---
description: Learn more about Humach price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Humach Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Humach](/software/161098/humach)

# Humach

Canonical: https://www.capterra.co.nz/software/161098/humach

> Humach provides the first patented, true-cloud based platform with open published APIs, enabling customers to flex their customer sales
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Humach?

Healthcare \&amp; Pharmaceutical&#10;Communication Services&#10;Retail \&amp; eCommerce&#10;Technology&#10;Financial Services&#10;Consumer Products, Service \&amp; Sharing

## About the vendor

- **Company**: Humach
- **Founded**: 2013

## Commercial Context

- **Starting Price**: US$75.00
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Callback Scheduling
- Campaign Management
- Chatbot
- Computer Telephony Integration
- Customer Support
- Dashboard
- IVR
- Knowledge Base Management
- Live Chat
- Pre-recorded Messages
- Queue Management
- Recording
- Reporting & Statistics
- Survey/Poll Management
- Surveys & Feedback
- Text to Speech

## Support Options

- 24/7 (Live rep)

## Category

- [Call Centre Software](https://www.capterra.co.nz/directory/30007/call-center/software)

## Related Categories

- [Call Centre Software](https://www.capterra.co.nz/directory/30007/call-center/software)
- [Customer Service Software](https://www.capterra.co.nz/directory/22/customer-service/software)
- [Telephony Software](https://www.capterra.co.nz/directory/30084/telephony/software)
- [IVR Software](https://www.capterra.co.nz/directory/30231/ivr/software)
- [Call Recording Software](https://www.capterra.co.nz/directory/30533/call-recording/software)

## Alternatives

1. [inconnect](https://www.capterra.co.nz/software/164772/omnichannel) — 3.9/5 (19 reviews)
2. [LiveAgent](https://www.capterra.co.nz/software/102188/liveagent) — 4.7/5 (1753 reviews)
3. [Dialpad](https://www.capterra.co.nz/software/190976/dialpad-sell) — 4.2/5 (562 reviews)
4. [Genesys Cloud CX](https://www.capterra.co.nz/software/21409/genesys-cloud) — 4.3/5 (262 reviews)
5. [Eloquant](https://www.capterra.co.nz/software/1022365/eloquant) — 4.3/5 (19 reviews)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/161098/humach)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/161098/Humach/> |
| en-AE | <https://www.capterra.ae/software/161098/humach> |
| en-AU | <https://www.capterra.com.au/software/161098/humach> |
| en-CA | <https://www.capterra.ca/software/161098/humach> |
| en-GB | <https://www.capterra.co.uk/software/161098/humach> |
| en-IE | <https://www.capterra.ie/software/161098/humach> |
| en-IL | <https://www.capterra.co.il/software/161098/humach> |
| en-IN | <https://www.capterra.in/software/161098/humach> |
| en-NZ | <https://www.capterra.co.nz/software/161098/humach> |
| en-SG | <https://www.capterra.com.sg/software/161098/humach> |
| en-ZA | <https://www.capterra.co.za/software/161098/humach> |

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