--- description: Learn more about CallHippo price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CallHippo Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Speech Recognition Software](/directory/30098/speech-recognition/software) > [CallHippo](/software/159578/callhippo) # CallHippo Canonical: https://www.capterra.co.nz/software/159578/callhippo Page: 1 / 29\ Next: [Next page](https://www.capterra.co.nz/software/159578/callhippo?page=2) > Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more. > > Verdict: Rated **4.4/5** by 694 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses CallHippo? Support Centres and Sales teams across the globe. Business across Industries like Demand Gen, Recruitment, and Finance leverage CallHippo's Power Dialer and Advanced Analytics to boost growth ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 694 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: CallHippo - **Location**: WALNUT, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$0.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Basic plan: $0 per user per month Starter plan: $25 per user per month Professional plan: $39 per user per month Ultimate plan: $55 per user per month Enterprise plan: Contact Sales - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, German, Greek, Hindi, Hungarian, Icelandic, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Albania, Antigua & Barbuda, Argentina, Australia, Austria, Azerbaijan, Bahamas, Bangladesh, Barbados, Belarus, Belgium, Belize, Bhutan, Bosnia & Herzegovina, Brazil, Bulgaria, Cambodia, Canada, Chile, China and 69 more ## Features - Activity Dashboard - Agent Interface - Alerts/Notifications - Auto-Dialer - Automated Routing - Automatic Call Distribution - CRM - Call Centre Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Transfer - Callback Scheduling - Caller ID - Computer Telephony Integration - Contact Management - Customisable Reports - Dashboard - IVR - Phone Key Input - Quality Management - Queue Management - Recording - Reporting/Analytics - SIP Trunking - Text to Speech - Third-Party Integrations - VoIP - Voice Customisation - Voice Mail ## Integrations (20 total) - Airtable - Constant Contact - Dynamics 365 - Freshdesk - Freshservice - Front - Gorgias - Greenhouse - HappyFox Help Desk - Outreach - Pipedrive - Salesforce Sales Cloud - Shopify - Slack - TalentLyft ... and 5 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Speech Recognition Software](https://www.capterra.co.nz/directory/30098/speech-recognition/software) ## Related Categories - [Speech Recognition Software](https://www.capterra.co.nz/directory/30098/speech-recognition/software) - [Telephony Software](https://www.capterra.co.nz/directory/30084/telephony/software) - [Call Centre Software](https://www.capterra.co.nz/directory/30007/call-center/software) - [IVR Software](https://www.capterra.co.nz/directory/30231/ivr/software) - [Contact Centre Software](https://www.capterra.co.nz/directory/32035/contact-center/software) ## Alternatives 1. [3CX](https://www.capterra.co.nz/software/158704/3cx) — 4.4/5 (468 reviews) 2. [Ringover](https://www.capterra.co.nz/software/169627/ringover) — 4.7/5 (891 reviews) 3. [Nextiva](https://www.capterra.co.nz/software/175788/nextiva) — 4.6/5 (919 reviews) 4. [VoIP.ms](https://www.capterra.co.nz/software/203084/voip-ms) — 4.8/5 (698 reviews) 5. [RingEX](https://www.capterra.co.nz/software/132178/ringcentral-mvp) — 4.2/5 (1206 reviews) ## Reviews ### "Overall a good calling tool" — 4.0/5 > **Mudit** | *19 May 2026* | Management Consulting | Recommendation rating: 9.0/10 > > **Pros**: Calling has become seamless and way faster specially with their windows desktop app and like some other tools the dialer is smart and automatically removed all dashes. brackets and dots from the number so faster calling. Now my team is able to make almost 1.6x the calls in the same time. > > **Cons**: One thing which they can improve is giving more dashboard features in starter packages for at least monitoring individual performances. > > Overall experience is quite good with seamless and faster calling. Desktop dialer is a saver for the entire team ----- ### "Helpful Staff Member\[sensitive content hidden\]" — 5.0/5 > **Bradley Grant** | *25 March 2026* | Marketing & Advertising | Recommendation rating: 6.0/10 > > **Pros**: Staff are helpful, especially \[sensitive content hidden\]. After a lot of backwards and forwards to get what I needed I came right. The product is great so when there is good service as well then it is a bonus. > > **Cons**: In the beginning it was tough to navigate, would be great if there a was onboarding call to get you set up and show you around. Human interaction is still really important and I would have liked to have spoken to someone when signing up. > > Ultimately I got exactly what I needed after speaking with \[sensitive content hidden\] My set up was more complicated I guess so I needed the extra support from the team ----- ### "Good platform to manage your calls" — 4.0/5 > **Shivangi** | *27 August 2026* | E-Learning | Recommendation rating: 7.0/10 > > **Pros**: I like user friendly interphase. Easy to make calls, see history, listen call recordings. Commercials could be better. > > **Cons**: Often it happens that sound lags at both caller and receiver's end. Resulting into unpleasant call experience. > > I recommend call hippo as a solution to anyone who is beginning to start using virtual calling assistant ----- ### "Thank you \[sensitive content hidden\]" — 3.0/5 > **mahesh** | *22 August 2026* | Mechanical or Industrial Engineering | Recommendation rating: 3.0/10 > > **Pros**: call recording feature is good. Also the navigation of dashboard is comprehensive and exhaustive. > > **Cons**: poor customer service. there is no one to support once the sale is done. but before sale constant followup and after sale when asked for help they are threatening to buy more service else they will not assist > > Thank you \[sensitive content hidden\] a for going overboard and helping us with 1.5hrs of your time for me and my time resolving our issue and setting up our system that was poorly handled by your other team members. ----- ### "Easy Interface" — 5.0/5 > **Sandeep** | *24 June 2026* | Insurance | Recommendation rating: 9.0/10 > > **Pros**: What I liked most about CallHippo was its user-friendly interface and ease of setup. The platform made it simple to manage business calls, track team performance, and handle customer interactions efficiently. I also appreciated the call analytics and reporting features, which provided valuable insights into call activities and productivity. The ability to integrate with other business tools helped streamline workflows, while the cloud-based system allowed flexibility to work from anywhere. Overall, CallHippo offered a reliable, feature-rich communication solution that improved team collaboration and customer service. > > **Cons**: What I liked least about CallHippo was that the platform occasionally felt limited in terms of advanced customization options. While the interface was easy to use, some features required additional upgrades or higher-tier plans, which could increase costs for growing teams. At times, call quality and connectivity depended heavily on internet stability, leading to occasional delays or disruptions. The reporting and analytics tools were useful, but I felt they could provide more in-depth insights and customization. Additionally, the initial setup of certain integrations took longer than expected and required extra configuration. Although customer support was generally helpful, response times could sometimes be slower during peak periods. Overall, these issues were manageable but slightly affected the overall user experience. > > My overall experience with CallHippo was positive. The platform provided an efficient and reliable solution for managing business communications, making it easier to handle calls, monitor team performance, and improve customer interactions. I found the interface intuitive and straightforward, which reduced the learning curve and allowed my team to start using the system quickly. Features such as call tracking, analytics, call recording, and CRM integrations helped streamline daily operations and improve productivity. While there were a few minor limitations, such as occasional connectivity issues and some advanced features being available only in higher-tier plans, the overall value and functionality of the platform outweighed these drawbacks. CallHippo proved to be a useful tool for enhancing communication workflows and supporting business growth. ----- Page: 1 / 29\ Next: [Next page](https://www.capterra.co.nz/software/159578/callhippo?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/159578/callhippo) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data