---
description: Learn more about Kapta price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Kapta Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Success Software](/directory/30961/customer-success/software) > [Kapta](/software/161334/kapta)

# Kapta

Canonical: https://www.capterra.co.nz/software/161334/kapta

> Customer success software that provides organizational mapping, collaboration with team members, custom playbooks and templates.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 3.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Kapta
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$49.00
- **Pricing model**: Per User
- **Pricing Details**: 14-Day Free Trial Available (No Credit Card Required)
Individual: $49 per user, per month
Team: $79 per user, per month
Enterprise: $129 per user, per month
Custom packages are also available.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United Kingdom, United States

## Features

- Account Management
- Activity Dashboard
- Collaboration Tools
- Customer Engagement
- Reporting/Analytics

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Customer Success Software](https://www.capterra.co.nz/directory/30961/customer-success/software)

## Related Categories

- [Customer Success Software](https://www.capterra.co.nz/directory/30961/customer-success/software)
- [PEO Software](https://www.capterra.co.nz/directory/32442/peo/software)

## Alternatives

1. [monday.com](https://www.capterra.co.nz/software/147657/monday-com) — 4.6/5 (5944 reviews)
2. [Connecteam](https://www.capterra.co.nz/software/153140/connecteam) — 4.6/5 (5138 reviews)
3. [Paylocity](https://www.capterra.co.nz/software/86714/webpay) — 4.3/5 (1831 reviews)
4. [BambooHR](https://www.capterra.co.nz/software/110968/bamboohr) — 4.6/5 (3263 reviews)
5. [Workday HCM](https://www.capterra.co.nz/software/66908/workday-hcm) — 4.5/5 (1745 reviews)

## Reviews

### "Kapta insights has helped retain vendors." — 4.0/5

> **Akhilesh** | *11 September 2020* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: Account Health score by Kapta has helped us retain customers more than once and has helped us financially. Account plan progress has been an ease with seamless 3rd Party integration service they provide.
> 
> **Cons**: It's not really helpful if every doubt needs to be resolved by support team instead it would be advisable to improve help document.

## Links

- [View on Capterra](https://www.capterra.co.nz/software/161334/kapta)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/161334/kapta> |
| de-AT | <https://www.capterra.at/software/161334/kapta> |
| de-CH | <https://www.capterra.ch/software/161334/kapta> |
| en | <https://www.capterra.com/p/161334/Kapta/> |
| en-AE | <https://www.capterra.ae/software/161334/kapta> |
| en-AU | <https://www.capterra.com.au/software/161334/kapta> |
| en-CA | <https://www.capterra.ca/software/161334/kapta> |
| en-GB | <https://www.capterra.co.uk/software/161334/kapta> |
| en-IE | <https://www.capterra.ie/software/161334/kapta> |
| en-IL | <https://www.capterra.co.il/software/161334/kapta> |
| en-IN | <https://www.capterra.in/software/161334/kapta> |
| en-NZ | <https://www.capterra.co.nz/software/161334/kapta> |
| en-SG | <https://www.capterra.com.sg/software/161334/kapta> |
| en-ZA | <https://www.capterra.co.za/software/161334/kapta> |
| it | <https://www.capterra.it/software/161334/kapta> |
| pt | <https://www.capterra.com.br/software/161334/kapta> |
| pt-PT | <https://www.capterra.pt/software/161334/kapta> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra New Zealand helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.co.nz","url":"https://www.capterra.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.nz/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Kapta","description":"Key account management platform that provides organizational mapping, collaboration with team members, custom playbooks and templates for your customer success.","url":"https://www.capterra.co.nz/software/161334/kapta","@id":"https://www.capterra.co.nz/software/161334/kapta#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1,"ratingValue":4.0},"offers":{"price":"49","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.co.nz/software/161334/kapta#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Kapta?","@type":"Question","acceptedAnswer":{"text":"Key account management platform that provides organizational mapping, collaboration with team members, custom playbooks and templates for your customer success.","@type":"Answer"}}]},{"@id":"https://www.capterra.co.nz/software/161334/kapta#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Success Software","position":2,"item":"/directory/30961/customer-success/software","@type":"ListItem"},{"name":"Kapta","position":3,"item":"/software/161334/kapta","@type":"ListItem"}]}]}
</script>