--- description: Learn more about Spoke Phone price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Spoke Phone Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [Spoke Phone](/software/159762/spoke-phone) # Spoke Phone Canonical: https://www.capterra.co.nz/software/159762/spoke-phone Page: 1 / 4\ Next: [Next page](https://www.capterra.co.nz/software/159762/spoke-phone?page=2) > Spoke Phone is the leading platform for high-value, complex, and regulated conversations. Designed mobile-1st, powered by Twilio. > > Verdict: Rated **4.7/5** by 56 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Spoke Phone? Companies with 20 to 10,000 employees that have high-value or complex customer conversations, or those operating in regulated industries such as banking, finance, insurance, and healthcare. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 56 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Spoke Network - **Location**: Auckland, New Zealand - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$15.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Mix-and-match licensing allows you to buy the right license type for each user so you're not wasting money buying features some users won't use. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, English, French, Spanish - **Available Countries**: Australia, Brazil, Canada, Germany, Ireland, Italy, Japan, Mexico, New Zealand, Philippines, Singapore, South Africa, Spain, Thailand, United Kingdom, United States ## Features - @mentions - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - App Management - Auto-Dialer - Automated Attendant - Automatic Call Distribution - Call Centre Management - Call Disposition - Call List Management - Call Logging - Call Recording - Call Reporting - Call Routing - Call Screening - Call Tracking - Call Transfer - Callback Scheduling - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Conferencing - Contact Management - Customisable Reports - Device Enrollment - File Sharing - IVR - Mobile Access - Multi-Channel Communication - Multi-User Collaboration - Multiple Scripts - PBX - Phone Key Input - Pre-recorded Messages - Queue Management - Reporting & Statistics - Reporting/Analytics - Ring Groups - Role-Based Permissions - SIP Trunking - SMS Messaging - Survey/Poll Management - Text to Speech - Third-Party Integrations - Virtual Extensions - VoIP - Voice Customisation - Voice Mail ... and 1 more features ## Integrations (18 total) - Cisco Unified Communications Manager - Copper - Dynamics 365 Business Central - GoodData - HubSpot CRM - Microsoft 365 - Microsoft Power Automate - Microsoft Power BI - NowCerts - Pipedrive - Pipefy - Salesforce Platform - Segment - Slack - SugarCRM ... and 3 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Telephony Software](https://www.capterra.co.nz/directory/30084/telephony/software) ## Related Categories - [Telephony Software](https://www.capterra.co.nz/directory/30084/telephony/software) - [VoIP Software](https://www.capterra.co.nz/directory/30940/voip/software) - [Business Phone Systems](https://www.capterra.co.nz/directory/31101/business-phone-systems/software) - [Cloud PBX Software](https://www.capterra.co.nz/directory/31102/cloud-pbx/software) - [Mobile Software](https://www.capterra.co.nz/directory/30097/mobility/software) ## Alternatives 1. [3CX](https://www.capterra.co.nz/software/158704/3cx) — 4.4/5 (465 reviews) 2. [Ringover](https://www.capterra.co.nz/software/169627/ringover) — 4.7/5 (858 reviews) 3. [800.com](https://www.capterra.co.nz/software/208208/800-com) — 4.7/5 (313 reviews) 4. [Nextiva](https://www.capterra.co.nz/software/175788/nextiva) — 4.6/5 (914 reviews) 5. [RingEX](https://www.capterra.co.nz/software/132178/ringcentral-mvp) — 4.2/5 (1200 reviews) ## Reviews ### "Easy to deal with." — 5.0/5 > **Andrew** | *13 January 2026* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: Great communication. Easy to deal with. Highly recommend. Responsive phone support. A pleasure to work with. > > **Cons**: Nothing negative to say. > > Excellent. ----- ### "Spoke Phone A+" — 5.0/5 > **Mike** | *2 June 2025* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: Works extremely well with a ton of powerful features and customization options. The mobile interface is clean and intuitive, and support is quick and easy to work with whenever needed > > **Cons**: One minor drawback is that the default outbound ringtone isn’t the standard U.S. ring, and changing it requires a custom support request — but Spoke Phone was responsive and able to resolve it quickly > > Overall a great experience — solid performance, good value for the price, and definitely recommended for anyone looking for a reliable solution. ----- ### "Spoke Phone: Simple, Flexible, and Effective" — 5.0/5 > **Rick** | *8 December 2025* | Printing | Recommendation rating: 10.0/10 > > **Pros**: We’ve been using Spoke Phone as our business phone system and it’s been great for our remote team. The app is easy to use, call routing is simple to manage, and having everything on mobile has made us much more flexible. Support has been responsive whenever we’ve needed help. Overall, a solid choice if you want a modern, mobile-first phone solution. > > **Cons**: We haven't experienced any issues pertaining to the product. The app is super user friendly and their support team has been excellent. ----- ### "Spoke Phone, the best way to organize your company's communication both in the office and in the field" — 5.0/5 > **Kenneth** | *30 January 2025* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Spoke phone was like having a full PBX phone system that could be taken anywhere. I love the ability to split a single phone line into multiple extensions, allow those extensions to set up their own voicemail and the ability to transfer calls, even from a cell phone, to another extension. The feature that allows incoming calls to roll over from one extension to another so that the call is answered by a live person within the company and not go to voicemail is an invaluable feature. Voicemails were emailed to an address that the owner of the extension had on file and was transcribed had an attachment with the voicemail audio. That voicemail could also be forwarded or shared by email with other employees. Spoke allowed our company to have professional and easy to use communications. All of these features along with the knowledgeable and helpful and professional staff at Spoke Phone makes this service, in my opinion, the best out there. I would recommend Spoke Phone to anyone looking for a way to organize communications within their company both in the office and in the field. > > **Cons**: I can honestly say that I did not have any negative experiences with Spoke Phone. I love their service\! ----- ### "Good piece of software\!" — 5.0/5 > **Gabriele** | *9 April 2024* | Cosmetics | Recommendation rating: 10.0/10 > > **Pros**: It's a simple solution that works for twilio\! > > **Cons**: I did not use it enough yet to know what is not to my liking ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.co.nz/software/159762/spoke-phone?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/159762/spoke-phone) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data