviewer Source 
  • Reviewed on 29/11/2017