VinCue

VinCue

by DealerCue

Who Uses VinCue?

Automotive Dealerships of any size both independent and franchise.

What Is VinCue?

A mobile VIN scanner, market price inventory based on supply, demand and turn with real time data, and links to all major auctions.

VinCue Details

DealerCue

https://dealercue.com/

Founded 2015

VinCue Pricing Overview

VinCue does not have a free version and does not offer a free trial.

Free Version

No

Free Trial

No

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Support

24/7 (Live Rep)

Online

VinCue Features

Car Dealer Software
Accounting Management
Buy-Here Pay-Here Dealer
Collections Management
Contact Database
Document Management
Financing Management
Lease Tracking
New Car Dealer
Service Department
Used Car Dealer
Website Integration

VinCue Reviews

Showing 5 of 32 reviews

Overall
4.4/5
Ease of Use
4.3/5
Customer Service
4.3/5
Features
4.1/5
Value for Money
4.5/5
David C.
General Manager
Automotive, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 20/04/2019

"So much more than the competitors"

Pros: This product is like no other....very robust, gives you so much more than the competitors. And the customer service is like no other. Incredible experience all the way around. The executive is always available to walk me through different insights in this product. Cant say enough about her or the App.

Cons: The only negative think I could say if anything is at the beginning it was a little slow on Android base vs. Iphone. They took my comments and feedback to heart and worked to make it better. So not really nothing to say negative.

Vendor Response

by DealerCue on 24/04/2019

Thanks for the awesome Review! We are glad you like VinCue and appreciate your patience with us while we worked through the kinks in the beginning!

  • Reviewer Source 
  • Reviewed on 20/04/2019
Lindsey S.
Internet Manager
Automotive, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 15/10/2019

"Ease of Use"

Comments: Easy to use, I like it. The help team is helpful and able to correct issues quickly.

Pros: This software is easy to navigate, self explanatory, and requires no training. I was able to pick it up and use within a business day.

Cons: I use it in regards to uploading photos, I am often irritated that each photo must be manually deleted, and cannot be bulk deleted.

Vendor Response

by DealerCue on 16/10/2019

Thanks for the amazing review Lindsey and we look forward to continuously improve the product for our clients!

  • Reviewer Source 
  • Reviewed on 15/10/2019
Daniel G.
mgr
Automotive, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    3/5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 3/09/2019

"VinCue"

Pros: offers most valuation books and Carfax on one page

Cons: limited sorting ability without exporting to excel, some data is arbitrary, limited ability to drill down.

Vendor Response

by DealerCue on 4/09/2019

Daniel thanks for taking the time to review VInCue. I am excited for you to on-board onto the newest version here in a week! It will allow you to sort by anything you want without exporting, it will also allow you to drill down and only compare with vehicles with similar options. Stay tuned! We are excited that you are a VinCue client!

  • Reviewer Source 
  • Reviewed on 3/09/2019
Ken E.
GM
Automotive, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    4/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 30/04/2019

"Could be a homerun!"

Comments: See above

Pros: Overall, a nice product, but with a few tweaks, could be a absolute home run! Really like the layout of both the app and the desktop. It is very nice having myself, along with 3 others logged in to the same program, all at once and on both the app and the desktop! Searching competitors sales is also a nice feature.

Cons: Unfortunately, there are a few bugs. The VIN scanner is in need of improvement. At time, it is slow to read the barcodes. The other problem I have is how slow the app works at certain auctions. Specifically Manheim Auto Auction. The final bug that needs worked out is the manner in which the app stores vehicles. If you rescan a vehicle from a previous scan, the program should move it to the top of the list of vehicle scans, but it does not. It keeps it in the spot it was originally, which makes it hard to find.

  • Reviewer Source 
  • Reviewed on 30/04/2019
Jacob T.
Director of Digital Operations
Automotive, 13-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    3/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 3/05/2019

"VinCue Analysis"

Comments: Overall this is a piece of software with a good philosophy, excellent interface and tons of potential. It needs some work especially on the inventory management side but is intuitive to use and performs well.

Pros: I love the layout and design, its mobile first approach, and the mentality shift of constantly monitoring the online marketplace via dealer websites.

Cons: There are key absent functions that it very much needs to deploy. A vehicle history log, photo uploading for multiple vehicles at once, access to the Carfax from a RevCue VDP, a search inventory bar more broadly deployed (like on VDPs) and more robust Overlay control are a few features and functions that we need in this software that we don't have.
Additionally, the nature of the automatic competitive set filters prioritize things other than our primary differentiators when considering what vehicles to include as relevant in a search, and that has been a pain point for us since we first came on board.

Vendor Response

by DealerCue on 7/05/2019

Thanks Jacob!! We are excited for all the upcoming improvements to get released and appreciate you hanging in there with us!!

  • Reviewer Source 
  • Reviewed on 3/05/2019