15 years helping New Zealand businesses
choose better software

What Is Docketbook?

For many businesses the paper docket is the source of all information on work completed; it is also the source of significant costs or disputes due to lost or inaccurate dockets. Docketbook solves this with an integrated solution combining the ever present smart phone with leading edge cloud technology. More than paperless, Docketbook empowers your business by giving you real-time access to information from your dockets and real-time sharing of dockets with customers and other stakeholders.

Who Uses Docketbook?

Docketbook's software will empower any business that users paper dockets or simple static form software solutions for their work tracking.

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Reviews of Docketbook

Average score

Overall
4.5
Ease of Use
4.5
Customer Service
4.8
Features
4.0
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
50%
4
50%
carsten
director in Australia
Transportation/Trucking/Railroad, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

docketbook

5.0 6 years ago

Comments: Can see immediately what deliveries a certain vehicle has done without that vehicle returning to base to drop off paperwork

Pros:

Easy to use,if you have multiple vehicles it enables you to track each vehicles delivery movements

Cons:

difficult to change vehicle details if you have multiple vehicles in your fleet

Adrian
Adrian
Director in Australia
Verified LinkedIn User
Transportation/Trucking/Railroad, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Heaps better than manual paper work

4.0 6 years ago

Comments: Better recording, but without the weigh bridges being integrated, relies on the drivers to still enter the weights, would like this eliminated entirely so the system is more automatic and streamlined.

Pros:

The Application simplifies the amount of manual paperwork, and then the transference of this to other systems, which incurs its own errors.

Cons:

I have used the backend query to transfer information but found that it doesn't allow the user to select the information you want to extract. It is in some reports that you can get out of the web version.

Docketbook Response

6 years ago

Thanks very much for the review Adrian, great that we are able to streamline some of your processes and eliminate paper. Perhaps the direct integration to Excel will help with your data extract - that allows you to get to every piece of data on Docketbook live into Excel. Would love to work with you on integration with weighbridge systems - if we can get a way of sending the data to our web services, docket automation is the next frontier! Thanks again, Mark

Peter
Truck driver in Australia
Transportation/Trucking/Railroad, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

User friendly app

4.0 6 years ago

Pros:

User friendly and great customer support

Cons:

Regularly freezes so you have to close the app then reopen it

Zoran
Owner in Australia
Transportation/Trucking/Railroad, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

I can allocate work to my guys and they complete their dockets on their phones

5.0 7 years ago

Pros:

It saves time. I don't have to photocopy paper dockets and manually add up loads any more. This is all done for me with easy reports. I can see where my guys have last picked up or dropped off loads, really important if they are tracking sensitive or valuable materials. It includes fatigue management, weight and compliance checking so chain of responsibility is monitored and visible.

Cons:

It took a bit of setting up at the beginning but once we were up and running it was great. It's worth talking to the team when you setup to make sure you do it right.