Who Uses This Software?

Designed for businesses of sizes, it is a cloud-based document management system that helps teams collaborate, share, edit, chat, comment across multiple files in real-time.

Average Ratings

17,780 reviews
  • Overall 4.7 / 5
  • Ease of Use 4.7 / 5
  • Customer Service 4.3 / 5
  • Features 4.5 / 5
  • Value for Money 4.8 / 5

Product Details

  • Starting Price US$6.00/month
  • Pricing Details Professional office suite with 30GB storage
  • Free Version No
  • Free Trial No
  • Deployment Cloud, SaaS, Web

Vendor Details

  • Google
  • http://www.google.com

About Google Docs

Web-based app designed to store, create, and edit spreadsheets and documents online. Templates, charting and commenting are available.

Google Docs Features

  • Collaboration
  • Database Creation
  • Document Creation
  • File Sharing
  • Notes Management
  • Office Suite
  • Presentation Tools
  • Project Management
  • Task Management
  • Team Chat

Google Docs Most Helpful Reviews

Don't have Word installed on your PC? Never fear! Meet Google Docs!

Reviewed on 6/11/2019
Fariz A.
Design Manager
Design, 13-50 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Google Docs is extremely helpful in my daily tasks and when I am mobile. As a manager, it's easy for me to access my documents and edit them on the fly wherever I am. As a freelance transcriber, it helps a lot with my tasks with its audio to text feature.

Pros: As a design manager, I often do proposals and reports using a word processing software. I am always on the go. Google Docs enables me to edit files online and access it anywhere, anytime provided you can go online. If you are used to use Microsoft Word, then your right at home. The interface is similar and a breeze to use. If you don't have a laptop, you can open Google Docs using a smartphone or a tablet; open docs, edit and save them online. Pretty nifty! There was once I was late and in a rush for a meeting and realized that I left my laptop at home. Even fogot my USB drive. Silly me. I need to print out a proposal asap. But because the night before I created the proposal online using Google Docs, I went online at the printing shop and printed the proposal and was on my way to the meeting feeling relieved. Phew~ My boss and colleagues also do proposals and would always ask me to review their documents or add my ideas to it. I edited their files and they also can view them or add more content, all in real-time. Docs offers its fair share of unique features that can make your life a whole lot easier. As a freelance transcriber, the Voice Typing function is useful to transcribe audio into text which saves me a lot of time. Also when I have ideas for a project or proposal and I am lazy to type, I would use the Voice Typing tool to convey my speech and thoughts into text. Feels like being Tony Stark.

Cons: Nothing really. It has all the features of a word processing software. You just need a reliable internet connection. Just make sure you save your file every time you have edited your document. Well yes it does have an AutoSave feature, but always keep a backup by email or your USB drive, in case you don't have internet access.

Where do I start? I love Google Docs!

Reviewed on 16/10/2019
Zee G.
Digital Operations Manager
Computer Software, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Love-love-love it. As I mentioned above, I use Google Docs daily and my life has become much simpler thanks to it. I use it both for work purposes as well as for writing papers for my education.

Pros: I love writing. It's not just for work but in general, I love writing. I have used Google Docs for work for writing articles and the best feature is AUTOMATIC SAVING. No kidding! I've had so many problems with Word documents when it would crash JUST as I was finishing up an article or whatever I was writing and I would have to do it all over again. With Google Docs, I don't have to worry about this and hit CTRL+S every five minutes. Version-control. This is another great feature of Google Docs since I often work on the same document with other team members. Therefore, I need to see who added what (comments in the document itself also are helpful - especially the email notifications you get when someone responds to your comment). The interface is very user-friendly and I haven't had any trouble finding the tools I needed. Accessibility. All my files are always available to me online. I can work on a document at work and then continue working on it from my phone using the Google Docs app. Perfect!

Cons: Google Docs sometimes kills the formatting of the imported Word Documents, but I guess this is unavoidable. Besides, now that more and more of my teammates are switching to Google Docs, this problem is disappearing.

Google Docs Review

Reviewed on 5/10/2019
Eri H.
Digital Strategist
Marketing & Advertising, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Great thanks to my mentor, since he introduced Google Docs 11 years ago in our volunteering work for the community, I've been a loyal user of Google Docs. I successfully manage to implement my Google Docs-savviness into my offices' work, as well as for my current business afterwards. I often stored files from the resource speakers as my Google Docs and shared them to all participants at easy and no hassle. I also stored the files as my Google Docs for my business portfolio to showcase to potential clients, and even share them for my happy client. The benefits cannot be counted, Google Docs saved my life!

