--- description: Learn more about ROLLER price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ROLLER Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Ticketing Systems](/directory/30039/ticketing/software) > [ROLLER](/software/164715/roller) # ROLLER Canonical: https://www.capterra.co.nz/software/164715/roller Page: 1 / 7\ Next: [Next page](https://www.capterra.co.nz/software/164715/roller?page=2) > ROLLER is venue management software that offers ticketing, point of sale, payment processing, and operations tools for attractions. > > Verdict: Rated **4.2/5** by 145 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ROLLER? ROLLER is used by trampoline parks, family entertainment centers, amusement parks, water parks, museums, zoos, aquariums, rock climbing facilities, playcenters, and roller skating rinks. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 145 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ROLLER Software - **Location**: Sydney, Australia - **Founded**: 2010 ## Commercial Context - **Pricing model**: (Free Trial) - **Pricing Details**: ROLLER partners with over 2,600 attractions venues to help them sell more, save time, and deliver better experiences for their guests. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Argentina, Australia, Belgium, Canada, Colombia, Denmark, Egypt, Finland, France, Germany, Hong Kong SAR China, Ireland, Kenya, Kuwait, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway and 11 more ## Features - Access Controls/Permissions - Accounting Integration - Alerts/Notifications - Attendee Management - Barcode/Ticket Scanning - Billing & Invoicing - Contact Management - Customer Accounts - Customer Data Management - Customer Database - Customisable Templates - Data Import/Export - Debit/Credit Card Processing - Digital Signature - Document Management - Document Storage - Dues Management - Email Management - Event Ticketing - Forms Management - In-Person Payments - Interaction Tracking - Inventory Management - Member Communication - Member Database - Member Types - Membership Management - Membership Renewals - Mobile Payments - Multiple Payment Options - Online Signing - PCI Compliance - Payment Fraud Prevention - Payment Processing - Promotions Management - QR Codes - Reporting/Analytics - Reservations Management - Returns Management - SMS Messaging - Sales Management - Searchable Database - Secure Data Storage - Segmentation - Social Promotion - Ticketing - Transaction Monitoring - Volunteer Management - Website Management - Workflow Management ... and 14 more features ## Integrations (15 total) - Brevo - Campaign Monitor by Marigold - Fresh KDS - Google Tag Manager 360 - InMoment - Klaviyo - Mailchimp - Microsoft Power BI - NetSuite - Ontraport - Sailthru - Tanda - Workforce.com - Xero - Yellow Dog Inventory ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Ticketing Systems](https://www.capterra.co.nz/directory/30039/ticketing/software) ## Related Categories - [Ticketing Systems](https://www.capterra.co.nz/directory/30039/ticketing/software) - [CRM Software](https://www.capterra.co.nz/directory/2/customer-relationship-management/software) - [Event Management Software](https://www.capterra.co.nz/directory/20030/event-management/software) - [POS Systems](https://www.capterra.co.nz/directory/20052/point-of-sale/software) - [Venue Management Software](https://www.capterra.co.nz/directory/30811/venue-management/software) ## Alternatives 1. [iVvy Venue Management](https://www.capterra.co.nz/software/141909/ivvy) — 4.6/5 (69 reviews) 2. [events500i](https://www.capterra.co.nz/software/1039929/events500i) — 4.9/5 (22 reviews) 3. [AllBooked by Skedda](https://www.capterra.co.nz/software/1073834/AllBooked) — 4.8/5 (70 reviews) 4. [Perfect Venue](https://www.capterra.co.nz/software/1035127/perfect-venue) — 4.8/5 (76 reviews) 5. [Tripleseat](https://www.capterra.co.nz/software/118047/tripleseat) — 4.7/5 (573 reviews) ## Reviews ### "Wouldnt use anything else, makes my life so easy\!" — 5.0/5 > **Cameron** | *18 September 2025* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: Its an all in one software that runs my whole business, it does everything I need it to do and its easy to use and learn for new staff > > **Cons**: Nothing in particular, the price has been moving up a bit over the years, especially the pro version > > Great, customer service has always been quick and knowledgable and able to fix my issues, onboarding was easy and the software has been improving more and more over the 5ish years we have been using ----- ### "Roller use" — 3.0/5 > **Chanel** | *10 July 2024* | Hospitality | Recommendation rating: 3.0/10 > > **Pros**: Clear menus Screens not super busy or flashy > > **Cons**: I dont like how u have to swap between vm and pos when dealing with future bookings. Events can not be swiped to get to next 1 the mobile version is impossible to use ----- ### "Feature-Rich Platform Built for Growing Venues" — 4.0/5 > **Mason** | *16 December 2025* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: I’ve been using the ROLLER platform for over five years and have consistently been impressed with how forward-thinking the company is. ROLLER stays ahead of the curve by regularly releasing new features that genuinely improve day-to-day operations and back-office workflows, especially around accounting and reporting. The support team is knowledgeable and helpful, and I appreciate how ROLLER has expanded its support options over time, making it easier to get assistance when needed. Communication around product releases and new features is also very clear, which makes adoption and training much smoother. Payment processing is a standout feature. The reporting is detailed, transparent, and easy to understand, making it simple to track funds and reconcile transactions. > > **Cons**: Support response times can occasionally be slower than ideal for urgent issues. While ROLLER is clearly growing and scaling, there are moments where faster turnaround would make a big difference, especially for time-sensitive operational needs. > > ROLLER is a powerful, reliable platform that continues to evolve in meaningful ways. It’s well-suited for venues that need strong operational tools, clear reporting, and dependable payment processing. The team is forward-thinking, and while there are occasional growing pains as the company scales, the overall value and long-term direction of the product are excellent ----- ### "Roller saved my Business." — 5.0/5 > **Cameron** | *4 November 2025* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: Easy user interface face / platform, Unbelievable personalized support, Great value. Secure, Prompt Payment processing and waiver system. > > **Cons**: I am yet to find an issue with Roller. The only problem we had was not utilizing their system first. > > Roller literally saved our business when our previous POS supplier switched us off just as school holidays were starting. Operating a Trampoline Adventure Park, this was catastrophic to our business. After being referred to Roller by a friend of ours, Rollers amazing team were able to get us set up and operating ON THE SAME DAY. Still to this day, their platform has yet to fail us ( as the previous POS company did time and time again ), and their ongoing training and support have simply been amazing. ----- ### "Do Not Recommend" — 2.0/5 > **Tish** | *14 March 2026* | Entertainment | Recommendation rating: 0.0/10 > > **Pros**: Not much at all. Especially the fact that Roller caused us to lose 15% of our monthly memberships because it didn't roll over after a year and we had to reach out and ask them to sign up again. Very expensive as well. > > **Cons**: Overpriced. Terrible costumer service so that issues do not get resolved in a timely manner and the customer is always gone by the time they respond. The answer to any issue is usually "buy the pro version". After a year it deleted the membership accounts and we had to get all members to re-enlist therefore losing a good portion of our costumers. They increased an already high price by 7% this year. Even after severe dissatisfaction they refuse to let us out of our contract for the remainder of the year. > > Terrible experience, from the platform not being user friendly to losing customers due to it dropping all memberships after a year to being stuck with slow costumer service that usually leads to us troubleshooting and going to a hard copy by hand because the answer is "no" or "you need to upgrade to the pro version". Our indoor playground has not had a good experience at all with Roller. ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.co.nz/software/164715/roller?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/164715/roller) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data