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What Is Jamf Pro?

Jamf Pro is a complete device management solution for IT pros to simplify the deployment, inventory and security of Macs, iPads, iPhones and Apple TVs. Designed to automate device management while driving end-user productivity, Jamf Pro is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple devices. The IT experience you want is within reach. Request a free trial and become an IT superhero today.

Who Uses Jamf Pro?

Jamf is committed to enabling IT to empower end-users and bring the legendary Apple experience to businesses, education institutions and government organizations via our Jamf Pro software

Jamf Pro Software - 1
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Reviews of Jamf Pro

Average score

Overall
4.7
Ease of Use
4.4
Customer Service
4.6
Features
4.6
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
69%
4
29%
3
2%
1
0%
Daniel
Daniel
Customer Success Manager in US
Verified LinkedIn User
Individual & Family Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

the best MDM for Apple devices

5.0 5 years ago

Comments: using to manage multiple iPads at multiple locations and keep software up to date

Pros:

Works seamlessly with Apple devices and software, easy to deploy, easy to manage multiple devices in multiple locations.

Cons:

a little difficult to learn, if you've never used an MDM before, but it's not too bad once you get it set up

Michael
Technology Support & Training Specialist in US
Education Management, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

JAMF puts the flow in device management workflows.

5.0 4 years ago

Comments: Jamf is an indispensable tool for device management. It puts the flow in the workflow and makes large scale deployments manageable by a small staff with various skill sets.

Pros:

Jamf provides me the ability to amplify my efforts of making task ready machines, where ever, and whenever needed.

Cons:

I'd like a GUI option to replicate the actual device screen so I can have teachers manage devices in real-time to maximize contact time.

Mike
Senior Specialist - Web Content in US
Consumer Electronics, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Terrible User Experience - Would Not Recommend to Admins and Companies

1.0 5 years ago

Comments: I think our admins use it as a user administration tool for corporate security, but it's super inefficient and highly frustrating to use. It actually makes my work processes super inefficient, because i'm constantly batting weird errors and frustrating password resets.

Pros:

Nothing. The software is meant to be a sort of user management software for companies, but the user experience is one of the worst I have experienced in my life.

Cons:

The running processes bog down your work machine and the security reset protocol (at least for my organization) is very frustrating. It doesn't work, our passwords need to be reset every 90 days, and we're supposed to get a notification to do this, but it doesn't happen, so every 90 days, I physically go to see our internal IT department. In addition, the process runs constantly, so it drains your battery.

Dwight
Director of Technology in US
Education Management, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Solid Performing MDM

5.0 4 years ago

Comments: We've been pleased to be a JAMF Pro customer over the past several years. Their software is robust, reliable, and has made the management of our iOS, Mac OS, and tvOS devices a breeze!

Pros:

It just works! JAMF gives use the peace of mind knowing our devices are receiving the appropriate profiles and configurations when needed.

Cons:

Slight learning curve for users new to the MDM arena.

Jerrod
Senior Technical Support Specialist in US
Information Technology & Services, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

A must have for apple product administration

5.0 4 years ago

Comments: Jamf has been excellent in securing our student iPads. The sheer amount of control we have over our devices is perfect for our school.

Pros:

One of the biggest pros of is its ease of use. Implementing this mdm with our apple products was very streamlined and fluid. The GUI is straightforward. They are always making improvements on the front and back end.

Cons:

I don't have much to say in the way of cons. If I think of something that might be missing or needs improvement, it's a fleeting thought at best and not worth remembering.