--- description: Learn more about Aesthetic Record price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Aesthetic Record Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Medical Spa Software](/directory/30582/medical-spa/software) > [Aesthetic Record](/software/162938/aesthetic-record) # Aesthetic Record Canonical: https://www.capterra.co.nz/software/162938/aesthetic-record Page: 1 / 4\ Next: [Next page](https://www.capterra.co.nz/software/162938/aesthetic-record?page=2) > Aesthetic Record is a HIPAA compliant EMR, that was specifically designed for the aesthetics industry > > Verdict: Rated **3.5/5** by 76 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Aesthetic Record? Aesthetic Practices, Doctors Offices, Spa, Cosmetic Provider, Medical Aesthetic Injectors ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.5/5** | 76 Reviews | | Ease of Use | 3.4/5 | Based on overall reviews | | Customer Support | 3.5/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.3/5 | Based on overall reviews | | Recommendation percentage | 50% | (5/10 Likelihood to recommend) | ## About the vendor - **Company**: Aesthetic Record - **Founded**: 2017 ## Commercial Context - **Starting Price**: US$12.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Aesthetic Record offers a 14-day free trial for new users, after which the software is available across 2 pricing tiers - Essentials and Accelerator. One-time setup up is also included in subscriptions. Pricing and functionality - outlined below - scales with number of users. Essentials: · Monthly - $12/Month/Per User with $199 One-Time Setup Fee · Annually - $10/Month/Per User with $199 One-Time Setup Fee Accelerator: · Monthly - $16/Month/Per User with $199 One-Time Setup Fee · Annually - $13/Month/Per User with $199 One-Time Setup Fee - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Appointment Management - Billing & Invoicing - Charting - Client Management - Customisable Templates - Document Management - E-Prescribing - EMR/EHR - For Medical Spas - Gift Card Management - HIPAA Compliant - Inventory Management - Medical Billing - Online Booking - Patient Portal - Patient Records Management - Patient Scheduling - Payment Processing - Physician Scheduling - Reminders ## Integrations (13 total) - ActiveCampaign - Cherry - Constant Contact - HubSpot Marketing Hub - Intercom - Klarna - Mailchimp - Shopify - Stripe - Sunbit - Zapier - Zoho CRM - eFax ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Medical Spa Software](https://www.capterra.co.nz/directory/30582/medical-spa/software) ## Related Categories - [Medical Spa Software](https://www.capterra.co.nz/directory/30582/medical-spa/software) - [Medical Lab Software](https://www.capterra.co.nz/directory/20043/medical-lab/software) - [Patient Management Software](https://www.capterra.co.nz/directory/30780/patient-management/software) - [Medical Software](https://www.capterra.co.nz/directory/20029/medical-practice-management/software) - [Dermatology EMR Software](https://www.capterra.co.nz/directory/32518/dermatology-emr/software) ## Alternatives 1. [AestheticsPro](https://www.capterra.co.nz/software/93446/aestheticspro) — 4.4/5 (662 reviews) 2. [ZENOTI](https://www.capterra.co.nz/software/131057/zenoti) — 4.4/5 (1285 reviews) 3. [Pabau](https://www.capterra.co.nz/software/140062/pabau-crm) — 4.7/5 (647 reviews) 4. [PatientNow](https://www.capterra.co.nz/software/92269/patientnow) — 3.9/5 (299 reviews) 5. [Mangomint](https://www.capterra.co.nz/software/187593/mangomint) — 5.0/5 (341 reviews) ## Reviews ### "Aesthetic Records Review" — 2.0/5 > **Nadja** | *27 June 2025* | Cosmetics | Recommendation rating: 1.0/10 > > **Pros**: Good system if it works Photos are easy to use traceability of products is a good feature Invoices are easy to generate once you got the hang of it > > **Cons**: It did not work when we installed it in New Zealand lots of customer complaints and customers were unable to book after it went live for 5 days Poor customer service when I addressed the issue, I was emailed that the system works well. It took a while for them to look into it and I lost business. I decided to cancel the subscription after paying an expensive onboarding fee and did not get a refund You have to integrate AR Leads, which costs extra for marketing Bookings are made on their website, which is not great for your SEO > > Poor and I would not recommend using it in New Zealand as quite a few features such as two-way SMS, Point of sale do not work. The online booking was difficult for customers. ----- ### "Not as good as Gloss Genius" — 3.0/5 > **Hailey** | *8 April 2025* | Consumer Services | Recommendation rating: 1.0/10 > > **Pros**: How it shows the next available booking date without having to search for it. > > **Cons**: Clunky. Hard to use. Clients fount it hard to use. Felt like using a very old PC. > > Pretty good, but not as good as Gloss Genius ----- ### "management" — 5.0/5 > **Zeinab** | *12 July 2025* | Alternative Medicine | Recommendation rating: 10.0/10 > > **Pros**: I love how there is a designated specialist for every step of the way. The weekend days that i am unable to reach my onboarding specialist i can connect with a live person in my chat box. Great experience so far\! > > **Cons**: i just started working with Aesthetic record, honestly its been great so far. No complaints as of now > > Its been a great experience so far, anytime i have a question its answered so quick. so far so good \! ----- ### "Great experience" — 5.0/5 > **Jessica** | *16 June 2025* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: \[sensitive content hidden\] did a great job answering all of my questions. He gave me alternative solutions for the future > > **Cons**: it is sometimes difficult to find solutions. You have to look for resolution with chat instead of asking the AI tool > > Everyone is so helpful and is able to find a solution quickly with additional solutions for the future. ----- ### "Let's create awesomeness together" — 5.0/5 > **Cindy** | *23 October 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I like that everything is digital. Ease of access desktop and mobile. It allows me to make changes easily on the desktop only. > > **Cons**: Mobile doesn't have the same features as desktop to create a schedule in another location. Before pictures and after pictures after photo's are opposite. The app doesn't allow to schedule in seperate rooms for hands free devices. The messaging would be great to have a button that asks for a live person to respond instead of jumping through hoops. > > The learning curve was hard at first. It is much easier. I like the message button to because some things I can't figure out and that the immediate availability is there when time is of the essence. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.co.nz/software/162938/aesthetic-record?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/162938/aesthetic-record) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data