---
description: Learn more about WeTravel price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: WeTravel Pricing, Reviews & Features - Capterra New Zealand 2026
---

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# WeTravel

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> WeTravel is the leading booking \&amp; payments platform for multi-day and group travel businesses.
> 
> Verdict: Rated **4.8/5** by 524 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses WeTravel?

More than 8,000 travel businesses trust WeTravel’s platform to power their operations, from tour operators to destination management companies to travel advisors to wellness retreat leaders.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 524 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: WeTravel
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$79.00
- **Pricing model**:  (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Albania, Angola, Anguilla, Antigua & Barbuda, Armenia, Aruba, Australia, Austria, Bahamas, Barbados, Belgium, Belize, Bermuda, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Cameroon, Canada, Cayman Islands and 81 more

## Features

- ACH Payment Processing
- Accounting Integration
- Billing & Invoicing
- Booking Management
- CRM
- Calendar Management
- Central Reservation System
- Client Management
- Customer Support
- Dashboard
- Debit/Credit Card Processing
- Electronic Payments
- For Travel Agencies
- Group Reservations
- Itinerary Creation
- Mobile Payments
- Multiple Payment Options
- Online Booking
- PCI Compliance
- Package Creation
- Payment Fraud Prevention
- Payment Processing
- Pricing Management
- Quotes/Estimates
- Recurring/Subscription Billing
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Resource Management
- Transaction Monitoring
- Vendor Management

## Integrations (1 total)

- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Tour Operator Software](https://www.capterra.co.nz/directory/20033/tour-operator/software)

## Related Categories

- [Tour Operator Software](https://www.capterra.co.nz/directory/20033/tour-operator/software)
- [Payment Processing Software](https://www.capterra.co.nz/directory/30232/payment-processing/software)
- [Travel Management Software](https://www.capterra.co.nz/directory/31057/travel-management/software)
- [Travel Agency Software](https://www.capterra.co.nz/directory/20034/travel-agency/software)
- [Online Booking Systems](https://www.capterra.co.nz/directory/20032/reservations/software)

## Alternatives

1. [PayPal](https://www.capterra.co.nz/software/179251/paypal) — 4.6/5 (26301 reviews)
2. [Venmo](https://www.capterra.co.nz/software/182159/venmo-) — 4.7/5 (9271 reviews)
3. [Stripe](https://www.capterra.co.nz/software/123889/stripe) — 4.6/5 (3309 reviews)
4. [Square Payments](https://www.capterra.co.nz/software/170278/square-payments-processing) — 4.7/5 (2672 reviews)
5. [Signature](https://www.capterra.co.nz/software/181137/signature) — 4.8/5 (29 reviews)

## Reviews

### "Grateful to Wetravel\!" — 5.0/5

> **Gilbert** | *16 December 2025* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10
> 
> **Pros**: We travel has been an excellent tool for our company and for our travelers, the software is extremely friendly to use, could create a full itinerary in 15 minutes which saves you so much time. Its a great value for money and the excellent and easy access to book , pay, transfer money and accept all methods of payment.
> 
> **Cons**: I have nothing to dislike at this point, everything has been positive and I like the continuously improvement to the software and possibilities.
> 
> Working with \[sensitive content hidden\]&#10; has been excellent, she is a extremely knowledgeable and helpful with all the information to help us in every way and always available. thank you \[sensitive content hidden\]

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### "WeTravel is continually growing into the perfect travel booking tool" — 5.0/5

> **Sherry** | *28 March 2026* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10
> 
> **Pros**: Our company absolutely loves WeTravel for making it easy for our customers to pay, allowing us to build beautiful brochures and collect vital details at the time of booking.  Customer Support from WeTravel for our company goes above and beyond.
> 
> **Cons**: Currently the cons of WeTravel include not being able to stop and save during the booking process, not having clear invoices that are fully customizable and confusion for booked customers to get into and alter their bookings.
> 
> Overall our company has been loving WeTravel.  WeTravel has been continually growing and changing and listens to their customer's needs

-----

### "STAY AWAY\! They don't release funds\!" — 1.0/5

> **Joseph** | *16 July 2025* | Executive Office | Recommendation rating: 0.0/10
> 
> **Pros**: The trip platform is nice and easy to work with. I wish I could say the same for the main office who runs the actual company. Read our cons section below.
> 
> **Cons**: Payments and main customer service is horrible. It took days which turned into a week plus to have accounts verified. Eventually we had to refund customers and go with a different platform.

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### "An Intuitive, Reliable, and User-Centered Platform for Travel Providers" — 5.0/5

> **Adrian** | *19 December 2025* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: What we like most about WeTravel is how intuitive and powerful it is for both operations and the end user. The reporting tools are extremely useful and give us clear visibility over payments and performance. Creating both general trips and individual trips is simple and flexible, and the ability to add custom tasks and questions has significantly improved our user journey. These features make the checkout process on our website smooth, clear, and stress-free for participants. Managing the funds we receive is also very easy and transparent, which saves us a lot of time and reduces errors. On top of that, the constant and outstanding support from  \[sensitive content hidden\] has been invaluable, she keeps us informed about important updates and improvements that could impact or enhance our operations.
> 
> **Cons**: Honestly, there is very little to dislike. Occasionally, some advanced features require a short learning curve at the beginning, but the support team and available resources make this easy to overcome. Additionally, while the reports are extremely useful, we would love to have more detailed breakdowns; such as dropdowns showing how many add-ons were purchased, rather than only total quote numbers.
> 
> Our overall experience with WeTravel has been excellent. As providers, it has simplified our internal workflows while greatly improving the user experience for our customers. From trip creation to checkout and payment management, everything feels well thought out and efficient. The platform continues to evolve, and the proactive communication and support from the WeTravel team, again, especially our collaborator \[sensitive content hidden\], make us feel supported and confident in using the platform long-term.

-----

### "review after about 1 year of use" — 5.0/5

> **Daniel** | *25 September 2025* | Leisure, Travel & Tourism | Recommendation rating: 9.0/10
> 
> **Pros**: The technical support, the closeness with the account managers (so far only two but great people), the level of automatization it provides, the constant improvements, the WT Academy
> 
> **Cons**: The issue is that the number of participants per package cannot be configured in a way that works correctly for us.&#10;&#10;Example:&#10;&#10;The first package is “1 participant for morning tour.” Here we set “1” as participants per booking and that works fine (even if the system allows it to go up to 9, which is the maximum number of participants we set for this trip—but in reality the maximum for this package should be 1).&#10;&#10;The second package is “2–9 participants for morning tour.” Ideally, this should allow any number from 2 to 9. But if we set “2” as the participants per booking, the system only offers 2, 4, 6, 8, etc. as options. The only way to get 2, 3, 4, 5, 6, 7, 8, 9 is by setting it to “1” again.&#10;&#10;And that’s where the problem comes up: since the system presents options from 1 to 9, some clients—whether by mistake or intentionally—can still select “1” and end up paying the wrong rate (normally cheaper).
> 
> Great but it can be even better, as we are not using all the tools that the system provides, but it is because we do not need all of them, however the ones we use can be still improved

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## Links

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