Pros: I remember the first time I was being introduced to use Google Docs was in 2008 by my mentor, Sylvain Henry from Canada, it was like, wow....this online tool is super efficient and superb! It's integrated seamlessly with our Gmail account along with other fantastic Google Products. It's very easy to use, even for first timer. I no longer have to worry searching for my missing files from my harddisk because I did not have the chance to create the backup files, because I can rely on Google Docs for sure that is stored in the cloud. Which means I could open it whenever I want to. Now Google Docs is even getting cool! I can use Voice Typing feature whenever I have any ideas come up in my mind, without worrying I need to type them and those briliant ideas could possibly vanish into thin air if I type them one by one. Furthermore, Google Docs provides such amazing templates, which makes my work a lot easier. In addition, I also often use Google Forms to create event registration that has a function also as a survey for my clients.

Cons: When I don't have an internet connection, then I cannot open my files inside my Google Docs. I have to download all the files into my harddisk as a backup. Would it be possible to make all my files in Google Doc are automatically stored offline into my harddisk in the near future?

Google Docs

Reviewed on 4/11/2019
Adam J.
Digital Marketing Specialist
Automotive, 501-1,000 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Three of the members of my team work remotely, so we are not always in the same office. Google Docs allows me collaborate with them on all of my projects. My team can see/suggest edits and even comment on documents without loosing the original content. Because we are all so busy, it great to be able to do this at our own convenience and not have to block out time in our calendars for meetings.

Pros: I love that fact that I can share a document with my entire team and they are able to edit/add content remotely. I have use other types of software that provide the same type service but they were very clunky and had a lot less features than their apps. Google Docs is very intuitive and very easy to understand which makes it a breeze for people on my team who have never used it before.

Cons: I have noticed that with larger more complex documents, that it does take some additional time to load. It's understandable and not that big of an inconvenience, and in the scope of things definitely NOT a deal breaker.

I CANNOT PRAISE GOOGLE DOCS ENOUGH

Reviewed on 30/10/2019
Jessica D.
Every Job I've Ever Had - from the medical, legal, business, entertainment, and freelance industries
Higher Education, 1,001-5,000 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: As stated before, I'd be remiss if I didn't share how absolutely integral this app has been in both my academic and professional development. Google Docs has been with me seemingly EVERY step of my academic and professional path and has played an absolute VITAL role in my experiences, accomplishments, and most importantly, my growth. It's been my go-to, number one, and uncontested app of choice to do anything with writing, documents, creativity, organization, and sharing among groups since I can honestly remember. In college, I wrote my most thought provoking and insightful papers with it. In grad school, it gave me the luxury of working on my assignments anywhere and at anytime, and not ONCE has it ever failed to save a project or crash or anything that can come with working or writing in other platforms. And during my job search, it's been my rock - I can adjust and tweak and create any document even on the go from my phone and be confident that all of my projects and documents will still be there if it turns off. Because of its unparalleled ease, user friendly interface, amiable features, functionality across every platform and synchronicity, life saving save feature, and use entirely FREE, I've had the life saving ability to complete tasks and write up documents wherever, whenever, with a reliability that so very few applications can promise. For that, I'm forever a champion and advocate of Google Docs and will stand in their corner for the rest of my life. Absolutely.

Pros: Ok I seriously SERIOUSLY don't know where I'd be without Google alone, but Google Docs, that's a whole another level of deep seated appreciation and eternal gratitude. Google Docs has been with me seemingly EVERY step of my academic and professional path and has played an absolute VITAL role in my experiences, accomplishments, and most importantly, my growth. Because of its unparalleled ease, user friendly interface, amiable features, functionality across every platform and synchronicity, life saving save feature, and use entirely FREE, I've had the life saving ability to complete tasks and write up documents wherever, whenever, with a reliability that so very few applications can promise. For that, I'm forever a champion and advocate of Google Docs and will stand in their corner for the rest of my life. Absolutely.

Cons: There's nothing I can complain about with Google Docs, not even if I tried. I'd be a liar if I dared to try and even remotely mar their undeniably virtuous app supporting endeavors.

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