---
description: Learn more about Social Places price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Social Places Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/30541/customer-satisfaction/software) > [Social Places](/software/166891/go-review)

# Social Places

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> Social Places is the leading AI-driven marketing automation platform designed specifically for multi-location brands and franchises.
> 
> Verdict: Rated **4.9/5** by 21 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Social Places?

Customer feedback and AI reputation management platform designed for multi-location and franchise brands. Our solution is great in-house marketing teams and agencies.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 21 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Social Places

## Commercial Context

- **Pricing model**: Per Feature (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, New Zealand, South Africa, United Kingdom, United States

## Features

- Complaint Monitoring
- Customer Experience Management
- Customer Segmentation
- Customisable Forms
- Customisable Templates
- Listing Management
- Multi-Channel Communication
- Performance Metrics
- Process/Workflow Automation
- Reporting/Analytics
- Reputation Management
- SMS Messaging
- Sentiment Analysis
- Survey/Poll Management

## Integrations (9 total)

- Enhanced Reporting for Google My Business
- Facebook Business Suite
- Geo-Tag Google My Business Photos
- Google My Business Post Scheduler
- Google My Business Pro Services
- Google My Business Review Manager
- Instagram
- Twilio
- Zomato for Business

## Support Options

- Email/Help Desk
- Chat

## Category

- [Customer Satisfaction Software](https://www.capterra.co.nz/directory/30541/customer-satisfaction/software)

## Related Categories

- [Customer Satisfaction Software](https://www.capterra.co.nz/directory/30541/customer-satisfaction/software)
- [Local SEO Tools](https://www.capterra.co.nz/directory/33515/local-seo-tools/software)

## Alternatives

1. [Jotform](https://www.capterra.co.nz/software/158456/jotform-4-0) — 4.7/5 (2794 reviews)
2. [SurveyMonkey](https://www.capterra.co.nz/software/32728/surveymonkey) — 4.6/5 (10427 reviews)
3. [Trustpilot](https://www.capterra.co.nz/software/169618/trustpilot) — 4.5/5 (1202 reviews)
4. [LiveAgent](https://www.capterra.co.nz/software/102188/liveagent) — 4.7/5 (1753 reviews)
5. [GiveMe5.ai](https://www.capterra.co.nz/software/207396/GiveMe5-ai) — 4.7/5 (86 reviews)

## Reviews

### "Social Places Services" — 5.0/5

> **Claudia** | *2 September 2021* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Awesome and easy-to-use dashboard. Fantastic for scheduling social media content and enjoy the internal approval option. The reporting tool is excellent.
> 
> **Cons**: It does have bugs every now and then however, they are attended to quickly and efficiently.
> 
> Highly recommend\! Very innovative product.

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### "Social Places Review" — 4.0/5

> **Danisha** | *14 September 2021* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: I love that the system is easy to navigate and understand. I also love that changes can be made almost instantaneously with the help of their  efficient IT/dev team
> 
> **Cons**: There's not much that I dislike. The only thing I could recommend is for the review dashboard to look a little less full
> 
> I love working with Social Places. The team is amazing. Extremely friendly and helpful. Quick turn around times. Always available to assist

-----

### "Very friendly to use" — 5.0/5

> **Bella** | *21 September 2021* | Food & Beverages | Recommendation rating: 6.0/10
> 
> **Pros**: the automated response that makes easy to communicate with customers.
> 
> **Cons**: Not being able to communicate live with our customers.

-----

### "Want to manage your reviews, reputation, listings and social media, ads and bookings in one place?" — 5.0/5

> **Kristen** | *23 September 2021* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: The GoListings, Ads and social media audits features are definitely the most impactful for our business. It’s super easy to use and if you’re not familiar with it the team is great at onboarding\!
> 
> **Cons**: The filter feature on the dashboard I can sometimes be a bit buggy and I've struggled with it a few times, but the support team is always quick to help when users get stuck or if there's a system issue.
> 
> Their software keeps proving to be innovative, they're constantly adding new, improved and better solutions to their services which is great for the present and future of businesses\!

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### "Fantastic Socila media Managememet Platform" — 5.0/5

> **Rachel** | *8 September 2021* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Google reviews are easy to view and reply to. Content scheduling is a breeeze
> 
> **Cons**: Wish we could group stores into categories so that we can share posts to a ready built group of stores instead of having to select each store every time we want to share to multiple stores
> 
> Excellent service and easy to use platform

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## Links

- [View on Capterra](https://www.capterra.co.nz/software/166891/go-review)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/166891/Go-Review/> |
| en-AE | <https://www.capterra.ae/software/166891/go-review> |
| en-AU | <https://www.capterra.com.au/software/166891/go-review> |
| en-CA | <https://www.capterra.ca/software/166891/go-review> |
| en-GB | <https://www.capterra.co.uk/software/166891/go-review> |
| en-IE | <https://www.capterra.ie/software/166891/go-review> |
| en-IL | <https://www.capterra.co.il/software/166891/go-review> |
| en-IN | <https://www.capterra.in/software/166891/go-review> |
| en-NZ | <https://www.capterra.co.nz/software/166891/go-review> |
| en-SG | <https://www.capterra.com.sg/software/166891/go-review> |
| en-ZA | <https://www.capterra.co.za/software/166891/go-review> |

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