--- description: Learn more about Zoho Social price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoho Social Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Social Media Marketing Tools](/directory/30781/social-media-marketing/software) > [Zoho Social](/software/159351/zoho-social) # Zoho Social Canonical: https://www.capterra.co.nz/software/159351/zoho-social Page: 1 / 137\ Next: [Next page](https://www.capterra.co.nz/software/159351/zoho-social?page=2) > Zoho Social helps you expand your brand's social media presence through robust features, including content monitoring and analytics. > > Verdict: Rated **4.7/5** by 3397 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Zoho Social? Mid Size Business, Small Business Supported Countries - Asia, Australia, Canada, China, Europe, India, Latin America, Middle-East and Africa, UK, US. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 3397 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: US$15.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: FREE: includes 1 team member, 1 brand, default Zoho Social URL shortener, and zShare browser plugin. Standard: $15/month (or $10/month when billed annually) for 2 team members, 1 brand (7 channels), 6 social channels (1 Twitter profile, 1 Instagram profile, 1 Facebook page, 1 LinkedIn company page, 1 LinkedIn profile, and 1 Google My Business listing.), and standard features. PROFESSIONAL: $35/month (or $25/month when billed annually) for 3 team members, 1 brand (7 channels), 8 social channels, Standard features + publishing calendar, custom audience targeting, bulk scheduler, and more. AGENCY: $275/month (or $200/month when billed annually) for 10 brands (60 channels), 5 team members, Professional features + agency name, logo, favicon, and custom domain, personalized client invite emails, agency-branded reports, and more. AGENCY PLUS: $400/month (or $300/month when billed annually) for 20 brands (120 channels) 5 team members, and all Agency features. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Japanese, Portuguese, Spanish - **Available Countries**: Australia, Canada, China, India, Japan, Mexico, United Kingdom, United States ## Features - Activity Dashboard - Approval Process Control - Automated Publishing - Brand Guidelines - Brand Tracking - CRM - Campaign Analytics - Campaign Management - Campaign Tracking - Collaboration Tools - Contact Management - Content Management - Conversion Tracking - Customer Engagement - Customer Segmentation - Customisable Reports - Customisable Templates - Dashboard - Data Import/Export - Data Visualisation - Digital Asset Management - Engagement Tracking - Multi-Account Management - Multi-Channel Campaigns - Multi-Channel Data Collection - Multi-Channel Marketing - Performance Metrics - Post Scheduling - Project Management - Reporting & Statistics - Reporting/Analytics - Search/Filter - Social Media Integration - Social Media Monitoring - Third-Party Integrations - Workflow Management ## Integrations (6 total) - Instagram - LinkedIn for Business - Meta for Business - Twitter/X - Zoho CRM - Zoho Desk ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Social Media Marketing Tools](https://www.capterra.co.nz/directory/30781/social-media-marketing/software) ## Related Categories - [Social Media Marketing Tools](https://www.capterra.co.nz/directory/30781/social-media-marketing/software) - [Social Media Management Tools](https://www.capterra.co.nz/directory/30939/social-media-management/software) - [Social Media Analytics Tools](https://www.capterra.co.nz/directory/31655/social-media-analytics-tools/software) - [Brand Management Software](https://www.capterra.co.nz/directory/30531/brand-management/software) - [Marketing Analytics Software](https://www.capterra.co.nz/directory/31018/marketing-analytics/software) ## Alternatives 1. [HubSpot Marketing Hub](https://www.capterra.co.nz/software/171840/hubspot-marketing) — 4.5/5 (6221 reviews) 2. [Instagram](https://www.capterra.co.nz/software/210721/instagram) — 4.7/5 (5147 reviews) 3. [Snapchat for Business](https://www.capterra.co.nz/software/210733/snapchat) — 4.6/5 (1134 reviews) 4. [Meta for Business](https://www.capterra.co.nz/software/213257/facebook) — 4.4/5 (2373 reviews) 5. [Hootsuite](https://www.capterra.co.nz/software/121701/hootsuite) — 4.4/5 (3795 reviews) ## Reviews ### "Great for brand voice consistence" — 5.0/5 > **Wilson** | *2 April 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: The experience of having all social media platform in one place, its ease access and analytics. It is real deal. > > **Cons**: There is nothing that comes to my mind in that regard. Maybe the zia text generator should be more proactive. > > I’ve been using Zoho Social for two weeks, and it’s been a game-changer. I can now focus on building a high-quality content calendar in less time, while easily identifying what’s working and what needs attention to maintain a consistent brand voice across all channels ----- ### "The best social media tool I've tried so far" — 5.0/5 > **Verified Reviewer** | *5 April 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The scheduling tool is intuitive and reliable. The content calendar gives a clear overview of everything planned. Analytics deliver exactly what you need without overwhelming you. Setup was incredibly fast, my team started using it within days with no formal training. The interface is clean and everything works the way you expect it to. > > **Cons**: I'm still in the trial period so I haven't explored every feature yet. The post preview for Instagram carousels could be more accurate, but it's a minor detail. > > I'm testing Zoho Social to manage Instagram and Facebook for a healthcare clinic, and the experience has exceeded expectations. Even during the trial phase I can already tell this is a serious tool. The workflow feels natural, scheduling is frictionless, and the learning curve is practically nonexistent. I'm already considering the paid plan, which