Who Uses This Software?
Automotive Dealerships of any size both independent and franchise.
Average Ratings32 reviews
- Overall 4.4 / 5
- Ease of Use 4.3 / 5
- Customer Service 4.3 / 5
- Features 4.1 / 5
- Value for Money 4.5 / 5
- Free Version No
- Free Trial No
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
24/7 (Live Rep)
- Founded 2015
VinCue Most Helpful Reviews
Reviewed on 15/10/2019
Ease of Use
Comments: Easy to use, I like it. The help team is helpful and able to correct issues quickly.
Pros: This software is easy to navigate, self explanatory, and requires no training. I was able to pick it up and use within a business day.
Cons: I use it in regards to uploading photos, I am often irritated that each photo must be manually deleted, and cannot be bulk deleted.
by DealerCue on 16/10/2019
Thanks for the amazing review Lindsey and we look forward to continuously improve the product for our clients!
Reviewed on 30/04/2019
Could be a homerun!
Comments: See above
Pros: Overall, a nice product, but with a few tweaks, could be a absolute home run! Really like the layout of both the app and the desktop. It is very nice having myself, along with 3 others logged in to the same program, all at once and on both the app and the desktop! Searching competitors sales is also a nice feature.
Cons: Unfortunately, there are a few bugs. The VIN scanner is in need of improvement. At time, it is slow to read the barcodes. The other problem I have is how slow the app works at certain auctions. Specifically Manheim Auto Auction. The final bug that needs worked out is the manner in which the app stores vehicles. If you rescan a vehicle from a previous scan, the program should move it to the top of the list of vehicle scans, but it does not. It keeps it in the spot it was originally, which makes it hard to find.
Reviewed on 3/05/2019
Comments: Overall this is a piece of software with a good philosophy, excellent interface and tons of potential. It needs some work especially on the inventory management side but is intuitive to use and performs well.
Pros: I love the layout and design, its mobile first approach, and the mentality shift of constantly monitoring the online marketplace via dealer websites.
There are key absent functions that it very much needs to deploy. A vehicle history log, photo uploading for multiple vehicles at once, access to the Carfax from a RevCue VDP, a search inventory bar more broadly deployed (like on VDPs) and more robust Overlay control are a few features and functions that we need in this software that we don't have.
Additionally, the nature of the automatic competitive set filters prioritize things other than our primary differentiators when considering what vehicles to include as relevant in a search, and that has been a pain point for us since we first came on board.
by DealerCue on 7/05/2019
Thanks Jacob!! We are excited for all the upcoming improvements to get released and appreciate you hanging in there with us!!
Reviewed on 20/04/2019
So much more than the competitors
Pros: This product is like no other....very robust, gives you so much more than the competitors. And the customer service is like no other. Incredible experience all the way around. The executive is always available to walk me through different insights in this product. Cant say enough about her or the App.
Cons: The only negative think I could say if anything is at the beginning it was a little slow on Android base vs. Iphone. They took my comments and feedback to heart and worked to make it better. So not really nothing to say negative.
by DealerCue on 24/04/2019
Thanks for the awesome Review! We are glad you like VinCue and appreciate your patience with us while we worked through the kinks in the beginning!
Reviewed on 12/04/2019
Comments: I like the company and their people are ez to deal with. I have referred 20 group members of mine to them and they have switched back to vauto because the data wasn't accurate. I wish they would work the bugs out.
Pros: The price is very competitive. It works well as an appraisal tool.
Cons: Some of the features don't work well or at all. The scoring system is useless and the comparables on the used cars are not vin decoded and sometimes will compare vehicles that aren't the same. e.g. reg. cab trucks compared to crew. 2wd compared to 4wd etc