18 years helping New Zealand businesses
choose better software
HoneyBook
What Is HoneyBook?
Billing and invoicing software for independent professionals—that's HoneyBook.
HoneyBook makes it easy to book more clients, manage projects, and get paid all in one place.
With proposals, invoices, contracts, payments, and scheduling at your fingertips, you have everything you need to give clients a great experience.
Start your 7 day free trial today.
Who Uses HoneyBook?
Independent business owners including designers, photographers, marketers, freelancers, consultants, florists, caterers, videographers, and many more!
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Reviews of HoneyBook
HoneyBook is the best.
Comments: I love this program. I'm not sure if there is anything really like it on the market and I don't care to look. This program has everything I need to keep up with the day to day in my business.
Pros:
I love this program. This is great for photographers and event planners. Likely could be good for another business as well, but as an event planner this program allows me to get inquiries, navigate them through the pipeline stage of booking, invoice clients and send contracts, process payments and build task management and automations all in one place. This program does so much, and connects to QuickBooks which is a huge bonus for me.
Cons:
There isn't really much about the program that I dislike. I don't like that the automations now have two types of files (legacy and templates). They are basically the same and it really makes no sense to me why they exist separately, but it doesn't impede on using the software. Also, the reporting is good but it doesn't really make sense as it's not as functional as I'd like. You can't look at a report in the program, you have to download every time, but, I make due with what's available.
Alternatives Considered:
Great for basic client tracking and proposals. Slowest for payment deposits.
Comments: I use the super basic functions of the platform. I am aware of the other great tools it offers - my business just can't afford the pro costs. I am on my fourth year using HB and still trying to figure out how to use some of the features.
Pros:
I purchased Honeybook primarily to keep my client details in a single location while gaining the ability to send proposals and invoices for the clean, professional touch. This area is very easy to use without having to hire a pro.
Cons:
To use all the features of CRM, you need to hire a pro who can set you back at least $2k. Also, the payment deposits are the slowest on the market - days! If you use Square, you get the deposit the next day - same for all other CRMs. If you receive a payment on a Wednesday, for example, you won't get that deposit until at least Monday.
Don't Waste a TON of TIme if You Like Your Clients
Comments: Please see above - horrible and time wasting experience. Move on and try something that WORKS and looks good as well.
Pros:
Affordable and Backend looks nice - so that's something!
Cons:
Client experience if poor. Integrations are awful. Layout, design and look are atrocious and check out for clients is multi step.....Who does that anymore? We spent a week trying to get it setup and working well and efficiently....no way it was going to. And if we have to handhold it and manually do a TON of things.....why bother? MANY other options available and we've moved to one.
HoneyBook Response
last year
Hey there! We appreciate your feedback and apologize that your experience wasn't what you were hoping for when moving to a new platform. We do our best to create a platform that fits the needs of various different businesses and business owners but we understand that we aren't going to be perfect for everyone out there. But we love to get specific feedback on what you feel HoneyBook is missing or could improve upon so that future features and upgrades our team does can benefit many. You mentioned integrations but if there are certain, specific integrations that you feel would be helpful, we'd love to know what those are. And where exactly in the onboarding process was it the most difficult. Let us know so we can continue to improve on our end. Appreciate your feedback!
Arranges financial claims workflow, documented records, standardized forms
Pros:
HoneyBook ensures credibility for all parties involved in the invoice. It enables us to create digital invoice forms and link them to customer records and email with ease. I liked its ability to track the invoice from sending to payment, as it documents all of that in the records with date and time efficiently.
Cons:
There are not many negatives to HoneyBook, all the tools are easy to use, records are always up to date, notifications are excellent and all transactions are documented efficiently.
Alternatives Considered:
Near Perfect Helper
Comments: Overall, I live using Honeybook. It has helped me keep my client's information and projects easily managed.
Pros:
I appreciate having all of my client's information in one place. I also like that it can be integrated with email, you can create documents and so on.
Cons:
I would like more creative ability within the documents. Also don't like how some of the documents including invoices interact. It's hard to explain. It's both easy and complicated at the same time.
