---
description: Learn more about Outreach price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Outreach Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Sales Enablement Software](/directory/30798/sales-enablement/software) > [Outreach](/software/159318/outreach)

# Outreach

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> Outreach helps revenue teams design, measure, and improve workflows so every rep can sell like the best rep.
> 
> Verdict: Rated **4.4/5** by 308 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Outreach?

Outreach can be used by every member of your sales and revenue teams, from account executives and sales managers to sales leaders and RevOps.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 308 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Outreach
- **Location**: Seattle, US
- **Founded**: 2014

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: Please contact Outreach for pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United Kingdom, United States

## Features

- AI/Machine Learning
- Auto-Dialer
- CRM
- Calendar Management
- Calendar/Reminder System
- Call List Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Tracking
- Call Transcription
- Chatbot
- Collaboration Tools
- Communication Management
- Contact Database
- Contact Management
- Content Sharing
- Conversation Intelligence
- Dashboard
- Email Management
- Email Marketing
- Employee Coaching Tools
- Engagement Tracking
- For Sales Teams/Organizations
- Lead Capture
- Lead Nurturing
- Lead Scoring
- Lead Segmentation
- Meeting Management
- Multi-Channel Communication
- Natural Language Processing
- Performance Management
- Performance Metrics
- Pipeline Management
- Predictive Analytics
- Predictive Dialer
- Prioritisation
- Process/Workflow Automation
- Recording
- Reporting/Analytics
- Sales Activity Management
- Sales Forecasting
- Sales Pipeline Management
- Sales Planning
- Sales Reports
- Scheduling
- Search/Filter
- Task Management
- Third-Party Integrations
- Workflow Management

... and 9 more features

## Integrations (93 total)

- 6sense
- AdRoll ABM
- Aircall
- Allegrow
- Alyce
- B2Brain
- Bearworks
- BigPicture
- BombBomb
- Chili Piper
- Clari Copilot
- CloudEagle
- Coefficient
- Cognism
- Common Room

... and 78 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Sales Enablement Software](https://www.capterra.co.nz/directory/30798/sales-enablement/software)

## Related Categories

- [Sales Enablement Software](https://www.capterra.co.nz/directory/30798/sales-enablement/software)
- [Sales Force Automation Software](https://www.capterra.co.nz/directory/12/sales-force-automation/software)
- [Inside Sales Software](https://www.capterra.co.nz/directory/30680/inside-sales/software)
- [Sales Coaching Software](https://www.capterra.co.nz/directory/31333/sales-coaching/software)
- [AI Sales Assistant Software](https://www.capterra.co.nz/directory/34135/ai-sales-assistant/software)

## Alternatives

1. [Zoho CRM](https://www.capterra.co.nz/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
2. [Salesforce Sales Cloud](https://www.capterra.co.nz/software/61368/salesforce) — 4.4/5 (18768 reviews)
3. [Slack](https://www.capterra.co.nz/software/135003/slack) — 4.7/5 (24046 reviews)
4. [Substrata Q](https://www.capterra.co.nz/software/201748/substrata-scip) — 4.9/5 (163 reviews)
5. [Consensus](https://www.capterra.co.nz/software/141255/consensus) — 4.9/5 (321 reviews)

## Reviews

### "Outreach continues to be the category leader for sales engagement software." — 5.0/5

> **Scott** | *12 February 2026* | Banking | Recommendation rating: 10.0/10
> 
> **Pros**: Outreach is the category leader for sales enablement tools. It's the best tool to use for prospecting at scale.
> 
> **Cons**: I don't have any complaints. Outreach continues to deliver on its product and overall customer support.
> 
> I've been using outreach for years across several companies for different types of GTM teams. It's the best tool for SDRs and AEs at all types of levels to do prospecting at scale.

-----

### "Saves Time and Boosts Productivity" — 5.0/5

> **Kevin** | *26 August 2025* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Outreach makes sales automation simple and efficient. The platform is very intuitive, and setting up sequences is quick and straightforward. Its ease of use saves a lot of time on repetitive tasks and allows me to focus more on engaging with prospects.
> 
> **Cons**: Some features can feel a bit complex at first, and there’s a short learning curve when setting up advanced workflows. However, once you get used to it, the platform runs smoothly.
> 
> My experience with Outreach has been very positive. The platform streamlines sales engagement through automation while remaining easy to use for day-to-day tasks. It saves a significant amount of time, helps keep outreach organized, and makes it easier to scale prospecting efforts effectively. Even with a small learning curve at the beginning, the benefits in efficiency and productivity are clear.

-----

### "decent for BDs who need to knowledge share" — 3.0/5

> **jess** | *14 December 2024* | Marketing & Advertising | Recommendation rating: 6.0/10
> 
> **Pros**: easy to understand interface with good knowledge sharing
> 
> **Cons**: complex and opaque when it comes to archiving

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### "Outreach - above the rest." — 5.0/5

> **Verified Reviewer** | *14 December 2025* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: Best in class product vs salesloft or clari in market - functionality, reporting and for sales dev teams this has far more to offer.
> 
> **Cons**: set up and learning curve, salesloft is a lot easier to use for just dialling/cadences having swtiched between the two.
> 
> Solid - the UI/UX is not the easiest to navigate and we found competitiors easier to set up, however once in functionality, reporting and integrations are far superior.

-----

### "Your Dream SDR Team" — 4.0/5

> **Ryan** | *8 August 2025* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Outreach is a robust and stellar platform that will keep the sales team organized, efficient, and effective. I use Outreach to perform my everyday tasks as an SDR and without it I would be lost. The reports keep the entire team on the same page so that we are consistent and professional in our messaging. I am able to create my targeted cadences quickly and easily. There is data to support the effectiveness of my email campaigns which keep me from wasting time on things that are not working and keeps me focused on what is working. I know my work is safe and secure because we are able to access Outreach through our single-sign-on portal, but it is not distracting where I would need to sign in several times or after a few clicks. Anytime I am having an issue I can reach out to the Outreach support team and they are so friendly and happy to assist. They even have Outreach University which helps me level up my skillset on a regular basis.
> 
> **Cons**: Sometimes Outreach can be a little bit complicated and all of the bells and whistles can be overwhelming when you want to complete a simple tasks. Pulling lists with your own criteria can be difficult at times, but generally Outreach does exactly what you need it to do. You sometimes just have to figure out HOW\!
> 
> Overall I would say my experience with Outreach has been amazing. If your team does not have a tool to use that keeps their calls, emails, LinkedIn messages, texts, campaigns, reports, and any other tasks in one place, then give it a try. I know using Outreach is one tool that has enhanced my skillset and made me a better SDR overall. Think of what this could mean for an entire team\!\!

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## Links

- [View on Capterra](https://www.capterra.co.nz/software/159318/outreach)

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