---
description: Learn more about BrowserStack price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: BrowserStack Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Automation Testing Tools](/directory/30609/automated-testing/software) > [BrowserStack](/software/162900/browserstack)

# BrowserStack

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> Cloud-based software testing platform giving teams access to real browsers and devices for web and mobile app testing.
> 
> Verdict: Rated **4.6/5** by 776 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses BrowserStack?

Software development and QA teams of all sizes, from individual developers to large enterprises, across e-commerce, technology, financial services, media, retail, and travel industries.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 776 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: BrowserStack
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$39.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: BrowserStack offers a free trial for new users, after which the software is available on monthly and annual subscriptions. An open-source version is also available. Pricing and functionality scales with the number of tests, users, or screenshots.&#10;&#10;Live: Starts at $29/month (billed annually) and $39/month (billed monthly)  &#10;Automate Pro: Starts at $129/month (billed annually) and $169/month (billed monthly)&#10;Automate Mobile: Starts at $199/month (billed annually) and $249/month (billed monthly)&#10;Percy: A free version is available for visual testing on 5000 screenshots and unlimited users &#10;Percy Professional: Starts at $99/month (billed annually) and 129/month (billed monthly) for 25,000 screenshots/month &#10;App Live: Starts at $29/month (billed annually) and $39/month (billed monthly)&#10;App Automate: A free version includes 30 interactive testing minutes, 100 automated testing minutes daily, and 4 real mobile devices. Subscription starts at $159/month (billed annually) and $199/month (billed monthly)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Brazil, British Virgin Islands, Canada, Denmark, Germany, India, Ireland, Israel, Mexico, Singapore, South Africa, US Virgin Islands, United Arab Emirates, United Kingdom, United States

## Features

- Access Controls/Permissions
- Activity Monitoring
- Alerts/Notifications
- Annotations
- Anomaly Detection
- Archiving & Retention
- Audience Targeting
- Audit Management
- Audit Trail
- Automated Testing
- Bottleneck Identification
- Collaboration Tools
- Compliance Tracking
- Continuous Integration
- Data Visualisation
- Defect Tracking
- Document Management
- Hierarchical View
- Incident Management
- Issue Tracking
- Load Scenarios
- Load Testing
- Mobile Testing
- Monitoring
- Multiple Test Types
- Network Monitoring
- Performance Management
- Performance Metrics
- Performance Testing Tools
- Project Management
- Quality Assurance
- Quantitative Metrics
- Reporting/Analytics
- Repository Management
- Requirements Management
- Risk Management
- Software Testing Management
- Supports Parallel Execution
- Surveys & Feedback
- Test Script Reviews
- Testing Management
- Testing Scripts
- Traceability
- Version Control
- Video recording/Transcriptions
- Web Testing
- Workflow Management

## Integrations (73 total)

- APS Payroll
- AWS Cloud9
- AWS Lambda
- Android Studio
- Appium
- Asana
- Atlas
- Azure DevOps Labs
- Azure DevOps Server
- Azure DevTest Labs
- Azure Pipelines
- Azure SQL Database
- Birdeye
- Birdseye
- BitBrowser

... and 58 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Automation Testing Tools](https://www.capterra.co.nz/directory/30609/automated-testing/software)

## Related Categories

- [Automation Testing Tools](https://www.capterra.co.nz/directory/30609/automated-testing/software)
- [Load Testing Software](https://www.capterra.co.nz/directory/32135/load-testing/software)
- [Test Management Tools](https://www.capterra.co.nz/directory/34315/test-management-tools/software)
- [Generative AI Tools](https://www.capterra.co.nz/directory/34155/generative-ai/software)
- [User Testing Software](https://www.capterra.co.nz/directory/32295/user-testing/software)

## Alternatives

1. [Lyssna](https://www.capterra.co.nz/software/178766/usabilityhub) — 4.6/5 (88 reviews)
2. [UserQ](https://www.capterra.co.nz/software/1037462/userq) — 4.3/5 (13 reviews)
3. [QA Wolf](https://www.capterra.co.nz/software/1012378/qa-wolf) — 5.0/5 (77 reviews)
4. [TestRail](https://www.capterra.co.nz/software/128204/testrail) — 4.3/5 (179 reviews)
5. [testomat.io](https://www.capterra.co.nz/software/1028715/testomatio) — 4.7/5 (23 reviews)

## Reviews

### "Great tool to help our testing" — 4.0/5

> **Isaac** | *6 April 2026* | Media Production | Recommendation rating: 9.0/10
> 
> **Pros**: It’s easy to use for various members of my team to test on many devices before we push to production with peace of mind.
> 
> **Cons**: Some devices aren’t supportable but that’s more due to those devices being a bit old which we have to account for due to our older and rural user demographic.

