--- description: Learn more about Rocket.Chat price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Rocket.Chat Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Rocket.Chat](/software/161575/rocket-chat) # Rocket.Chat Canonical: https://www.capterra.co.nz/software/161575/rocket-chat Page: 1 / 8\ Next: [Next page](https://www.capterra.co.nz/software/161575/rocket-chat?page=2) > The world's largest open source communications platform. > > Verdict: Rated **4.3/5** by 156 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Rocket.Chat? Companies that are in highly regulated industries and handling sensitive customer or business information. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 156 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Rocket.Chat - **Location**: Porto Alegre, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$0.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Rocket.Chat offers two pricing plans: Community: A free, self-managed plan designed for small teams. Enterprise: $7/user/month with a minimum of 25 users and $35/agent/month with a minimum of 5 agents. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - @mentions - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Audio Calls - Automated Responses - Autoresponders - Chat/Messaging - Chatbot - Collaboration Tools - Content Management - Customisable Branding - Discussions/Forums - Document Management - File Sharing - Live Chat - Mobile Access - Multi-Channel Communication - Multi-User Collaboration - Natural Language Processing - Offline Form - Proactive Chat - Real-time Consumer-facing Chat - Remote Support Software - Reporting & Statistics - Reporting/Analytics - SMS Messaging - Search/Filter - Task Management - Third-Party Integrations - Transcripts/Chat History - Transfers/Routing - Two-Way Audio & Video - Video Chat - Video Conferencing ## Integrations (17 total) - Cloud Whatsapp - Collaboard - Confluence - Drupal - GitHub - Google Calendar - Google Drive - Google Meet - HubSpot CRM - Instagram - Jira - Jitsi - Pexip Video platform - Telegram - Twitter/X ... and 2 more integrations ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Collaboration Software](https://www.capterra.co.nz/directory/15/collaboration/software) ## Related Categories - [Collaboration Software](https://www.capterra.co.nz/directory/15/collaboration/software) - [Live Chat Software](https://www.capterra.co.nz/directory/30797/live-chat/software) - [Team Communication Software](https://www.capterra.co.nz/directory/31033/team-communication/software) - [Unified Communications Software](https://www.capterra.co.nz/directory/31035/unified-communications/software) - [Remote Work Software](https://www.capterra.co.nz/directory/31855/remote-work/software) ## Alternatives 1. [Microsoft Teams](https://www.capterra.co.nz/software/168668/microsoft-teams) — 4.5/5 (10940 reviews) 2. [Slack](https://www.capterra.co.nz/software/135003/slack) — 4.7/5 (24046 reviews) 3. [Telegram](https://www.capterra.co.nz/software/180347/telegram) — 4.7/5 (6406 reviews) 4. [Connecteam](https://www.capterra.co.nz/software/153140/connecteam) — 4.6/5 (5058 reviews) 5. [Google Workspace](https://www.capterra.co.nz/software/168389/google-workspace) — 4.7/5 (17483 reviews) ## Reviews ### "Rocket.Chat is a Brilliant Tool for A/V/W Conferencing" — 5.0/5 > **Kelvin** | *12 March 2025* | Design | Recommendation rating: 10.0/10 > > **Pros**: Rocket.Chat is an open-source program which offers a secure and personalized messaging, audio and video calling capabilities in one place. > > **Cons**: I do not encounter challenges when utilizing Rocket.Chat on my end. ----- ### "Simply great messaging software for discussion and chat" — 5.0/5 > **Taylor** | *19 April 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: It’s bulk instant messaging is the most effective feature than in any other chat application which made our group chat extremely efficient. > > **Cons**: I don’t see any feature mistakes but if we want to take an action such as deleting chats it can take a bit some time. > > My journey so far with Rocket.Chat has been a satisfying one, it’s been a great tool for instant chat, channels and document sharing. ----- ### "userfriendly" — 4.0/5 > **shauna** | *3 January 2025* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: I liked being able to have group conversations. > > **Cons**: trying to keep up with the conversations while typing my response. > > overall I am happy with this app, nice and userfriendly ----- ### "One of the least annoying chats" — 4.0/5 > **Anonymous User** | *19 November 2024* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: quick easy to the point. Not alot excess questions > > **Cons**: All chats are annoying we want to talk to a person > > overall is one of the least annoying and got my question answered without jumping through hoops ----- ### "Secure and complete communication app" — 5.0/5 > **Verified Reviewer** | *10 May 2024* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: One of the most important pro is the data protection, you know that all the info disclosed through messages are secured. It can be downloaded on different devices: Android, iOS, Windows, Linux. The app is really easy to use, has a lot of helpful features to maintain good communication. > > **Cons**: There are only two things I would like to see Rocket.chat improve: the Search section (searching for a specific word won’t show the right results, but random messages), and that the new messages notification don’t always pop up. ----- Page: 1 / 8\ Next: [Next page](https://www.capterra.co.nz/software/161575/rocket-chat?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/161575/rocket-chat) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data