says a lot about a product you've only been testing for a short time. ----- ### "Too integrated to use on its own." — 3.0/5 > **Stephen** | *24 March 2025* | Nonprofit Organisation Management | Recommendation rating: 2.0/10 > > **Pros**: Scheduling Social Posts was pretty easy to do. I also liked how you can add multiple social platforms. > > **Cons**: The integration with the rest of the Zoho Suite ended up being a real issue for me. It was often hard to find the correct login page for Zoho Social, specifically. Many things were also not explained well, with training material too large to navigate easily. > > I wish it was easier to use. I was left with the impression that if I was not using the entire Zoho Suite then Zoho Social was not meant for me as a user. ----- ### "A very promising option\!" — 4.0/5 > **Timmy** | *16 December 2025* | Entertainment | Recommendation rating: 8.0/10 > > **Pros**: 1. Scheduling works great and posts always went live at the correct scheduled time. 2. Being able to see exactly how many characters remain when writing a post for Twitter and Bluesky is a great help\! 3. The dashboard gives a great overview of the brand and the in-depth analytics are very thorough and useful to analyzer how all our social accounts are performing. 4. Being able to easily view and handle various follower interactions is another highly useful feature. It's very convenient to get engagement notifications from all social accounts all in one place, as well as being able to also respond to any replies or messages as needed. 5. The ability to collaborate with our entire team and setup approval workflows is another great feature. It can cost quite a lot extra to add this compared to competing services, also depending on the number of team members, but for smaller teams it's great. > > **Cons**: 1. Whilst at first it appears that Telegram is supported to some extent, this is only for bot interactions. Zoho Social does not support posting messages in Telegram groups or channels. Support for scheduling posts in Telegram channels would have been a great feature to add, although also very few alternatives actually appear to actually support this (we could only find a single one that even claims to have support for this). 2. Whilst the interface for making new posts is nice and easy to use, the option to create threads (for Twitter and Bluesky) seems like a bit of an afterthought. It's not as polished as the rest of the interface and the post preview doesn't show any additional posts in the thread, only the first one. Finally, scheduling threads will treat each service (Twitter, Bluesky) as a separate independent post instead of linking the services into a single post; this is a minor issue but effectively means that deleting or rescheduling a thread means you have to change it individually for each service instead of just once like you would normally do with a single-post message. 3. Permission roles, whilst adequate, do have a few quirks. It's not possible to customize the default roles to e.g. disallow access to the analytics or Inbox views and it's not possible to give any special permissions to custom roles (e.g. admin permissions, ability to add/remove users). This means that you're forced to use the default admin roles to give users this ability, but you then cannot limit which admin permissions they get or what they can access. 4. Certain settings can only be set on the user level and don't apply to all users within a brand, mainly the automatic URL shortening feature. Our organization already generate our own custom short URLs that we use and we currently would have to instruct each team member to disable the automatic URL shortening on their account as it's not possible to disable this globally for all users. > > Our organization recently trialed the Zoho Social service as we're looking to simplify management of our social media channels, allowing easy scheduling and improving our team's workflow. Our initial impressions have been very positive overall. The analytics are very detailed and useful and there a a ton of great features. It's prices a little higher than other competing products we've looked at but it also seems to be the most complete and fully featured too. ----- ### "A Few Shortcomings But Overall Useful" — 4.0/5 > **Verified Reviewer** | *3 April 2026* | Luxury Goods & Jewelry | Recommendation rating: 6.0/10 > > **Pros**: Our company chose Zoho mainly for content scheduling/automatic posting, but I was impressed by the variety of other features it offered. It's very easy to build custom reporting dashboards, giving you a quick glance at your key metrics. Other features like the hashtag recommendations and inbox management were really nice-to-haves. Especially at this price point. > > **Cons**: This may pertain to API restrictions, but I don't like the inconsistencies in offerings between each social platforms. The reporting also says it offers up to "1 year" but much of the data more than 6 months prior does not populate. Even after allowing it a few days to adjust and sync data. There are many holes in the reporting, but good for general overview. Another thing, that's rather small, is that it provides you with a "preview" of your insta and fb posts, but you can't scroll through the carousel to fully preview it. Same goes for longer captions, the previews aren't interactive so you can't click "More..." to see how your caption will display. > > I think it's been an overall positive experience. There are a few shortcomings I've had to work around which makes it hard to determine whether the price is worth paying for all of the extra offerings when you could find a much cheaper option that just does the schedule postings (main purpose for our subscription) ----- Page: 1 / 137\ Next: [Next page](https://www.capterra.co.nz/software/159351/zoho-social?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/159351/zoho-social) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data