-----

### "Good experience and useful for testing" — 4.0/5

> **Wathsala** | *22 September 2025* | Computer Software | Recommendation rating: 3.0/10
> 
> **Pros**: I really liked how easy it was to test websites on different browsers and devices. It saved me a lot of time and helped me find issues quickly. The platform is simple to use and very helpful for compatibility testing.
> 
> **Cons**: The cost of using BrowserStack feels a bit high, especially for small teams. Sometimes the pricing doesn’t seem fair for the features offered. It would be better if they had more flexible or cheaper plans.
> 
> My overall experience with BrowserStack was good. I enjoyed using it for browser and device testing. It helped me make sure my websites worked well everywhere. The platform is reliable and easy to use.

-----

### "Reliable Cross Browser Testing Tool - Browserstack" — 5.0/5

> **Yash** | *2 April 2026* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: - I can test on alomst any real iphone or android model without needing the physical hardwhere.&#10;- It makes it very easy to test my local dev env even when i'm behind a company's VPN.&#10;- It works well with our existing Playwright and Pyhton automation scripts.
> 
> **Cons**: - There's often a big lag between my mouse click \&amp; the remote devide responding.&#10;- It can take 20 30 sec, just to start a session, which feels slow when you are in a hurry.&#10;- It's definitely on the expensive side, especially when you start adding parallel testing slots for the team.
> 
> It's a good tool that has become a part of our workflow. It helps us catch CSS bugs and layout issues on mobile Safari that we just can't see on desktop emulators. While the speed could be better and the cost is high, the reliability of testing on real devices makes it worth it for a professional team.

-----

### "The Unfair Advantage Every QA/Automation Team Deserves" — 5.0/5

> **Yogesh** | *2 April 2026* | Chemicals | Recommendation rating: 10.0/10
> 
> **Pros**: Five years on the enterprise plan and the one thing I like most is how BrowserStack completely removes infrastructure as a problem. Real devices with SIM support, thousands of browser and OS combinations, instant availability, no maintenance overhead. App Live and App Automate work seamlessly with Selenium, Appium, Playwright and most of automation tools without any complex setup. Parallel execution is significantly faster than any self hosted grid I have managed. The newly released no code low code testing is also best, accessibility testing and visual regression tools are production ready and not just checkboxes. For an enterprise team this is the best investment in the testing stack.
> 
> **Cons**: Pricing is the one honest gripe.&#10;BrowserStack is worth every rupee but it is not cheap, and for smaller teams or startups the enterprise plan can feel like a stretch. Parallel session limits on lower tiers push you to upgrade faster than expected and when your team scales quickly, the cost scales with it in a way that requires a conversation with finance every renewal cycle.
> 
> BrowserStack did not just improve our testing workflow, It transformed how our entire engineering culture thinks about quality.&#10;The chaos before was real. Flaky emulators, inconsistent local device setups, test results that meant nothing because the environment was never stable. Onboarding a new automation tool meant weeks of configuration, compatibility debugging and infrastructure work before a single meaningful test ran.&#10;From day one on the BS plan the difference was visible. Real devices, real browsers, real network conditions, available instantly, every single time. No queues, no "device is offline," no environment drift. The confidence in our test results changed overnight because the platform underneath them was finally reliable.&#10;Across multiple automation tools integration experience has been consistently smooth. Switching frameworks mid project did not mean rebuilding infrastructure, It meant updating a config and moving on. That kind of flexibility is rare and genuinely underappreciated until you have worked without it.&#10;App Live became the go to for exploratory testing on real devices with SIM support. App Automate handled mobile regression at a scale and speed a physical device lab three times our budget could not have matched. The freedom to choose between virtual and real devices depending on the test objective gave us precision we simply did not have before.&#10;The no code and low code capabilities brought manual QA members directly into the automation process, accessibility testing and visual regression are now standard pipeline stages, not separate afterthought tools. Everything lives in one platform, reporting is unified and session management gives complete visibility into what ran, when and exactly why something failed.&#10;Enterprise support has been a genuine partner throughout, Issues resolved by people who actually understand automation deeply, not generic ticket handlers.&#10;There is a reason it remains the one tool in the stack that has never been up for replacement. It is not just a platform, it is the foundation our entire quality process is built on.

-----

### "Reliable Real-Device Cloud Testing for Web and Mobile Apps" — 5.0/5

> **Gaurav** | *31 August 2026* | Accounting | Recommendation rating: 9.0/10
> 
> **Pros**: The ability to test websites and mobile applications on real Android and iOS devices directly from the browser is fantastic. It eliminates the need to buy multiple physical testing devices. The live interactive testing is fast, responsive, and makes identifying UI layout bugs and cross-browser compatibility issues seamless.
> 
> **Cons**: The subscription pricing is somewhat expensive for early-stage startups and individual developers. Occasionally, there is a slight latency or input lag during peak hours when streaming real-device screens over standard internet connections.
> 
> BrowserStack has made our cross-browser and mobile responsive testing much simpler and reliable. It allows us to quickly verify web layouts, screen responsiveness, and UI elements across different screen resolutions before deploying updates live to production.

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